End-to-End Order Flow Interfaces
A general illustration of an order flow with Shopify to OMS to WMS and Global-e in the picture.
Outbound
Order creation: created in Shopify with initial payment status 'PENDING’ and order tag ‘Globale::Pending’.
Fraud check: upon successful fraud check (asynchronous process), the payment status goes to ‘PAID’ and the order tag is replaced with ‘Globale::Approved’.
Export to OMS/WMS qualified orders: with ‘PAID’ status or tagged with Globale::Approved.
Pick and pack: used by the warehouse to identify orders via the Shopify order name/number and sku/upc.
Label generation: Global-e interface provides a final mile carrier label and a tracking number.
End-of-day manifest: signals to Global-e that the order is ready to be dispatched and generates an end-of-day document.
Fulfilment update to Shopify: in most scenarios, this event or the tracking number itself is provided by Globale. It is also expected for Shopify to send the shipment confirmation email when its fulfilment is created.