Skip to main content

Documentation Portal

Fonts

Global‑e can customize the fonts in the following sections:

  • Titles

  • Content

  • Order number and order creation date

  • Billing address and delivery address

  • Shipment items title

  • Order lines

  • Shipment details

  • Totals and discounts

We can modify:

  • The font type

  • The font colour

  • The font weight

Currently, only system fonts are supported for our emails.

These are the commonly supported fonts for most email clients:

  • Arial

  • Courier New

  • Georgia

  • Tahoma

  • Times New Roman

  • Trebuchet MS

  • Verdana

Titles

This section contains the titles displayed in our emails:

Dear Customer

You Ordered

Content

This section includes the body of the email:

Thanks for shopping at [MerchantName]. Your order will be processed by Global-e as a merchant of record for this transaction. We are happy to inform you that this order is now confirmed and we will begin processing your purchase for dispatch. Questions? Online Support.

Order Number and Order Creation Date

This section details the order ID and date created:

Order Number:

Order Placed:

OrderID

15.11.23

Billing Address & Delivery Address

This section details the billing and shipping address for the order:

Your billing address

CustomerName Street House # City, Zip  Country Phone #

Your shipping address

CustomerName Street House # City, Zip  Country Phone #

Shipment Items Title

This section includes the title of the shipment items:

Shipment Items

Order Lines

This section includes the product details:

Product SKU

Qty 1

Product price

Shipment Details

This section includes the shipping method and payment method chosen:

Shipping Method

Express Courier (Air)

Payment Details

Visa

Totals and Discounts

This section includes the total cost of the order:

Subtotal

$111.11

Duties & Taxes

$111.11

Shipping

$11.11