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Documentation Portal

Shipping Documents

Shipping Label

The shipping label is mandatory on all parcels.

The shipping label includes a bar code and underneath (generally), the tracking number.

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Tracking Number

The following figure shows examples of shipping labels.

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Examples of Shipping Labels and Tracking Numbers

Example of an RMA

This section shows an RMA example for goods returned to the store. The RMA consists of an RMA Label and RMA Note.

Return Note

The Return Note shows the items that the buyer selected on the Returns Portal (in this example, one casual Ring Backpack).

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Return Label

Note the RMA Number on the Return Label.

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Return Note and Label Sent by Email
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Returned Items

Item

Description

Qty

Reason

111200012001

Summer straight-fit shorts

1

Wrong size

RETURN LABEL

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RMA Number

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Order: 00007110 GE118714TS

DELIVERY REFERENCE: 45678221

From

{FirstName LastName}

{Address 1}

{Address 2}

{City}, {Zip}

{State}

{Country}

To

{Merchant Return Name}

{Merchant Return Address 1}

{ Merchant Return Address 2}

{ Merchant Return City}, { Merchant Return Zip}

{ Merchant Return State}

{ Merchant Return Country}

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