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Setting Auto-Mark as Done

Auto-mark as done marks an RMA as Done when all customer requests in the RMA are fulfilled.

To set Auto-Mark as done

  1. Complete accessing your policy rules.

  2. Set Mark as Done to Automatic.

  3. Click the save icon.

    Note

    The save icon is only displayed when you change your Approval Process selection.

  4. Verify that the auto-approval update worked:

    1. Navigate to Returns and Exchanges.

    2. Search or filter for an RMA processed under the policy rule in Step 6 of Configuring Auto-Approvals.

    3. Verify that the RMA status has changed to Done automatically when conditions are met.