Order Placement
After the customer completes the checkout process on the Global-e checkout page, the order data, including the customer’s data, is placed on the merchant’s platform via a dedicated API call. While generated by Global-e, this order contains all the relevant customer attributes, thereby enabling the merchant to process the order using existing business processes, including stock-holding procedures, order fulfilment, customer service, and more.
Order placement is implemented as a two-step process:
The order is first placed in “Pending” status.
Once Global-e’s verification processes are completed, a second call is made to confirm the order and indicate that it can now be pushed to fulfilment (“processing” status).