Skip to main content

Documentation Portal

Replacement Order Delivered to Store

This email notifies the customer that their replacement order has arrived at the store and awaits pickup.

The email is triggered when the replacement order status has changed to “Delivered to Store”.

Attachments

The following attachments are added to the email:

  1. VAT invoice – for EU internal orders (both merchant and customer are inside the EU)

  2. Commercial invoice – when enabled, for emails outside the EU.

    Note: Disabled by default.

The Email Title

Your replacement order is ready for collection.

The Email Content
replacement_order_delivered_to_store.png