Shipping Methods

GetShippingDetails API Structure

Retrieves shipping details per cart or mini cart and product page.

Method/URL

POST https://{globale_api_domain}/ShippingDetails/GetShippingDetails

Parameters

Request URL Parameters

Name	Type	Description	Mandatory
merchantGUID	String	Unique Merchant Identifier and API token. The Merchant Identifier is different for test and live environments. Instead implement JWT authentication.	No, if used for the JWT implementation (since it has been used in the Authorization and UserName headers)

Name

Type

Description

Mandatory

merchantGUID

String

Unique Merchant Identifier and API token.

The Merchant Identifier is different for test and live environments.

Instead implement JWT authentication.

No, if used for the JWT implementation (since it has been used in the Authorization and UserName headers)

Request Body Parameters

Name	Type	Description	Mandatory
destinationCountry	String	The destination country Length: 2-3 letters (both ISO-2 and ISO-3 are supported) If empty, the API returns a list of shipping rates for all countries configured in the Global‑e System. Example: US or USA for the United States	No
currencyCode	String	The country's currency code. Length: 3 letters Example: CAD , USD , ILS , EUR	Yes
amount	Decimal (Float)	The shipping cost This number can contain up to two digits after the decimal point Example: 50.30	Yes
productCodes	Array	The unique product reference (SKU, EAN, Barcode, and more.) `["product123","productABC"]`	No

Response

The API response can include up to two objects per destination:

Object with the cheapest estimated shipping cost for the submitted currency and amount value
Object with the Free Shipping threshold range (where applicable).

The returned data is determined by the submitted amount, that is, the response only returns a shipping service for which the amount passed in the request is greater than or equal to the minimum flat shipping rate range, and lower than the maximum flat shipping rate range.

Minimum flat shipping rate range ≤ product/cart amount < maximum flat shipping rate range.

Response Parameters

NameName	Type	Description
destinationCountry	String	The destination country's ISO code Length: 2/3-letters ISO country code based on the request value Example: ISR, IL, USA, US
status	String	Shipping methods availability `Active`: Shipping methods were found for this destination `noShippingMethodsAvailable`: No active shipping methods were found. Shipments to the selected destination are currently not supported.
shippingRates	Array	This array contains up to two shipping service objects. These two shipping rate objects that can be returned are as per the Shipping Details API logic. For more information, see Shipping Details. If the cheapest shipping service is the first to be subject to free shipping, only one `shippingRates` object is returned. The `shippingRates` object contains the following attributes: minOrderSubtotal: maxOrderSubtotal shippingCost shippingCostCurrency shippingPriority estimatedDeliveryDays specialOfferExpiryDate

NameName

Type

Description

destinationCountry

String

The destination country's ISO code

Length: 2/3-letters ISO country code based on the request value

Example: ISR, IL, USA, US

status

String

Shipping methods availability

Active: Shipping methods were found for this destination

noShippingMethodsAvailable: No active shipping methods were found. Shipments to the selected destination are currently not supported.

shippingRates

Array

This array contains up to two shipping service objects.

These two shipping rate objects that can be returned are as per the Shipping Details API logic. For more information, see Shipping Details.

If the cheapest shipping service is the first to be subject to free shipping, only one shippingRates object is returned.

The shippingRates object contains the following attributes:

minOrderSubtotal:
maxOrderSubtotal
shippingCost
shippingCostCurrency
shippingPriority
estimatedDeliveryDays
specialOfferExpiryDate

Response Example

[
    {
        "destinationCountry": "USA",
        "status": "active",
        "shippingRates":
        [
            {
                "minOrderSubtotal": 0.0000,
                "maxOrderSubtotal": 100.0000,
                "shippingCost": 15.0000,
                "shippingCostCurrency": "USD",
                "shippingPriority": "Express Courier (Air)",
                "estimatedDeliveryDays": "1-3",
                "specialOfferExpiryDate": null
            },
            {
                "minOrderSubtotal": 100.0000,
                "maxOrderSubtotal": 9999999.0000,
                "shippingCost": 5.0000,
                "shippingCostCurrency": "USD",
                "shippingPriority": "Express Courier (Air)",
                "estimatedDeliveryDays": "1-3",
                "specialOfferExpiryDate": null
            }
        ]
    }
]

GetShippingDetailsExtended

This API extends the GetShippingDetails API to provide all flat shipping rate thresholds for all shipping services related to a product.

The GetShippingDetailsExtended API lets you:

Get all shipping rates available for a given country
Get the rates for all specific shipping service levels
Revert to all shipping rates available, for instance, if the request passed with amount = 0.

