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Global‑e provides online merchants with a complete end-to-end localization solution, enabling users from more than 200 countries to view prices in their local currency, pre-pay taxes and duties, select from a multitude of shipping options, and checkout using their preferred payment method. For the merchant, Global‑e transforms all cross-border transactions into risk-free domestic ones, thereby enabling the merchant to serve its global clientele using its existing domestic Translation: fulfilment capabilities and business processes. Global‑e provides its solutions in a “white-label” form, through the merchant’s existing customer-facing storefront.

The solution is based on a lightweight code snippet that is placed on the merchant’s webstore. This script identifies international customers (based on their IP address) and Translation: localises the webstore on the fly with Global-e’s offerings, e.g. over 60 supported currencies for browsing and checkout, an auto-generated themed country and currency switcher, a themed and customizable “welcome popup,” and more.

For countries selected by the merchant to be operated via Global‑e’s scalable cloud-based solution, the Global-e Module overwrites the pricing displayed throughout the webstore according to a set of rules mandated by Global‑e’s services and merchant-specific configurations, including currency exchange rates, country coefficients and, for EU-based merchants, also VAT handling (including EU distance selling compliance and handling of products having reduced/zero local VAT).

This document describes the technical outline of the solution and highlights the steps needed to integrate the Global-e Module into an existing webstore.

Note: In this documentation, the names "Bespoke", "Global-e Module", and "GEM" are used interchangeably.

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