Outbound Operations
Outbound operations ensure that both the merchant and Global-e comply with local regulations, particularly regarding where the goods are shipped from and where the merchant is established.
The structure of these operations ensures that shipments adhere to global trade standards and that merchants are fully supported throughout the export process.
Establishment Requirements
Merchant Location: The merchant and Global-e must be based in the same country, ideally where the goods are shipped from.
Local Representation: If the merchant is not in the same country, they must have a fiscal representative or a local registration where Global-e operates.
Drop-Shipping: This is possible when Global-e has a legal entity in the country where the goods are exported, even if the merchant is located elsewhere.
Merchant as the Seller
Contract with Seller: Global-e must have a contract and invoice with the actual seller of the products, not a holding company or group entity that doesn't own the goods at the time of sale.
No B2B Importer Role: Global-e does not act as the B2B importer for the merchant. Import services are not provided.
Export Conditions: Global-e can only export from the location where the goods are physically located.
Merchant Location Restrictions: Global-e cannot transact with a merchant that is not established in the same country as Global-e. Exceptions may include:
Merchant has a local fiscal representative.
Merchant holds a tax ID in Global-e's country or another EU country.
Special setups to be handled on a case-by-case basis.
Merchant of Record Requirements
Merchant of Record (MOR) Requirement: The merchant must be the MOR, meaning they must handle all responsibilities related to sales and shipping.
Non-MOR: Non-MOR setups are not supported. Apart from shipping and ancillary services (such as first-line customer service), Global-e cannot adjust or remove any service offerings.