Get Order Details
When using the GetOrdersDetails API to produce shipping documentation, ensure the following attributes receive the relevant information:
Information | Attributes |
|---|---|
Exporter details (relevant EIN / EORI / VAT #) |
|
Importer (relevant EIN / EORI / VAT #) |
|
Shipper name/address | Must include a “Global‑e” mention as the exporter |
Currency |
|
Private import mention | Should include a “Private importer” mention |
Incoterm (DAP/DDP) |
|
Products |
|
-- COO | N/A – taken from merchant systems |
-- HS Code | N/A – taken from merchant systems |
-- Price excluding D&T |
|
Shipping Cost |
If the value is 0 (free shipping), we recommend using a non-zero low value (may attract duties and taxes) By default, if the customer benefits from Free Shipping, 5 USD is added instead of declarative purposes – this can be disabled by the Global‑e team. |
Destination Tax calculation rule |
Possible values are accordingly: FOB, CIF, CIFD |
Total shipment declarative value for customs |
Calculated according to the two sub-points above to include Products, Freight, and Duties |
Prerequisites
The merchant OMS or WhMS should have knowledge of the following information and allow, either directly or through an escalation process, to:
Have the full list of items in the order
Enable selection of items to be dispatched
if applicable, enable the cancellation of line items
if applicable, enable the declaration of items as back-ordered
After performing the effective pick&pack and required actions in the OMS/WhMS, the following integration can be used to process the orders prior to dispatch.
Schedule
The report should be sent once the pick and pack in the merchant warehouse has been completed for the day and before the orders arrive at the Global-e hub or before the orders are prepared for international shipping by merchants fulfilling from their own warehouse.