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- Global-e First & Third Party Cookies Policy
Global-e First & Third Party Cookies Policy
Global-e (“Global-e”, “we”, “our” or “us”) wants to ensure that your use of our fulfillment Services, as further detailed below (“Services”), is smooth and reliable to you as possible. To help us do this, we use cookies and similar technologies, such as tags/beacons and Java Scripts (“cookies”), to make our Service relevant to your interests and needs.
References to Global-e (or “we”, “our” or “us”) will refer to the Global-e group including the entities, subsidiaries, and affiliated companies, and will also include the site operating as http://Borderfree.com and the Services offered thereunder (which if offered, will form part of the Service)
Cookies are small text files, or similar technologies, for example, HTML5 local storage, Local Shared Objects, and fingerprinting techniques, that store information or provide access to information already stored on your device, including your computer, smartphone, or tablet. For this Policy, “cookies” include any technology that Global-e uses for storing information about your browsing on the website, or for accessing information already stored.
Cookies contain basic information that helps you recognize your computer or mobile device. This is essential for providing the required Services and allows for improving your browsing and shopping experience in certain cases. After some time, Cookies expire. Typically, Cookies are either removed from your computer once you close your browser session (“Session Cookies”) or they expire after a specific period (“Persistent Cookies”).
We use both Session Cookies and Persistent Cookies to track your preferences and improve our Service. Some cookies are strictly essential for the operation of our Service, while others help us improve the level of services provided to you.
Global-e use First-Party and Third-Party Cookies:
First-party cookies – Controlled by Global-e. Set directly by the website that the user is visiting.
Third-party cookies – Controlled by other companies. Set by a domain other than the one visited by the user. For this policy, these cookies are set on the Global-e checkout page for providing and supporting our Services, to secure your checkout.
We have created a detailed table, which is attached below. The table provides a clear and comprehensive image of the tracking technologies we use.
When a cookie contains personal information for processing your order of products, our Privacy Policy applies as well.
Cookies will not be stored on your device without your consent. You can delete previously set cookies manually or configure the browser settings to disable or delete cookies, as explained below.
When switching off cookies, depending on the cookies disabled, your browsing experience may change. The website and our Services may not operate properly, depending on the category of the cookie disabled (Essential/functional or not) as described below. If you choose to delete Global-e cookies, your access to some functionality and areas of our Service may be degraded or restricted.
We need your consent to use all cookies which are not essential or functional. If you do not agree to accept our cookies or other tracking technologies, we will make commercially reasonable efforts to provide you with the same level of Services and experience without using such cookies.
You can withdraw your consent to advertising marketing and social media cookies by contacting [email protected].
We only place cookies, including non-essential cookies, if you have given your consent. If you have given us your consent but would like the cookies to be removed, you can do this from the settings of your browser:
For Microsoft Edge: Choose Settings – then, under “Site Permissions” select “Cookies and Site Data” for set specific controls.
For Google Chrome: Choose Settings – then under “Privacy and Security” click on “Content settings” and click “Cookies”
For Safari”: Choose “Preferences”- then under “Privacy” click on “Remove all Website Data”
For Mozilla Firefox: Choose “Tools” on the menu and click on “Options”, then select “Privacy” and choose “Cookie”.
In addition, you can turn off certain third-party advertising cookies by visiting the following links: Network Advertising Initiative, the Digital Advertising Alliance Consumer Choice, and Your Online Choices pages.
Some web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is an HTTP header field indicating your preference for tracking your activities on our services or through cross-site user tracking. Global-e Services do not respond to DNT signals.
We would be happy to assist if you have any questions or if we can help you with anything. Contact us at: [email protected].
We update this policy where needed and when new cookies are added. Every time we change this policy, we either send an email about it or post a notice on our Service. We will post a notice on our Service when our policy update includes substantial changes and obtain your consent once again, where required under applicable laws.
