Data Collection by Global-e
Global-e collects user data to optimize the localized shopping experience and to provide Merchants with actionable insights. This data includes both technical and transactional information.
This applies to all integrations except Shopify Native.
Data collected can include the following:
Device ID: A unique identifier generated to recognize the shopper and their session.
Cart Token: A token that represents the checkout initiated by the shopper.
Order ID: An identifier of the order once created.
Encrypted IP Address: An encrypted version of the shopper's IP address, used for geolocation and security purposes.
User-Agent: Information about the shopper’s browser and device to optimize the shopping experience.
Shipping Country: The country selected for the shipment of the order.
Language Settings: The shopper's preferred language for interacting with the website.
Shopping Checkout Product and Shipping Data: Basic details about items added to the checkout and order progression together with the shipping options calculated in the checkout.
This data allows Merchants to track and analyze user interactions with the website, ensure a smooth checkout process, and support Merchants in making data-driven decisions.
Data Storage
Global-e utilizes the following mechanisms to store data:
Cookies
Session Storage
Local Storage
The following table describes examples of data storage:
Storage Type | Name | Description |
|---|---|---|
Cookie/Local Storage |
| Stores customer tracking information such as Device/Session identifier. |
Cookie |
| Stores A/B testing data. |
Cookie |
| Identifies which items the customer agreed to, and which were no consented to, such as marketing, analytics, etc. |
Cookie |
| Tracks referral data, such as where the customer came from, for example a referring URL. |
Third Party Integration
Global-e may integrate with third-party services that also store user data via cookies, session storage, or local storage. These services help improve website functionality and provide valuable insights to Merchants.
Data Retention
The following data retention applies:
Cookies: Data stored in cookies may persist for varying lengths of time.
Session Storage: Data stored in session storage is cleared when the browser session ends.
Local Storage: Data stored in local storage remains until updated by Global-e scripts.