Shipping Options and Flows
Global-e supports a variety of shipping models, enabling merchants to select the option that best aligns with their business needs and operational strategies.
Global‑e hub Model
Merchant hub Model
Hybrid Model
Work your own logistics
Shipping to the Global‑e Hub
Global‑e Hub - Information Flow
Global‑e Hub Operations Flow -- taken from Slide Parcel Flow Operations
This section details the flow of a parcel in the event of a consolidated shipment and how the Global-e operator implements the process once the package arrives at the global-e hub.
The parcel arrives with its domestic label (applied by the merchant) at the Global-e warehouse (hub).
Status in the Admin:
The operator inspects the parcel for damage. If the parcel is damaged, the operator contacts the merchant. The package is either returned to the merchant or Glocal-e repacks and relabels it. (show me)
The Global‑e operator uses the Global‑e Admin to change the status to:
The operator uses the Global-e Admin to process the shipping labels and documents:
Scans the domestic label and prints it onto the dedicated carrier label , and affixes the carrier label to the box (or boxes).
If the order contains a single parcel, the operator prints the shipping documents (Airway bill and custom documents, if required) and applies them to the box.
If the order contains multiple parcels but not all orders have arrived?, Global‑e holds the order until all the parcels have arrived and then prints the shipping documents and applies them to the boxes.
The operator changes the status to:
The operator places the parcels on the carrier's pallet
The operator changes the status to.
End of day: Review the manifest? manifest and carrier manifest? Not performed by the operator?
The operator changes the status to:
The carrier collects the packages on the same day that the the order arrived at the Global‑e warehouse.
... changes the status to: ??? WHo cahnges the status?
The carrier delivers the order to the buyer.
.... the status to: Who changes/notifies or the status?
Also see:
Shipping labels
Shipping Documents
Statuses
End of day?
Issues/use cases
Shipping via the Merchant Hub
Basic Flow Merchant Hub
The merchant can perform the entire shipping procedure from the merchant's warehouse and use the Global-e services.
If using Express shipping and Europe Road, the merchant can perform the entire process from the Merchant warehouse. Orders shipped with other shipping options can be routed to Global‑e Hub.
The Global‑e Label is optional
The End of day Manifest is optional
The merchant can send split parcels but this requires implementing the manifest.
Faster shipping to the end customer for Express
This step requires using two fulfilment systems ???? (unless the Global-e API is integrated)