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Overview

Capabilities

Together with your merchant account configuration in the Global-e system, the Global-e Extension for WooCommerce provides the following capabilities:

  • Browsing and buying in local currencies: Shoppers can browse and purchase in their local currency. More than 160 currencies are supported.

  • Local pricing: Prices are rounded and formatted according to local conventions and adjusted per country.

  • Local and alternative payment methods: Shoppers can pay using their preferred local payment methods; over 75 are supported.

  • Duty and tax calculation: Shoppers can view and prepay all duties and taxes at checkout to avoid unexpected costs upon delivery.

  • Multiple shipping options: Shoppers can choose from a range of international shipping methods at competitive rates.

  • Convenient returns portal: Transparent and simple returns process, including a pre-paid returns option.

  • Localized welcome and checkout: A complete localized shopping experience, including a translated checkout process, available in 26 languages.

Note

At this stage, the Global-e extension does not support customer-related discount settings (such as allowed emails or usage limits per user).

Global-e Extension for WooCommerce - Main Functionality

The Global-e extension provides the following functionality in WooCommerce:

  • Shopper’s Geo Location: When a shopper accesses the store, the Global-e extension detects the shopper’s location (IP address) and uses it to predefine the relevant country’s currency settings.

  • Shipping switcher: Shoppers can change the order delivery country by clicking the flag at the top of the page and selecting a different shipping destination.

  • International checkout page: The international checkout page, powered by Global-e, opens in an iFrame on the merchant’s site. It is translated into 26 languages and offers more than 75 local payment methods in over 160 currencies, along with the ability to pre-pay duties and taxes for the relevant shipping methods.

    See Checking Out, Creating, and Viewing Orders for more information.

  • Global-e cookie: The Global-e GEM cookie collects basic user information used to identify the shopper, the culture, the cart, and the relevant store instance.

    Viewing the Global-e Cookie Information in the Browser for more information.

  • Price conversion by Global-e: Global-e converts the value of the merchant’s product prices into the shopper’s local currency. This conversion includes, when applicable, VAT calculation, rounding rules, and other regional adjustments.

  • Fixed prices: Global-e supports fixed prices in WooCommerce for merchants who wish to align online pricing with local store pricing. This requires configuring the site to support fixed prices. See Configuring Your Site to Support Fixed Prices.

    Note

    At this stage, the Global-e’s extension does not support customer-related discount settings (such as Allowed emails or Usage limit per User).