Change Delivery Country
Customers can change the delivery country directly on the Checkout page without navigating away.
When a new delivery country is selected, the page refreshes and all prices are recalculated based on the destination country's D&T policies.
Note
Merchants that hold separate sites for different countries (subdomains or different folders) do require additional configurations on the platform side.
Disable Countries from Use
Merchants can choose to disable specific countries as shipping destinations and billing addresses
This feature removes the risk of a merchant conducting business with a country under sanctions. It also allows merchants to disable countries that it prefers not to ship to, even if they are allowed by Global-e.
Banned countries
Countries classified as “banned” by Global-el no longer appear in the billing address section or as shipping destinations. These countries are automatically restricted, and merchants cannot override this setting.
Merchant-Defined Inactive Countries
Merchants can mark specific countries as “Inactive,” even if Global-e permits them.
Inactive countries are excluded from billing and shipping address options and do not appear in the country switcher or welcome popups.
Registered Users in Inactive Countries
For users with addresses in an inactive country, the address fields will be cleared. These users will be prompted to provide valid inputs during their next interaction.