Shipping Methods

GetShippingDetails API Structure

Retrieves shipping details per cart or mini cart and product page.

Method/URL

POST https://{globale_api_domain}/ShippingDetails/GetShippingDetails

Parameters

Request URL Parameters

Name	Type	Description	Mandatory
merchantGUID	String	Unique Merchant Identifier and API token. The Merchant Identifier is different for test and live environments. Instead implement JWT authentication.	No, if used for the JWT implementation (since it has been used in the Authorization and UserName headers)

Name

Type

Description

Mandatory

merchantGUID

String

Unique Merchant Identifier and API token.

The Merchant Identifier is different for test and live environments.

Instead implement JWT authentication.

No, if used for the JWT implementation (since it has been used in the Authorization and UserName headers)

Request Body Parameters

Name	Type	Description	Mandatory
destinationCountry	String	The destination country Length: 2-3 letters (both ISO-2 and ISO-3 are supported) If empty, the API returns a list of shipping rates for all countries configured in the Global‑e System. Example: US or USA for the United States	No
currencyCode	String	The country's currency code. Length: 3 letters Example: CAD , USD , ILS , EUR	Yes
amount	Decimal (Float)	The shipping cost This number can contain up to two digits after the decimal point Example: 50.30	Yes
productCodes	Array	The unique product reference (SKU, EAN, Barcode, and more.) `["product123","productABC"]`	No

Response

The API response can include up to two objects per destination:

Object with the cheapest estimated shipping cost for the submitted currency and amount value
Object with the Free Shipping threshold range (where applicable).

The returned data is determined by the submitted amount, that is, the response only returns a shipping service for which the amount passed in the request is greater than or equal to the minimum flat shipping rate range, and lower than the maximum flat shipping rate range.

Minimum flat shipping rate range ≤ product/cart amount < maximum flat shipping rate range.

Response Parameters

NameName	Type	Description
destinationCountry	String	The destination country's ISO code Length: 2/3-letters ISO country code based on the request value Example: ISR, IL, USA, US
status	String	Shipping methods availability `Active`: Shipping methods were found for this destination `noShippingMethodsAvailable`: No active shipping methods were found. Shipments to the selected destination are currently not supported.
shippingRates	Array	This array contains up to two shipping service objects. These two shipping rate objects that can be returned are as per the Shipping Details API logic. For more information, see Shipping Details. If the cheapest shipping service is the first to be subject to free shipping, only one `shippingRates` object is returned. The `shippingRates` object contains the following attributes: minOrderSubtotal: maxOrderSubtotal shippingCost shippingCostCurrency shippingPriority estimatedDeliveryDays specialOfferExpiryDate

NameName

Type

Description

destinationCountry

String

The destination country's ISO code

Length: 2/3-letters ISO country code based on the request value

Example: ISR, IL, USA, US

status

String

Shipping methods availability

Active: Shipping methods were found for this destination

noShippingMethodsAvailable: No active shipping methods were found. Shipments to the selected destination are currently not supported.

shippingRates

Array

This array contains up to two shipping service objects.

These two shipping rate objects that can be returned are as per the Shipping Details API logic. For more information, see Shipping Details.

If the cheapest shipping service is the first to be subject to free shipping, only one shippingRates object is returned.

The shippingRates object contains the following attributes:

minOrderSubtotal:
maxOrderSubtotal
shippingCost
shippingCostCurrency
shippingPriority
estimatedDeliveryDays
specialOfferExpiryDate

Response Example

[
    {
        "destinationCountry": "USA",
        "status": "active",
        "shippingRates":
        [
            {
                "minOrderSubtotal": 0.0000,
                "maxOrderSubtotal": 100.0000,
                "shippingCost": 15.0000,
                "shippingCostCurrency": "USD",
                "shippingPriority": "Express Courier (Air)",
                "estimatedDeliveryDays": "1-3",
                "specialOfferExpiryDate": null
            },
            {
                "minOrderSubtotal": 100.0000,
                "maxOrderSubtotal": 9999999.0000,
                "shippingCost": 5.0000,
                "shippingCostCurrency": "USD",
                "shippingPriority": "Express Courier (Air)",
                "estimatedDeliveryDays": "1-3",
                "specialOfferExpiryDate": null
            }
        ]
    }
]

GetShippingDetailsExtended

This API extends the GetShippingDetails API to provide all flat shipping rate thresholds for all shipping services related to a product.