Category | Purpose |
|---|---|
Essential cookies | Essential cookies are necessary and essential for the basic operations of our Service, for example, for your ability to complete your purchase with your chosen items. Without these cookies, you may not be able to use our Service and complete your purchase from the webstore. |
Functional Cookies | Functional cookies allow us to provide a smooth and easy experience. For example, they save you the trouble of having to change the language display every time you enter our Service by saving your preferred language. Without these cookies, our Service would not work properly, and you would skip important features of it. |
Analytics cookies | Analytic cookies are used to help us understand how visitors reach our Service, how they experience it, and for how long. Analytic cookies provide us with anonymous information that enables carrying out statistical analysis of the Service. They help us understand which parts of our Service interest visitors and if they experience any errors. We use these cookies to test different designs and features for our sites. In the table provided below, you will find more information on how we use these cookies. We also use Google Analytics. We have set our Google Analytics to protect your privacy to the maximum extent. We have concluded a data processing agreement with Google to protect your data. We have also made sure that the last octet of your IP-address is invisible and have turned off the setting which allows sharing data with Google. Please review Google Privacy Policy available here. If you wish to opt out from Google Analytic, please follow this link. |
Advertising, marketing and social media cookies | We only place advertising, marketing, and social media cookies if you have given us your permission to do this by using our Services and accepting the cookies of the Store Owner. Advertisement and marketing cookies collect information about your browsing habits for displaying content and advertising relevant to your interests. These cookies are also used to help us measure the effectiveness of advertising campaigns by tracking the number of clicks. Most of the cookies under this category are placed by third-party advertising networks as social media platforms. They remember the websites you visit and use this information to give you access to interesting content on our Service and to show you more personalized adverts when you visit other websites. These cookies also help improve your browsing experience, for example by helping to prevent the same advertisement from continuously reappearing to you. Advertisement cookies are not controlled or stored on the Global-e domain. Social media platforms such as Facebook can use cookies to carry out their analysis and statistics, depending on your user account settings. If you would like to know more about how these social media platforms use data, please refer to the privacy notices of these platforms. |
The list below includes all the cookies that Global-e uses to provide the Services.
For your convenience, the list is divided according to the Cookies Categories and Hosting Party (First or Third Party). This is an extended list, and not all cookies are used for all websites and services. To identify the specific cookies relevant to you, press F12 on your browser.
These cookies are strictly essential as they provide us with access to information that is the basis of our Service. The cookies also enable your movement around our Service. This category of cookies cannot be disabled.
These cookies are strictly essential as they provide us with access to information that is the basis of our Service and enable your movement around it. This category of cookies cannot be disabled.
Name | Category | Purpose | Session Time | Session Starts | Domain | Platform |
|---|---|---|---|---|---|---|
GlobalE_Data | Essential | This cookie holds the user's browsing information. | 72 hours | Browsing | Merchant GlobalE | All platforms |
GE_ESSENTIALS_ONLY | Essential | This cookie disables/allows the user to disable non-essential cookies. | 1 year | Browsing | Merchant | All platforms |
GlobalE_Gem_Data | Essential | This cookie stores the store identification and the user cart identifications for processing the order with the items. | 10 days | Browsing | Merchant | GEM |
GlobalE_Full_Redirect | Essential | This cookie allows fluent browsing flow including skipping the sign-in page before checkout. | End of browsing Session | Browsing | Merchant | All platforms |
GlobalECartID | Essential | This cookie is required to capture the user cart (specific order) by a unique identifier and validate it with the webstore. | Session expires when the webstore cart expires | Browsing | Merchant | GEM |
