Documentation Portal

HubCode

String

The Merchant hub code that indicates which hub the parcels or orders are being dispatched from. NOTE: hubCode should be mapped to a Global‑e hubId on the Global‑e side.

No

MerchantOrderIds

List of String

The list of Merchant Order IDs to manifest.

See Note below

OrderIds

List of String

The list of order IDs to manifest.

See Note below

OuterBoxesAmount

Decimal

The number of outer boxes that are used through the manifest processing for DispatchConsolidateShipment.

No

B001

Order ID not found

Refers to Order ID provided by the merchants but it does not exist

B002

Order cannot be dispatched.

Order and/or parcels have the wrong status.

Possible reasons:

B003

Order must be dispatched as part of a consolidated shipment

For consolidated post orders

B004

Order must NOT be dispatched as part of a consolidated shipment

For NON-consolidated post orders

B100

There are no orders valid for dispatch.

Relevant for dispatch requests that do not contain any valid order for dispatch

B200

Could not determine the destination hub. Either none or more than one hub was found.

Relevant for consolidated shipment dispatch requests that contain orders associated with more than one hub

B300

The number of outer boxes cannot be greater than the number of parcels. The total number of parcels is %Number of Parcels% and the number of outer boxes is %Number of outer boxes%.

B400

Could not create the manifest

Relevant when the hub manifest cannot be created

B401

Parcel code(s) not found: {parcel code}

B402

Tracking number(s) not found: {parcel code}

B403

Parcel-level dispatch is not enabled for this merchant

B404

At least one of ParcelCodes, TrackingNumbers, OrderIds, or MerchantOrderIds must be provided

B500

Could not create AWB

Relevant when the consolidated AWB cannot be created

B600

Configuration error. Cannot determine source hub. Please contact Global‑e TechSupport.

There is a configuration error on the Global-e side, more than one merchant hub is configured

B700

Unknown failure

Relevant for general errors and unhandled exceptions

B800

Hub Code is required

Merchant is configured to use multiple hubs per order but did not send hub code