Method/URL

http://{base_URL_GE}/ShippingDetails/GetShippingDetailsExtended

Parameters

Request

Parameter	Type	Description	Mandatory
`Amount`	Decimal (Float)	The shipping cost This number can contain up to two digits after the decimal point Example: 50.30	Yes
`CultureCode`	String	Determines the shipping method description language. Default: en-GB	No
`CurrencyCode`	String	The currency of the value passed in the `Amount` parameter. Length: 3 letters Example: CAD , USD , ILS , EUR	Yes
`DestinationCountry`	String	The destination country Length: 2-3 letters (both ISO-2 and ISO-3 are supported) If empty, the API returns a list of shipping rates for all countries configured in the Global‑e System. Example: US or USA for the United States	No
`ProductCodes`	Array	The unique product reference (SKU, EAN, Barcode, and more.) `["product123","productABC"]`	No
`ServiceLevel`	Integer	Supported Service levels (default) = Revert to all shipping rates available, for instance, if the request passed with amount = 0. `Standard = 1,` `Express = 2,` `PriorityPost = 3,` `Airmail = 4,` `VirtualGoods = 5,` `ExpressCourierWithoutSameDay = 6,` `UntrackedPost = 7,` `StoreCollection = 8,` `StandardPost = 9,` `StandardCourier = 10,` `ExpressShipping = 11,` `StandardShipping = 12,` `CollectionPoint = 13,` `MerchantOwnCarriage = 14,` `TrackedStandard = 15,` `ExpressPlus = 16,` `StandardExpress = 17,` `PremiumStandard = 18,` `TrackedPostToPickupLocation = 19` Default output for all service levels (express / standard )	No

Response

Parameter	Type	Description
`rangeMaxValue`	Decimal	Double representation of range minimum value Maximum order/product price for a price range (includes 4 decimals) Example: 150.0000
`rangeMinValue`	Decimal	Double representation of range minimum value Minimum order/product price for a price range (includes 4 decimals) Example: 100.0000
`shippingCostCurrency`	String	The merchant's default currency for the destination (3 letters ISO code) Example: EUR, USD, ILS
`shippingCost`	Decimal	The shipping costs for the order/product price range (includes 4 decimals) Example: 5.0000
`shippingMethodLocalizedName`	String	The name of the shipping method type name
`shippingMethodName`	String	The type of shipping service Shipping types: standard, express, tracked, and more. Example: Standard, Express Courier (Air)
`shippingRates`	Array	This array contains up to two shipping service objects. These two shipping rate objects that can be returned are as per the Shipping Details API logic. For more information, see Shipping Details. If the cheapest shipping service is the first to be subject to free shipping, only one `shippingRates` object is returned. The `shippingRates`object contains the following attributes: minOrderSubtotal: maxOrderSubtotal shippingCost shippingCostCurrency shippingPriority estimatedDeliveryDays specialOfferExpiryDate

Objects for GetShippingDetailsExtended API

ShippingRates

Name	Type	Description	Mandatory
`estimatedDeliveryDays`	String	The estimated number of days required for the selected shipping service to deliver to the selected destination country. This parameter displays the widest range for the aggregated shipping methods available for the submitted values on the pre-checkout page. Example: 1-3 days. Two shipping methods are available for the submitted values, one ranging between 1-3 delivery days and the other 4-5 delivery days. Thus, the estimated output range is 1-3 days. Note: This parameter does NOT include the additional days configured in the Global‑e system for fulfilment.
`maxOrderSubtotal`	Decimal	Maximum order/product price for a price range (includes 4 decimals) Example: 15.000
`minOrderSubtotal`	Decimal	Minimum order/product price for a price range (includes 4 decimals) Example: 100.0000
`shippingCostCurrency`	String	The merchant's default currency for the destination (3 letters ISO code) Example: EUR, USD, ILS
`shippingCost`	Decimal	The shipping costs for the order/product price range (includes 4 decimals) Example: 5.0000
`shippingPriority`	String	The type of shipping service Shipping types: standard, express, tracked, and more. Example: Standard, Express Courier (Air)
`specialOfferExpiryDate`	String	The expiration date and time for the special offer `DATE/TIME` Displayed when the returned shipping object is linked to an active marketing campaign configured in the Global‑e system. Date/time format: `yyyy-mm-ddThh:mm:ss` Example: `2022-11-30T00:00:00` `NULL` Displayed for campaigns/ rates without expiration dates and times.

Examples

Request

Example of a request to return all services to all countries with a localized name in Spanish:

{
    "Amount": "100",
    "CurrencyCode": "USD",
    "ProductCodes": null,
    "CultureCode": "es"
}

Response

This response contains all the available rates (by flat rates shipping campaign).

