Global‑e Notifications
Once the customer has been through the Global‑e checkout and finished the order - Global‑e will communicate with the merchant at a few points:
Order creation: As soon as the order is accepted on the Global‑e side, it is processed and delivered to the hybrid system.
Endpoint:
/globalerest/order-update-create-url
Order Status:
“Pending“
Payment creation: After the order passes the fraud analysis successfully, Global‑e updates the order:
Endpoint:
/globalerest/order-payment-only-url
Order Status: “
Processing“
Shipping creation: Once the products are shipped to the customer, Global‑e sends the shipping call to the app:
Endpoint:
/globalerest/order-shipping-info-update-only-url
Order Status:
“Processing“
Cancel order: If Global‑e cancels the order (for any reason), Global‑e also sends the status update to the app:
Endpoint:
/globalerest/order-status-update-only-url
Order Status:
“canceled“
Global‑e sends an email to the customer confirming that the order was placed.