Skip to main content

Documentation Portal

Prerequisites

The Merchant OMS or WhMS should have knowledge of the following information and allow, either directly or through an escalation process, to:

  • Have the full list of items in the order

  • Enable selection of items to be dispatched

  • if applicable, enable the cancellation of line items

  • if applicable, enable the declaration of items as back-ordered

After performing the effective pick&pack and required actions in the OMS/WhMS, the following integration can be used to process the orders prior to dispatch.

Schedule

The report should be sent once the pick and pack in the Merchant warehouse has been completed for the day and before the orders arrive at the Global-e hub or before the orders are prepared for international shipping by merchants fulfilling from their own warehouse.