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Documentation Portal

Configuring Your Welcome Popup Page

From here you can view, modify, and manage elements related to your Welcome popup screen. This page includes a text editor containing some default template text to display as your site’s popup message. It also includes a Preview panel located to the right of the text editor.

To configure your Welcome popup screen

  1. Follow steps 1 and 2 in Accessing the Customization Page.

  2. Modify the following elements:

    • Default language setting menu located above the Preview panel.

      The English language version of the Welcome pop-up is viewed by site visitors from countries that do not have a localized (translated) version of the pop-up.

    • Automatic text (optional) to be used in your welcome popup message:

      • {Country} parameter: Informs shoppers that the goods can be delivered to their country.

      • {Shipping message} parameter: informs shoppers about the lowest cart range required to qualify for free shipping to their country.

      • {Duties payment message} parameter: informs shoppers about the duties payment option required for their country during checkout.

        Note

        When a customer visits your store, Global-e detects their location and automatically inserts the country name, and displays the relevant messages regarding shipping and duties & taxes.

    • Design settings (show/hide your logo).

    • Preview options:

      • Free shipping:

        • Available - Minimum order required for free shipping. Default message: Enjoy free shipping for all orders above $x

        • Unavailable - Free shipping not available. Default message: Enjoy our great international shipping rates

        • To all - Free shipping on all orders. Default message: Free shipping to (your country) on all orders

      • Duties at checkout:

        • Payable - Duties are displayed separately at checkout with the option to prepay. Default message: Duties & Taxes calculated at checkout - choose to pay now or later

        • Hidden - Duties are incorporated in the product price. Default message: All Duties & Taxes are already included - no hidden fees

        • Partial - Duties are incorporated in the product price, with taxes displayed separately at the checkout with the option to prepay. Default message: All duties are already included. Taxes calculated at checkout

    • Button message and formatting.

    • Normal and hover mode text, body, and border color settings.

      Note

      You can reset your settings to their default configurations by clicking Reset to default at the bottom of the page.