Tracking Portal
Overview
The Tracking Portal allows customers to track their shipments by entering the Global-e Order ID or the Merchant Order ID and the email address used to place the order. The merchant can request that Global-e sets the Tracking Portal to show a branded merchant logo to your customers
The order and shipping confirmation emails you received from Global-e include the Order ID. The Global‑e Order ID or the Merchant Order ID. The email address you used to place the order.
The Tracking Portal supports English only.