The GetShippingDetailsExtended API lets you:

Get all shipping rates available for a given country
Get the rates for all specific shipping service levels
Revert to all shipping rates available, for instance, if the request passed with amount = 0.

Method/URL

http://{base_URL_GE}/ShippingDetails/GetShippingDetailsExtended

Parameters

Request

Parameter	Type	Description	Mandatory
`Amount`	Decimal (Float)	The shipping cost This number can contain up to two digits after the decimal point Example: 50.30	Yes
`CultureCode`	String	Determines the shipping method description language. Default: en-GB	No
`CurrencyCode`	String	The currency of the value passed in the `Amount` parameter. Length: 3 letters Example: CAD , USD , ILS , EUR	Yes
`DestinationCountry`	String	The destination country Length: 2-3 letters (both ISO-2 and ISO-3 are supported) If empty, the API returns a list of shipping rates for all countries configured in the Global‑e System. Example: US or USA for the United States	No
`ProductCodes`	Array	The unique product reference (SKU, EAN, Barcode, and more.) `["product123","productABC"]`	No
`ServiceLevel`	Integer	Supported Service levels (default) = Revert to all shipping rates available, for instance, if the request passed with amount = 0. `Standard = 1,` `Express = 2,` `PriorityPost = 3,` `Airmail = 4,` `VirtualGoods = 5,` `ExpressCourierWithoutSameDay = 6,` `UntrackedPost = 7,` `StoreCollection = 8,` `StandardPost = 9,` `StandardCourier = 10,` `ExpressShipping = 11,` `StandardShipping = 12,` `CollectionPoint = 13,` `MerchantOwnCarriage = 14,` `TrackedStandard = 15,` `ExpressPlus = 16,` `StandardExpress = 17,` `PremiumStandard = 18,` `TrackedPostToPickupLocation = 19` Default output for all service levels (express / standard )	No

Response

Parameter	Type	Description
`rangeMaxValue`	Decimal	Double representation of range minimum value Maximum order/product price for a price range (includes 4 decimals) Example: 150.0000
`rangeMinValue`	Decimal	Double representation of range minimum value Minimum order/product price for a price range (includes 4 decimals) Example: 100.0000
`shippingCostCurrency`	String	The merchant's default currency for the destination (3 letters ISO code) Example: EUR, USD, ILS
`shippingCost`	Decimal	The shipping costs for the order/product price range (includes 4 decimals) Example: 5.0000
`shippingMethodLocalizedName`	String	The name of the shipping method type name
`shippingMethodName`	String	The type of shipping service Shipping types: standard, express, tracked, and more. Example: Standard, Express Courier (Air)
`shippingRates`	Array	This array contains up to two shipping service objects. These two shipping rate objects that can be returned are as per the Shipping Details API logic. For more information, see Shipping Details. If the cheapest shipping service is the first to be subject to free shipping, only one `shippingRates` object is returned. The `shippingRates`object contains the following attributes: minOrderSubtotal: maxOrderSubtotal shippingCost shippingCostCurrency shippingPriority estimatedDeliveryDays specialOfferExpiryDate

Objects for GetShippingDetailsExtended API

ShippingRates

Name	Type	Description	Mandatory
`estimatedDeliveryDays`	String	The estimated number of days required for the selected shipping service to deliver to the selected destination country. This parameter displays the widest range for the aggregated shipping methods available for the submitted values on the pre-checkout page. Example: 1-3 days. Two shipping methods are available for the submitted values, one ranging between 1-3 delivery days and the other 4-5 delivery days. Thus, the estimated output range is 1-3 days. Note: This parameter does NOT include the additional days configured in the Global‑e system for fulfilment.
`maxOrderSubtotal`	Decimal	Maximum order/product price for a price range (includes 4 decimals) Example: 15.000
`minOrderSubtotal`	Decimal	Minimum order/product price for a price range (includes 4 decimals) Example: 100.0000
`shippingCostCurrency`	String	The merchant's default currency for the destination (3 letters ISO code) Example: EUR, USD, ILS
`shippingCost`	Decimal	The shipping costs for the order/product price range (includes 4 decimals) Example: 5.0000
`shippingPriority`	String	The type of shipping service Shipping types: standard, express, tracked, and more. Example: Standard, Express Courier (Air)
`specialOfferExpiryDate`	String	The expiration date and time for the special offer `DATE/TIME` Displayed when the returned shipping object is linked to an active marketing campaign configured in the Global‑e system. Date/time format: `yyyy-mm-ddThh:mm:ss` Example: `2022-11-30T00:00:00` `NULL` Displayed for campaigns/ rates without expiration dates and times.

