Global‑e Fulfillment Overview
Fulfillment is the process of receiving, processing, packing, labeling, and delivering orders to shoppers.
Global‑e Solution - Logistics and Operational Models
Logistics and Operational Models Global‑e offers the following operation models.
Global‑e Hub Model
The merchant ships all orders to the nearest Global-e hub daily, in a consolidated shipment (usually overnight). At the hub, all shipments are scanned, relabelled, and printed on the carrier's label, and the relevant export documents are attached to the package.
The shipment leaves the Global-e hub the same day.
The shipper collects the orders from the merchant Hub the orders and ships directly to the shopper (only relevant to DHL as shipper)
Merchant to Global-e hub model
Merchant hub model
Hybrid model
Work Your Own Logistics
Merchant Hub Model
The preparation and shipment is performed from the merchant's site. After the merchant performs the regular pick and pack process, the merchant's personnel uses the Global-e system to print the final shipping labels and documents and applies them at the merchant's warehouse. Global-e arranges for collection of these shipments directly from the merchant's warehouse.
Merchant to Global-e hub model
Merchant hub model
Hybrid model
Work Your Own Logistics
Hybrid Model
This model involves a combination of both , the merchant and the Global-e hub. The merchant can ship directly part of the packages (for example via DHL express) and forward the rest to the nearest Global-e hub for processing.
When shipped from the merchant hub, DHL usually picks up the orders.
For standard shippers, orders are shipped to the Global‑e Hub (this includes China and Russia).
Work Your Own Logistics
Merchants keeps their own shippers accounts; therefore Global‑e does not provide shipping customer service but may still process orders.
Solutions Offered by Global‑e
Global-e offers the following solutions:
Shipping options:
Merchant to Global-e hub model
Merchant hub model
Hybrid model
Work Your Own Logistics
Order and parcel types:
Order types: support for single, multiple, pre-orders, backorders, and bespoke items, split orders, customization
Parcel types: whether the merchant sends single or multiple parcels
Integration with the merchant's logistics
Shipping documentation:
Labels: Domestic label, carrier label (Airway Bill)
Commercial invoice, if applicable.
Tools:
The Global‑e software integrates with the warehouse merchant system; it is used to print the shipping documents, commercial invoice, if required, and optionally, the packing list.
Global‑e Admin Portal (Merchant Portal) to process order logistics.
API for printing document and for shipping.
Processing orders: Bulk processing
End of day process: Manifest
Integrated carrier options
Platforms: Supports merchant platforms such as Magento, Shopify, SFCC Demandeware, Hybric, Aptos, and more.
Supports multiple hubs
Metapack