GlobalE_Welcome_Data | Essential | This cookie displays the Welcome Popup. The Welcome Popup enables the user to change currency and shipping destination. | 72 hours | Browsing | Merchant | All platforms |
GlobalE_ShowStoreBanner | Functional | This cookie controls the fluent display of the price conversion according to the user-chosen currency. | 1 year by default. Can be configurable | Browsing | Merchant | GEM |
GE_ISOPERATED | Functional | This cookie determines whether the shipping destination is operated by Global-e, as the Merchant of Record. | End of browsing session | Browsing | Merchant | GEM |
GE_Show_Switcher | Functional | This cookie is set by the Magento extension. It is required for fluent browsing in non-blocking mode | 3 days | Browsing | Merchant | Magento |
GlobalE_Locale | Functional | This cookie allows fluent browsing flow by correcting the local information received from the webstore to the one identified by Global-e. | End of browsing session | Browsing | Merchant | GEM |
GlobalE_SupportThirdPartcookies | Functional | This cookie supports Third-Party cookies. | End of browsing session | Browsing | Merchant | GEM |
GlobalE_CT_Data | Functional | This cookie holds a unique client identifier for a customer (per browser), which helps Global-e to provide information about the client behavior on a Global-e enabled website. | 2 years | Browsing | Merchant | All platforms |
GE_Replacement | Functional | This cookie keeps information on the users’ country and currency. | 30 min | Merchant Portal | Merchant | Shopify Native |
key | Essential | This cookie is used to verify access for the new onboarding wizard. | 24 hours | Browsing | GlobalE | All platforms |
Merchantid | Essential | This cookie is used to specify which merchant is currently working with the new onboarding wizard. | 24 hours | Browsing | GlobalE | All platforms |
GlobalE_Geo_Popup | Functional | This cookie is used to define if the country switcher should be shown with a preselected Geo IP country. | 72 hours | Browsing | Merchant | SFCC |
GlobalE_Consent | Essential | This cookie is used to define the consent chosen by the shopper for cookies. | End of browsing session | Browsing | Merchant | All platforms |
GlobalE_CT_Tracked | Functional | This cookie is used to indicate "Do not track." If it exists the user won’t be tracked, and only Essential data will be collected. | End of browsing session | Browsing | Merchant | All platforms |
sso_flow | Essential | This cookie is used to identify single sign-on authentication. | End of browsing session | Merchant Portal | GlobalE | All platforms |
Name | Category | Purpose | Session Time | Session Starts | Domain | Platform |
|---|---|---|---|---|---|---|
GlobalE_AB_Data | Analytic | This cookie, if configured, enables different types of testing in the checkout. | 10 years | Checkout | Merchant | All platforms |
GlobalE_Ref | Analytic | This cookie keeps information on the referrer of the user. | 30 min | Browsing | Merchant | All platforms |
GlobalE_sess_ID | Analytic | The unique identifier of the Session ID is used by the analytics engine for Shopify. | 2 years | Checkout | Merchant | Shopify Native |
GBLE_SESS_ID | Analytic | The unique identifier of the Session ID is used by the analytics engine for all platforms. | 1 year | Browsing | Merchant | All platforms |
ga_data | analytic | The temporary storage of the UTM parameters is needed to transfer them between pages. | End of browsing session | Browsing | GlobalE | All platforms |
Name | Cookie Name | Purpose | Session Time |
|---|---|---|---|
_cflb | Cloudflare Load Balancer | This cookie is by Cloudflare. It is required for secured browsing flow while detecting malicious visitors, including bots and the use of CAPTCHA. | The session can run up to 24 hours |
_cf_bm | Cloudflare bot products | This cookie is by Cloudflare. It is required for secured browsing flow while detecting malicious visitors, including bots and the use of CAPTCHA. | Expires after 30 min |
_cfseq | Cloudflare bot products | Sequence rules use cookies to track the order of requests a user has made and the time between requests and make them available via Cloudflare Rules. | Expires after 1 hour |
cb_ob_info | Cloudflare Always Online | This cookie provides information on the HTTP Status Code returned by the origin web server; The Ray ID of the original failed request. | Expires after 30 seconds |
cf_use_ob | Cloudflare Always Online | This cookie by Cloudflare is required for “Always Online” feature, used for security. | Expires after 30 seconds |