Examples

Request

Example of a request to return all services to all countries with a localized name in Spanish:

{
    "Amount": "100",
    "CurrencyCode": "USD",
    "ProductCodes": null,
    "CultureCode": "es"
}

Response

This response contains all the available rates (by flat rates shipping campaign).

{
    "destinationCountry": "FO",
    "status": "active",
    "shippingRates": [{
            "shippingMethodLocalizedName": "Envío express",
            "shippingMethodName": "Express Courier (Air)",
            "rangeMinValue": 0.0000,
            "rangeMaxValue": 10000000000.0000,
            "shippingCost": 35.0000,
            "shippingCostCurrency": "USD",
            "estimatedDeliveryDays ": "3-10",
            "specialOfferExpiryDate ": null
        }
    ]
}, {
    "destinationCountry": "FR",
    "status": "active",
    "shippingRates": [{
            "shippingMethodLocalizedName": "Envío estándar",
            "shippingMethodName": "Standard Courier",
            "rangeMinValue": 40.0000,
            "rangeMaxValue": 440.0000,
            "shippingCost": 0.0000,
            "shippingCostCurrency": "EUR",
            "estimatedDeliveryDays ": "2-10",
            "specialOfferExpiryDate ": null
        }, {
            "shippingMethodLocalizedName": "Envío express",
            "shippingMethodName": "Express Courier (Air)",
            "rangeMinValue": 40.0000,
            "rangeMaxValue": 440.0000,
            "shippingCost": 15.0000,
            "shippingCostCurrency": "EUR",
            "estimatedDeliveryDays ": "1-2",
            "specialOfferExpiryDate ": null
        }, {
            "shippingMethodLocalizedName": "Envío express",
            "shippingMethodName": "Express Courier (Air)",
            "rangeMinValue": 440.0000,
            "rangeMaxValue": 999999999.0000,
            "shippingCost": 0.0000,
            "shippingCostCurrency": "EUR",
            "estimatedDeliveryDays ": "1-2",
            "specialOfferExpiryDate ": null
        }, {
            "shippingMethodLocalizedName": "Envío estándar",
            "shippingMethodName": "Standard Courier",
            "rangeMinValue": 440.0000,
            "rangeMaxValue": 999999999.0000,
            "shippingCost": 0.0000,
            "shippingCostCurrency": "EUR",
            "estimatedDeliveryDays ": "2-10",
            "specialOfferExpiryDate ": null
        }
    ]
}, {
    "destinationCountry": "GB",
    "status": "active",
    "shippingRates": [{
            "shippingMethodLocalizedName": "Envío express",
            "shippingMethodName": "Express Courier (Air)",
            "rangeMinValue": 0.0000,
            "rangeMaxValue": 10000000000.0000,
            "shippingCost": 10.0000,
            "shippingCostCurrency": "USD",
            "estimatedDeliveryDays ": "1-1",
            "specialOfferExpiryDate ": null
        }, {
            "shippingMethodLocalizedName": "Envío estándar",
            "shippingMethodName": "Standard Courier",
            "rangeMinValue": 0.0000,
            "rangeMaxValue": 10000000000.0000,
            "shippingCost": 10.0000,
            "shippingCostCurrency": "USD",
            "estimatedDeliveryDays ": "2-2",
            "specialOfferExpiryDate ": null
        }
    ]
},

Tracking Events API

Prerequisites

The request can include a list of global-e order IDs, a list of tracking events, or both, but all the same type: Inbound or Outbound. Each request can report on either inbound orders or outbound, but not both. For requesting inbound and outbound tracking events, two different requests should be issued.

GetTrackingEvents (Merchant to Global-e)

The Get Tracking Events API lets you receive status events on the delivery status of an order. Reporting of tracking events allows both our customers and 3^rd parties to stay informed about the exact location and status of returned items throughout the entire external return journey.

With that, having tracking events for return shipments allows to trigger refunds automatically upon confirmation of returned item receipt (or any other tracking event).

The API accepts one or more order ID numbers, up to 100, on a single call, a list of either orders moved to forward shipments, after checkout completion (outbound), or returns (inbound) and returns their status.

