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Documentation Portal

Documents
General Rules
  • Documents are generated per parcel

  • The legal entity on each document reflects the parcel’s fulfillment hub

Document Types
  • Commercial Invoice and Customer Receipt are generated for cross-border shipments outside the EU

  • VAT Invoice is generated for domestic shipments and shipments within the EU

Limitations
  • E-invoicing is not supported for Mixed Orders

  • Intra-EU shipments under WYOL must be excluded using country-level configuration

  • Drawback is not supported for Mixed Orders