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Integration Overview

Ensuring an accurate description of the shipment contents on both the label and Commercial Invoice (CI) is crucial to avoid potential overcharges for duties and taxes. The information declared in the API must align with the actual contents of the parcels being shipped.

The shipping process and its integration are built based on the following logic:

  1. Receive and identify Global‑e operated orders.

  2. Declare orders fulfilled and ready for dispatch in API call #1.

  3. Retrieve shipping documents as a response to API call #1.

    • The carrier label

    • The commercial invoice (for non-paperless countries)

    • Other documents, such as the Dangerous Goods note

  4. Declare effective dispatch of orders in API call #2.

  5. Retrieve the carrier manifest for carrier sign-off as a response to API call #2.

  6. Declare the fulfilment back to the eCommerce platform.

The following diagrams illustrate the standard fulfilment and dispatch flow through the end-to-end API process.

Declare Order Fulfilment and Retrieve Shipping Documents
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Orders Dispatch Notification
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