Method/URL:

POST https://{globale_api_domain}/Shipment/GetTrackingEvents

Parameters

Request

Parameter Name	Type	Description	Mandatory
`EventSinceInUTC`	DateTime	Date and time for the earliest time of the order shipment status, UTC, in RFC 2822 format (for example, Fri, 8 Aug 2014 17:13:07 +0000).	No
`OrderIds`	List of Strings	List of Global‑e Order IDs. Up to 100 in each request. Note: each `OrderId`, string, has prefix `GE` followed by numbers, in the format `GE1234`. Max length:100 chars.	One of either `OrderIds` or `TrackingNumbers` are mandatory.
`TrackingNumbers`	List of Strings	List of Global‑e tracking numbers. Up to 100 in each request, with prefix `GE` followed by numbers in the format `GE1234`.	Conditional
`Type`	String	The shipment direction. One of the following: inbound outbound	Yes

Response

Parameter Name	Type	Description	Mandatory
`FailedTrackingNumbers`	List of `FailedTrackingNumbers`	List of objects containing detailed error information. The object includes: `Code` `Description` `Error` `OrderID` `Success`
`SuccessfulTrackingNumbers`	Object `SuccessfulTrackingNumbers`	The events for each `OrderId` are listed in the response. The SuccessfulTrackingNumbers object includes: `GlobaleOrderID` `GlobaleParcelCode` `GlobaleRMANumber (for returns)` `IsTrackingNumberActive` `MerchantOrderID` `MerchantRMANumber (for returns)` `ShipperName` `TrackingEvents` Object. Tracking details for each Global-e order ID in the request, in ascending tracing event time: `GlobaleEventCode` `GlobaleEventDescription` `Location` – Object of `FullAddress` `ShipperEventCode` `ShipperEventDescription` `TrackingEventDateTimeInUTC` `TrackingEventStatus`: One of the following values: DispatchedToCustomer DeliveryAttempt Delivered ReturnedByShipper `TrackingNumber` `TrackingURL` One of the following values: inbound or outbound

FailedTrackingNumbers

Parameter Name	Type	Description
`ErrorInfo`	Object `ErrorInfo`	ErrorInfo object with the error code and error details
`OrderID`	String	Unique order identifier
`Success`	Boolean	Indicates success or failure. True - If the API call is successful. False - If the API call failed.
`TrackingNumber`	String	The Global-e tracking number.

Parameter Name	Type	Description
`Code`	String	The error code
`error`	String	The error message
`Description`	String	The error description

SuccessfulTrackingNumbers

Parameter Name	Type	Description
`GlobaleOrderID`	String	The Global-e order ID for the parcel.
`GlobaleParcelCode`	String	The parcel code used by Global-e.
`GlobaleRMANumber`	String	The Global‑e RMA nnumber.
`IsTrackingNumberActive`	Boolean	Identifies if the tracking number is in use.
`MerchantOrderID`	String	The order ID used by the merchant for the order.
`MerchantRMANumber`	String	The return merchandise authorization number used by the merchant for the parcel.
`ShipperName`	String	The shipping method name.
`TrackingEvents`	Object `TrackingEvents`	Information about order and tracking events.
`TrackingNumber`	String	Global‑e tracking number, with prefix `GE` followed by numbers in the format `GE1234`.
`TrackingURL`	String	Full tracking URL used for this parcel.
`Type`	String	Type of shipment. One of the following values: inbound or outbound

Parameter Name	Type	Description	Mandatory
`TrackingNumber`	String	The tracking number as the shipper has specified

Global-e Tracking Events

The following table lists all the tracking events reported by Global-e:

GlobaleEventCode	GlobaleEventDescription
1	The parcel has been created but is waiting to be manifested (i.e. despatched)
2	The parcel has been manifested (i.e.. despatched)
3	The carrier has yet to receive the parcel into their network
4	The carrier has acknowledged receipt of the parcel into their network
5	The carrier has acknowledged receipt of the parcel into their network but did not receive the required electronic manifest (pre advice file)
6	A collection request has been acknowledged by the carrier
7	The carrier has successfully collected a parcel from a customer
8	The carrier has failed to collect a parcel from a customer
9	The parcel has been misrouted by the carrier due to incorrect routing on the label
10	The parcel has been misrouted by the carrier due to incorrect routing on the label
11	The parcel has been advised as lost within the carriers network
12	The parcel has been delayed due to factors beyond the carriers control (i.e. inclement weather)
13	The parcel is with Customs (NR: This does not necessarily mean that the parcel has been refused entry into the destination country)
14	The parcel has been damaged
15	The parcel is in transit (NB: This could either be en route to a country hubs delivery depot)
16	The parcel has been Left at the local post office for collection
17	The parcel is with a 3rd party sub-contractor and a tracking event has occurred (refer to "Confirmation' field for further information if provided
18	The parcel has left the delivery depot for the recipients address
19	The parcel has been received by a sub-contractor 3rd party
20	The carrier has a query concerning the recipients address (i.e. Unable to locate,. incorrect post code etc.)
21	The carrier has left a calling card for the customer as they were unable to deliver the parcel
22	The carrier has delivered part of the consignment advised (e.g. Parcel 1 parcel of a 2 parcel consignment has been delivered)
23	The parcel is available to collect from the carriers premises
24	The parcel is being held at the delivery depot
25	The recipient no longer resides at the delivery address
26	The recipient refused to take delivery of the parcel
27	The parcel is to be returned to the sender
28	The carrier was unable to deliver the parcel (No reason specified)
29	The parcel has been successfully delivered
30	The carrier has provided some information concerning the parcel
31	An event has occurred after the parcel has been delivered / lost or RTS (i.e._ acknowledgement of a claim)
32	Special delivery instructions to app.?
33	The delivery / collection has requested to be cancelled
34	The carrier has received an electronic pre advice (manifest) for this parcel
35	The parcel has been at a bstatus that does not set an actual or default end date and as such has been 'closed" after a certain period of time dependent on the environment it belongs to
36	The parcel was miss sorted by the carrier and sent to the incorrect -deliver? dept.
37	The recipient has arranged a delivery with the carrier
38	The carrier attempted to deliver the parcel but was unable to access the recipients address to deliver or leave a inning card (i.e. Closed office building, gate-d development etc)
39	The payment for cash on delivery could not be collected
40	The recipient's identification failed
41	The payment could not be processed due to an invalid method of payment by recipient.
42	The payment for cash on delivery of parcel has been collected by the carrier
43	The parcel has been cleared for delivery
44	The parcel has been re boxed / re packed
45	The parcel has been requested to be disposed
46	The declared weight of the parcel does not match the actual weight of the parcel.
47	The parcel has been held by destination Customs
48	The parcel has been held by origin Customs
49	The parcel has been delivered to a neighbour's address
50	The parcel has been delivered to a safe place suggested by the recipient
51	The customer has collected the parcel from the store
52	The parcel is received at store and is ready for collection by recipient_
53	The parcel is ready for collection at the store and it has not been collected after a period of time
54	The parcel has been delivered to a locker or collection point and is ready to be collected by the recipient.
55	The parcel has been delivered to the recipient's preferred point instead of collecting from depot or re-delivery or return
56	The package has been held by the carrier whilst collecting recipient details for clearance
57	The parcel has been re-labelled
58	The parcel attributes lie outside of service capability, i.e. weight/size/remote area issues
59	An SMS has been transmitted to the recipient to inform that the parcel is out for deliver). today
60	An email has been transmitted to the recipient to inform that the parcel is out for delivery today
61	The carrier attempted delivering the parcel but could not deliver
62	The package/s arrived to the destination country
63	A choice that the customer has made for delivery to a safe place (the delivery not happened yet)

Error Codes

Code	Message
E01	The shipment ({0}) is not trackable with this shipper
E02	The order ({0}) is not trackable with this shipper
E03	The provided tracking number ({0}) was not found
E04	The provided order ID ({0}) was not found
E05	The order ({0}) is not associated to the merchant
E06	The tracking number ({0}) is not associated to the merchant
E07	The order ({0}) doesn't have a tracking number
E08	The tracking event type parameter is invalid
E10	The number of input values (Tracking Number and Order IDs) exceeded the ({0}) limit
E11	At least one Order ID or Tracking Number should be specified

Examples

Request

Request for only Global-e orders:

curl --location 'https://[globale domain]/Shipment/GetTrackingEvents' \
 --header 'MerchantGUID: D2ED2A7F-F6ED-4CCB-B611-B44AC8D02250' \ 
{
  "EventSinceInUTC": "2025-04-01T20:08:05Z",
  "Type": "outbound",
  "OrderIds": [
    "GE381652418TS"
],
    "TrackingNumbers":[
]}

