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Documentation Portal

Installation

merchant_app_installation_flow.png
Prerequisites

The Global-e Wix application requires:

  • A Wix store account.

  • A Global-e Merchant account.

  • A Global-e Merchant ID and a Merchant GUID (provided to you by Global-e).

  • An administrator account for the Platform’s back-office of the store.

Store Access

If you need assistance from Global-e with your store, you must provide your CSM with store access by adding them to the Global-e Team in Wix.

  1. Navigate to Settings > Team Management.

    wix_team_management_.png
  2. Click Invite Teammates.

    The Invite Teammates page opens.

    wix_send_invite.png
  3. Input your CSM's email address.

  4. Click Send Invite.

Back-Office Installation
  1. Click the relevant installation link:

    A message opens asking you to install the application on your site.

    install_wix_app_message.png
  2. Click Install App.

  3. Select the store where you wish to install the application.

    wix_select_site.png

    A message opens asking you to approve the application permissions.

    wix_application_permissions.png
  4. Click Agree & Add.

    You are automatically redirected to the editor section of your site.

Editor Installation
  1. Navigate to Custom Apps > Installed Apps.

    custom_apps.png
  2. Select Global-e App Production and click Install App.

  3. At the top-right click the + sign.

  4. Select App Widget

  5. Select the Country Switcher widget and drag it to the section where you want it to be located (this is usually the header).

  6. Click Publish to save the changes.

    wix_publish_changes.png

App Configuration

Add your merchant ID and GUID to your account settings to complete the installation.

wix_account_settings.png
To Uninstall the App

Follow the steps below to uninstall the Global-e app from your website.

  1. Navigate to Apps > Manage Apps.

    wix_manage_apps.png
  2. Go to Global-E App INT and click on the three dots.

    wix_delete_app.png
  3. Click Delete.

    A message pops up confirming your request to delete the app.

    wix_delete_app_confirmation.png
  4. Click Go to Editor.

    A second confirmation message opens asking for your reason for installing the app.

    wix_uninstall_feedback_request.png
  5. Complete the mandatory fields and click Delete App.

  6. Publish to save the changes.