User Roles Overview
The following table shows the user roles overview:
Role | Add/Manage Users | Analytics Access | Settings Access | Manager Approval |
|---|---|---|---|---|
Owner | Yes | Yes | Yes | Yes |
Admin | Yes | Yes | Yes | Yes |
Online Staff | No | Limited | No | No |
Online Store Manager | No | Limited | No | Yes |
Owner
The Owner role has the highest level of access and control over the application. Every store has an Owner user by default.
Owner users have the following permissions:
Full access to all pages and functionalities within the app.
Ability to add and manage users, including assigning user roles.
Manager approval.
Admin
The Admin role is designed for users who require extensive access to manage returns, but with some restrictions.
Admin users have the following permissions:
Access to all pages and functionalities, except the Analytics > Orders page.
Ability to add and manage users, including assigning user roles.
Manager approval.
Online Staff
The Online Staff role is intended for users who handle day-to-day return operations for online returns without requiring access to sensitive financial information.
Online Staff users have the following permissions:
Access to all screens and functionalities, except the Analytics > Orders page.
No access to the Settings menu or any of its pages.
No access to the Store Account, and Billing History pages.
No manager approval.
Online Store Manager
The Online Store Manager role is for users who oversee online return operations. They have all the permissions of Online Store Staff plus the ability to approve RMAs requiring manager approval.