Response

{
    "Data": {
        "SuccessfulTrackingNumbers": [
            {
                "GlobaleOrderID": "GE381652418US",
                "MerchantOrderID": "#22165241",
                "GlobaleParcelCode": "null",
                "GlobaleRMANumber": "2832849023948",
                "MerchantRMANumber": "832849932893",
                "IsTrackingNumberActive": true,
                "TrackingNumber": "GE381652418TS2864637A0",
                "Type": "outbound",
                "TrackingUrl": "https://mailingtechnology.com/tracking/?tn=GE381652418TS2864637A0",
                "ShipperName": "Spring XBS Packet Registered-GlobalE",
                "TrackingEvents": [
                    {
                        "ShipperEventDescription": "The parcel has been created but is waiting to be manifested (i.e. despatched)",
                        "TrackingEventDateTimeInUTC": "2024-03-24T09:19:08",
                        "GlobaleEventCode": "1",
                        "GlobaleEventDescription": "The parcel has been created but is waiting to be manifested (i.e. despatched)",
                        "ShipperEventCode": "0",
                        "TrackingEventStatus": [],
                        "Location": {
                            "FullAddress": "BALTIMORE AIRPORT,MD-USA"
                        }
                    }
                ]
            },
            {
                "GlobaleOrderID": "GE8770052418US",
                "MerchantOrderID": "#23816524",
                "GlobaleParcelCode": "null",
                "GlobaleRMANumber": "0239283284948",
                "MerchantRMANumber": "8884994993293",
                "IsTrackingNumberActive": true,
                "TrackingNumber": "GE381652418TS2864637A0",
                "Type": "outbound",
                "TrackingUrl": "https://mailingtechnology.com/tracking/?tn=GE381652418TS2864637A0",
                "ShipperName": "Spring XBS Packet Registered-GlobalE",
                "TrackingEvents": [
                    {
                        "ShipperEventDescription": "The parcel has been created but is waiting to be manifested (i.e. despatched)",
                        "TrackingEventDateTimeInUTC": "2024-03-24T09:19:16",
                        "GlobaleEventCode": "1",
                        "GlobaleEventDescription": "The parcel has been created but is waiting to be manifested (i.e. despatched)",
                        "ShipperEventCode": "0",
                        "TrackingEventStatus": [],
                        "Location": {
                            "FullAddress": "BALTIMORE AIRPORT,MD-USA"
                        }
                    }
                ]
            }
        ],
        "FailedTrackingNumbers": [
           {
            "OrderId": "ABC123",
            "TrackingNumber": "123",
            "ErrorInfo": {
               "Code": "E06",
               "Error": "The tracking number (123) is not associated with the merchant",
               "Description": null
            },
         "Success": false
         }
      ]
    },
    "Errors": null
}

Void Parcel

Introduction

The Void Parcel API lets you take out a declared parcel if you do not intend to send it or if it needs to be updated due to changed shipment requirements.

Note: At least one order ID should be provided in the request, Global-e OrderId or the merchant's MerchantOrderId.

Integration Overview

Method/URL

POST https://{globale_api_domain}/Parcel/VoidParcel

PARAMETERS:

string OrderId (mandatory) - Order unique identifier
string ParcelCode (mandatory) - Code used to identify the ParcelCode to void.
string MerchantOrderId - The merchant's order unique identifier.

Example

Request:

{
  "OrderId": "#12354", "ParcelCode": "454234", "MerchantOrderId": "#1138"
}

Response:

{
  "IsSuccess":true, "Errors":[]
}

Error Handling

Error Code	Error Text	Additional Information
C100	The parcel cannot be voided due to the status of the parcel. For a Global‑e operated hub, only the following statuses can be voided: Failed Transfer To Shipping Shipped By Merchant	This is the error in case the hub is operated by Global-e and the parcel has the wrong status.
C101	The parcel cannot be voided due to the status of the parcel. For merchant-operated hubs, only the following statuses can be voided: Failed Transfer To Shipping Shipped By Merchant Received In Hub	This is the error in case the hub is operated by the Merchant and the parcel has the wrong status.
C102 (Log)	The parcel was voided, but the shipper's API to cancel the shipment failed. The following information is available from the shipper. Error code: `<shipper error code>` Error text: `<error text>`	The API success (`IsSuccess=True`). Add it to the log and to the relevant field in the response
C103	Internal unknown failure	-
C104	The parcel code was not found, or the parcel was already voided	-

Documentation Portal

Shipping Methods

GetShippingDetails API Structure

GetShippingDetailsExtended

Parameters

Objects for GetShippingDetailsExtended API

ShippingRates

Examples

Tracking Events API

Prerequisites

GetTrackingEvents (Merchant to Global-e)

Parameters

FailedTrackingNumbers

ErrorInfo

SuccessfulTrackingNumbers

TrackingEvents

Global-e Tracking Events

Error Codes

Examples

Void Parcel

Introduction

Integration Overview

Example

Error Handling

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