{
    "destinationCountry": "FO",
    "status": "active",
    "shippingRates": [{
            "shippingMethodLocalizedName": "Envío express",
            "shippingMethodName": "Express Courier (Air)",
            "rangeMinValue": 0.0000,
            "rangeMaxValue": 10000000000.0000,
            "shippingCost": 35.0000,
            "shippingCostCurrency": "USD",
            "estimatedDeliveryDays ": "3-10",
            "specialOfferExpiryDate ": null
        }
    ]
}, {
    "destinationCountry": "FR",
    "status": "active",
    "shippingRates": [{
            "shippingMethodLocalizedName": "Envío estándar",
            "shippingMethodName": "Standard Courier",
            "rangeMinValue": 40.0000,
            "rangeMaxValue": 440.0000,
            "shippingCost": 0.0000,
            "shippingCostCurrency": "EUR",
            "estimatedDeliveryDays ": "2-10",
            "specialOfferExpiryDate ": null
        }, {
            "shippingMethodLocalizedName": "Envío express",
            "shippingMethodName": "Express Courier (Air)",
            "rangeMinValue": 40.0000,
            "rangeMaxValue": 440.0000,
            "shippingCost": 15.0000,
            "shippingCostCurrency": "EUR",
            "estimatedDeliveryDays ": "1-2",
            "specialOfferExpiryDate ": null
        }, {
            "shippingMethodLocalizedName": "Envío express",
            "shippingMethodName": "Express Courier (Air)",
            "rangeMinValue": 440.0000,
            "rangeMaxValue": 999999999.0000,
            "shippingCost": 0.0000,
            "shippingCostCurrency": "EUR",
            "estimatedDeliveryDays ": "1-2",
            "specialOfferExpiryDate ": null
        }, {
            "shippingMethodLocalizedName": "Envío estándar",
            "shippingMethodName": "Standard Courier",
            "rangeMinValue": 440.0000,
            "rangeMaxValue": 999999999.0000,
            "shippingCost": 0.0000,
            "shippingCostCurrency": "EUR",
            "estimatedDeliveryDays ": "2-10",
            "specialOfferExpiryDate ": null
        }
    ]
}, {
    "destinationCountry": "GB",
    "status": "active",
    "shippingRates": [{
            "shippingMethodLocalizedName": "Envío express",
            "shippingMethodName": "Express Courier (Air)",
            "rangeMinValue": 0.0000,
            "rangeMaxValue": 10000000000.0000,
            "shippingCost": 10.0000,
            "shippingCostCurrency": "USD",
            "estimatedDeliveryDays ": "1-1",
            "specialOfferExpiryDate ": null
        }, {
            "shippingMethodLocalizedName": "Envío estándar",
            "shippingMethodName": "Standard Courier",
            "rangeMinValue": 0.0000,
            "rangeMaxValue": 10000000000.0000,
            "shippingCost": 10.0000,
            "shippingCostCurrency": "USD",
            "estimatedDeliveryDays ": "2-2",
            "specialOfferExpiryDate ": null
        }
    ]
},

Void Parcel

Introduction

The Void Parcel API lets you take out a declared parcel if you do not intend to send it or if it needs to be updated due to changed shipment requirements.

Note: At least one order ID should be provided in the request, Global-e OrderId or the merchant's MerchantOrderId.

Integration Overview

Method/URL

POST https://{globale_api_domain}/Parcel/VoidParcel

PARAMETERS:

string OrderId (mandatory) - Order unique identifier
string ParcelCode (mandatory) - Code used to identify the ParcelCode to void.
string MerchantOrderId - The merchant's order unique identifier.

Example

Request:

{
  "OrderId": "#12354", "ParcelCode": "454234", "MerchantOrderId": "#1138"
}

Response:

{
  "IsSuccess":true, "Errors":[]
}

Error Handling

Error Code	Error Text	Additional Information
C100	The parcel cannot be voided due to the status of the parcel. For a Global‑e operated hub, only the following statuses can be voided: Failed Transfer To Shipping Shipped By Merchant	This is the error in case the hub is operated by Global-e and the parcel has the wrong status.
C101	The parcel cannot be voided due to the status of the parcel. For merchant-operated hubs, only the following statuses can be voided: Failed Transfer To Shipping Shipped By Merchant Received In Hub	This is the error in case the hub is operated by the Merchant and the parcel has the wrong status.
C102 (Log)	The parcel was voided, but the shipper's API to cancel the shipment failed. The following information is available from the shipper. Error code: `<shipper error code>` Error text: `<error text>`	The API success (`IsSuccess=True`). Add it to the log and to the relevant field in the response
C103	Internal unknown failure	-
C104	The parcel code was not found, or the parcel was already voided	-

Documentation Portal

Shipping Methods

GetShippingDetails API Structure

GetShippingDetailsExtended

Parameters

Objects for GetShippingDetailsExtended API

ShippingRates

Examples

Void Parcel

Introduction

Integration Overview

Example

Error Handling

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