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UpdateOrderStatus (Merchant to Global-e)

The method sends order status updates from the merchant’s site to Global-e whenever a status is changed (for example, when the order fulfillment or shipping notifications are triggered).

Important

When the request is made by the merchant to cancel the order, the merchant must make sure to add the cancellation reason so that Global-e can notify the customer.

Method/URL

POST https://connect.globale.com/Order/UpdateOrderStatus
Parameters

Request

Name

Type

Description

Mandatory

MerchantGUID

String

Unique identifier of the Merchant on Global-e.

Yes

orderStatus

Object OrderStatusDetails

Object OrderStatusDetails contains information about the status of the order on the merchant's site.

Yes

Response

Name

Type

Description

ResponseInfo

Object ResponseInfo

Response details regarding API call.

Examples

Request

{
    "OrderId": "00010000100000000020",
    "StatusCode": "canceled",
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd"
}