Managing Orders
Overview
This section guides you through the implementation of the Global-e order fulfilment process using the Global-e Merchant Portal. Follow step-by-step procedures for a straightforward and clear understanding of the entire order processing flow.
Discover:
Fulfilment Overview
The Order Workflow and order statuses.
Merchant Portal
This section includes screen descriptions related to Order management and their corresponding procedures.
Amend orders
Cancel an order
Edit Shipping Details
Perform Returns: Guide a shopper to return a shipped item or perform the return on their behalf.
Perform Refunds: Refund a customer or change the shipping address upon the customer's request
See also:
Order Details Screen and Procedures
Tracking orders: Tracking Portal
Returning Orders via the Returns Portal