__cfruid | Cloudflare Rate Limiting | This cookie by Cloudflare is required to support “Rate Limiting” for managing the website traffic. | Cleared by a browser when user restarts their browser. |
_cfuvid | Rate Limiting Rules | This cookie by Cloudflare is required to support “Rate Limiting Rules” for managing the website traffic when multiple unique visitors share the same IP. | Cleared by a browser when user restarts their browser. |
cf_clearance | Clearance cookie | This cookie stores the proof of challenge passed. It is used to indicate no further need to issue a challenge if present. It is required to reach an origin server. | 30 minutes |
ForterToken | This cookie is set by Forter. It is required for fraud detection. This cookie identifies the browser between browsing sessions. | Expires after 5 years | |
Ftr_ncd | This cookie is set by Forter. A flag is used to make sure data is not sent more than once per predefined timeframe. | Expires after 5 years | |
AWSALBCORS AWSALB | Accessibility feature | The functionality is to provide load-balancing functionality. AWSALB: When a load balancer first receives a request from a client, it routes the request to a target (based on the chosen algorithm) and generates the AWSALB cookie. It encodes information about the selected target, encrypts the cookie, and includes the cookie in the response to the client. The load balancer generated cookie expires in 7 days which is non-configurable. AWSALBCORS: With cross-origin resource sharing (CORS) requests, some browsers require SameSite = None; Secure to enable stickiness. In this case, the load balancer generates a second stickiness cookie, AWSALBCORS, which includes the same information as the original stickiness cookie plus the SameSite attribute. Clients receive both cookies. | 7 days |
.ASPXAUTH | ASP authentification token | This cookie is used for user authentication on the Admin page. (Microsoft ASP.NET). | End of browsing session |
__RequestVerificationToken | ASP Forgery token | This cookie is set by ASP.NET and improves the security of the web site. It prevents Cross-Site Request Forgery-attacks and does not contain any user information. | End of browsing session |
Name | Cookie Name | Purpose | Session Time |
|---|---|---|---|
_ga | Google Analytics | This cookie is set by Google Analytics and is used to identify the unique user. | 2 years |
_gcl_au | Google Ads | This cookie is set by Google Ads. It is used for measuring campaign performance. | 3 months |
_gid | Google Analytics | This cookie is set by Google Analytics. It is used for tracking user behavior. | 24 hours |
_cid | Google Analytics | This cookie is set by Google Analytics. It is used for saving the customer ID in the analytics. | 1 year |
_fbp | Facebook Parameter | This cookie is set by Facebook. It is used for marketing. | 3 months |
_VWO | VMO Cookie Jar | This is a “cookie Jar” and is set by VMO. This cookie is a jar of all the cookies. It is currently created only for the Safari browser. In the future, it may replace all the cookies. | It expires in 2096 years. The actual expiry of a cookie doesn’t matter as it stores the expiry of cookies set in it and keeps on expiring them. |
_vwo_uuid_v2 | VMO behavior testing | This cookie is set by VMO. It calculates the unique traffic on a website. | 366 days |
_vwo_ssm | VMO behavior testing | This cookie is set by VMO. This cookie is used for testing and is created only on sites that use the HTTP protocol. This is used to check if VWO can create cookies on them, post which this cookie is deleted. | 10 years |
Name | Cookie Name | Purpose | Session Time |
|---|---|---|---|
fs_uid | Full Story | This cookie is set by Full Story and hosted on the Global-e domain. It is used for tracking the users across sessions and pages. This cookie can be thought of as the capture cookie. | After 1 year |
fs_cid | Full Story | This cookie is set by Full Story. It stores the consent state for this device. | After 1 year |
fs_session | Full Story | This cookie maintains an authenticated user's session. Specific only to admins and users of the Full Story application, not end users. | After 30 days |
fs_csrftoken | Full Story | Prevents cross-site request forgery. Specific only to admins and users of the Full Story application, not end users. | After 30 days |
fs_trusted_device | Full Story | This cookie is used for users so as not to require verifying a device on every login attempt. This is specific only to admins and users of the Full Story application, and not end users. | 60 Days |
fs_last_activity | Full Story | Records the timestamp of the last action the user took, within the web application. Specific only to admins and users of the Full Story application, not end users. | End of browsing session |
_fs_tab_id | Full story | Support multi-tab playback. Provides a unique ID for each tab. | End of browsing session |