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Prerequisites

Important

For optimal use of the Email Management tool, a basic understanding of HTML and familiarity with HTML structure and CSS styling concepts are required.

To use the Email Management tool:

  • Verify the Email Management feature is enabled.

  • Verify you have one of the following roles in the Merchant Portal for configuring emails:

    • Global Merchant Admin with the default Merchant Admin username and password

    • Merchant Emails Operator with the default Merchant Email Operator username and password.

    Contact your Success Manager if you cannot access the Merchant Portal or do not have permission.

  • Manage your HTML content:

    • The Merchant owns the HTML for creating email.

    • Translation of the texts to other languages is handled by the Merchant.

  • Familiarity with the Mustache Templating Specification and Language is required.

    For more information, see https://mustache.github.io/mustache.5.html.