Documentation Portal

This custom attribute represents all Discount Types currently supported by Global‑e. It should be set to the same value under the SFCC "Promotion Rule" section.

If this is enabled, the promotion discount value is used as is, which is calculated by SFCC logic in the native currency. For example, check this box if you would like the promotion to give a discount of 10 currency value regardless of the currency the customers use (e.g. $10, €10, or £10). This is only applicable for AMOUNT, FIXED_PRICE, PRICE_BOOK_PRICE or TOTAL_FIXED_PRICE discount types.

Exclusivity is totally up to you.

All settings of the Promotion are optional (following the standard SFCC Rules), so you can configure it according to your requirements, except only the following:

All settings of the Campaign are optional, so you can configure it according to your requirements, based on standard SFCC instructions.

Once the Promotion and Campaign become applicable (either due to Customer Group, Source Code or Coupon Code entered on a Cart page), the Customer should be able to see Free shipping option on Global‑e Checkout:

You currently run 10% off all men’s gloves promotion for your domestic customers. Your current promotion is configured as shown below.

You want to extend this promotion to all international customers as well. To extend this promotion to an international customer, in the same Promotion, go to the “Global-e Settings” section and add the following.

Make sure the Customer Group for your Campaign includes international customers. It could be “Everyone” customer group, or any other specific customer group that you set up that you’d like to qualify for the promotion. For example, if you would like only customers from Canada to receive this discount in addition to your domestic customers, you could configure a specific customer group for them and add it here.

On the storefront, the promotion is now applicable to both domestic and Global‑e operated countries.

You currently run a “10$ Off All Earrings” promotion for your domestic customers. Your current promotion is configured as shown below.

You want to extend this promotion to customers in your focus countries which include Canada, Spain, and Italy. And instead of giving them 10 USD off, you want to give the customer the discount equivalent to 10 of the customer's currency. To do that, the following updates are made to the promotion. Note the “Do Not Convert Promotional Discount” is checked.

A new customer group is created to include Canada, Spain, and Italy.

Then update the associated Campaign to include this customer group.

On the storefront, the promotion is now applicable for domestic customers, and customers from Canada, Spain and Italy. Note that the discount amount is in customer currency.

You currently run a “Buy Cluster Drop Necklace, Get Free Matching Earrings” promotion for your domestic customers. Your current promotion is configured as shown below.

You want to extend this promotion to all international customers as well. To extend this promotion to an international customer, in the same Promotion, go to the “Global-e Settings” section and add the following.

Make sure the Customer Group for your Campaign includes international customers. It could be “Everyone” customer group, or any other specific customer group you setup that you’d like to qualify for the promotion. For example, if you would like only customers from Canada to receive this discount in addition to your domestic customers, you could configure a specific customer group for them and add it here.

On the storefront, when a customer adds the Cluster Drop Necklace to their basket, the Cluster Drop Earrings are added as a bonus for all domestic customers and customers from Global-e operated countries.

You currently run a $50 off when buying 5 or more items promotion for your domestic customers. You want to extend this promotion to all international customers as well. Your current promotion is configured as shown below.

To extend this promotion to an international customer, in the same Promotion, go to the “Global-e Settings” section and add the following.

Make sure the Customer Group for your Campaign includes international customers. It could be “Everyone” customer group, or any other specific customer group you setup that you’d like to qualify for the promotion. For example, if you would like only customers from Canada to receive this discount in addition to your domestic customers, you could configure a specific customer group for them and add it here.

On the storefront, the promotion is now applicable to both domestic and Global‑e operated countries.

Since “Do not Convert Promotional Discount” is unchecked, the $50 discount is automatically converted to the customer’s currency.