Skip to main content

Documentation Portal

Platform Mapping
Platform Mapping order flow across Platform, OMS/ERP, WMS/TMS and Global-e
SFCC Mapping

Exporter details

Should remain the same as today, e.g. the brand, third party logistics (3PL), or other relevant party.

Global-e Local registration details

In specific destinations (Norway, the UK, the EU (Cross-border), Switzerland, Australia, New Zealand, Singapore, and Malaysia – exact list confirmed during the project), Global-e is responsible for remitting taxes to local authorities. For orders below the threshold, Global-e’s local tax registration must be included on the commercial invoice and declared to the carrier. The relevant details for each destination will be provided separately to allow them to be stored in the relevant system as part of the integration.

Warning

Global-e’s IOSS number must NOT be displayed on the Commercial Invoices.

To determine when Global-e local registration details need to be declared, use:

geLocalRegistrationClearance – A Boolean value indicating whether the order is tax collected.

Importer and import type mention

If shipping country ≠ Switzerland → "Private Import Mention" for B2C shipment; geCustomerTaxId – Customer Tax number provided at checkout (e.g. Brazil, Turkey).

Else → importer details should have the mention "Business Importer". Importer details for Switzerland will be communicated in a separate file.

Shipper name / address

Should remain the same as today, i.e. the brand, 3PL, or other relevant party.

Currency

geCustomerCurrencyCode

Incoterm logic

Condition

Action

Shipping country = Switzerland

Shipment cleared under Global-e’s ZAZ account / "Terms of Delivery" to be decided with carrier.

geDutiesGuaranteed = true

Shipment cleared as DDP or equivalent incoterm — no additional D&T paid at delivery by customer.

geDutiesGuaranteed = false AND geLocalRegistrationClearance = false

Shipment cleared as DAP or equivalent incoterm — applicable D&T paid at delivery by customer.

geDutiesGuaranteed = false AND geLocalRegistrationClearance = true

Global-e’s local tax registration provided to carrier and presented on clearance documents; taxes filed by Global-e in destination country. Shipment booking done per carrier requirements.

Warning

Only the taxes applicable to the clearance into Switzerland should be billed against Global-e’s ZAZ account. Any other fee charged by the carrier should be billed to the Shipper of Record (brand / 3PL).

Products

Field

Source

Source

<product-lineitem> data from SFCC order record

COO

N/A — taken from own systems

HS Code

N/A — taken from own systems

Price exclusive of D&T

geInternationalDiscountedPriceForCustoms

Shipping Cost

geTotalDiscountedShippingPrice

Destination Tax calculation rule

geTaxCalculationRule (CIF or FOB)

Total shipment declarative value for customs

geTotalValueForCustoms

Shopify Mapping

For brands / third party logistics (3PLs) relying on Shopify data to create the shipping documents related to Global-e orders, most of the additional information required is made available through the Shopify note_attributes, as detailed below.

Warning

While for standard orders the required note_attributes are added prior to the Shopify order status being updated to PAID (typically the trigger for export), for orders where no payment is taken (e.g. influencer orders, replacements) or those paid via Gift Cards, the additional data will only be added after the order is marked as PAID, requiring specific logic to be built as part of the order export process.

Exporter details

Should remain the same as today, i.e. the brand, 3PL, or other relevant party.

Global-e Local registration details

Same destination scope as above. Global-e’s local tax registration must be included on the commercial invoice and declared to the carrier for orders below threshold.

Warning

Global-e’s IOSS number must NOT be displayed on the Commercial Invoices.

To determine when Global-e local registration details need to be declared, use:

order.note_attributes [LocalRegistrationClearance] – Boolean value indicating whether the order is tax collected.

Importer and import type mention

If shipping country ≠ Switzerland → "Private Import Mention" for B2C shipment.

Else → "Business Importer". Importer details for Switzerland communicated in a separate file.

Shipper name / address

Should remain the same as today, i.e. the brand, 3PL, or other relevant party.

Currency

order.presentment_currency

Incoterm logic

Condition

Action

Shipping country = Switzerland

Cleared under Global-e’s ZAZ account / "Terms of Delivery" to be decided with carrier.

order.note_attributes [DutiesPrePaid] = true

Cleared as DDP or equivalent incoterm.

DutiesPrePaid = false AND LocalRegistrationClearance = false

Cleared as DAP or equivalent incoterm.

DutiesPrePaid = false AND LocalRegistrationClearance = true

Global-e local tax registration provided to carrier; taxes filed by Global-e in destination country.

Products

Field

Source

Source

order.line_items

COO

n/a — taken from own systems

HS Code

n/a — taken from own systems

Price exclusive of D&T

order.note_attributes [InternationalOrderProductsForCustoms]

Shipping Cost

order.note_attributes [DiscountedShippingPrice]

Destination Tax calculation rule

order.note_attributes [TaxCalculationRule] (CIF or FOB)

Total shipment declarative value for customs

order.note_attributes [TotalValueForCustoms]

GEM Mapping

Exporter details

Should remain the same as today, i.e. the brand, third party logistics, or other relevant party.

Global-e Local registration details

Same destination scope as the API and other platform mappings. Global-e’s local tax registration must be included on the commercial invoice and declared to the carrier for orders below the applicable threshold.

Warning

Global-e’s IOSS number must NOT be displayed on the Commercial Invoices.

To determine when Global-e local registration details need to be declared, use:

Merchant.Order.ExporterDetails.LocalRegistrationClearance – Boolean value indicating whether the order is tax collected.

Importer and import type mention

If Merchant.ImporterDetails.ImporterType = 0 → "Private Import Mention" for B2C shipment; Merchant.Order.ImportDetails.CustomerTaxId.

If Merchant.ImporterDetails.ImporterType = 1 → "Business Importer". Importer details for Switzerland communicated in a separate file.

Shipper name / address

Should remain the same as today, i.e. the brand, 3PL, or other relevant party.

Currency

Merchant.Order.InternationalDetails.CurrencyCode

Incoterm logic

Condition

Action

Shipping country = Switzerland

Cleared under Global-e’s ZAZ account / "Terms of Delivery" to be decided with carrier.

Merchant.Order.InternationalDetails.DutiesGuaranteed = true

Cleared as DDP or equivalent incoterm.

DutiesGuaranteed = false AND LocalRegistrationClearance = false

Cleared as DAP or equivalent incoterm.

DutiesGuaranteed = false AND LocalRegistrationClearance = true

Global-e local tax registration provided to carrier and presented on clearance documents; taxes filed by Global-e in destination country.

Products

Warning

Only the taxes applicable to the clearance into Switzerland should be billed against Global-e’s ZAZ account. Any other fee charged by the carrier in relation to the clearance should be billed to the Shipper of Record (brand / Third Party Logistics).

Field

Source

Source

<List> Merchant.Order.Products

COO

N/A — taken from own systems

HS Code

N/A — taken from own systems

Price exclusive of D&T

Merchant.Order.Products[i].InternationalDiscountedPriceForCustoms

Shipping Cost

Merchant.Order.InternationalDetails.DiscountedShippingPrice

Destination Tax calculation rule

Merchant.Order.TaxCalculationRule (CIF or FOB)

Total shipment declarative value for customs

Merchant.Order.TotalValueForCustoms