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The Basics

Supported Countries

A

Albania

Algeria

American Samoa (Not for US)

Andorra

Angola

Anguilla

Antigua and Barbuda

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

B

Bahamas

Bahrain

Bangladesh

Barbados

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Brazil

British Virgin Islands

Brunei Darussalam

Bulgaria

Burkina Faso

C

Cambodia

Cameroon

Canada

Cape Verde

Cayman Islands

Chad

Chile

China

Cocos (Keeling) Islands

Colombia

Comoros

Congo

Cook Islands

Costa Rica

Cote D'Ivoire (Ivory Coast)

Croatia

Curacao

Cyprus

Czech Republic

D

Denmark

Djibouti

Dominica

Dominican Republic

E

East Timor

Ecuador

Egypt

El Salvador

Equatorial Guinea

Estonia

Ethiopia

F

Falkland Islands

Faroe Islands

Fiji

Finland

France

French Guiana

French Polynesia

G

Gabon

Gambia

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guam (Not for US)

Guatemala

Guernsey

Guinea

Guinea-Bissau

Guyana

H

Haiti

Honduras

Hong Kong

Hungary

I

Iceland

India

Indonesia

Ireland (Republic of)

Isle of Man

Israel

Italy

J

Jamaica

Japan

Jersey

Jordan

K

Kazakhstan

Kenya

Kiribati

Korea (South)

Kuwait

Kyrgyzstan

L

Laos

Latvia

Lebanon

Lesotho

Liberia

Liechtenstein

Lithuania

Luxembourg

M

Macau

Madagascar

Malawi

Malaysia

Maldives

Malta

Marshall Islands (Not for US)

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Moldova

Monaco

Mongolia

Montenegro

Montserrat

Morocco

Mozambique

N

Namibia

Nauru

Nepal

Netherlands

New Caledonia

New Zealand

Nicaragua

Nigeria

Niue

North Macedonia

Northern Mariana Islands (Not for US)

Norway

O

Oman

P

Pakistan

Palau (Not for US)

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Puerto Rico (Not for US)

Q

Qatar

R

Reunion

Romania

Rwanda

S

Saint Kitts and Nevis

Saint Lucia

Saint Vincent & the Grenadines

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Sierra Leone

Singapore

Sint Maarten

Slovak Republic

Slovenia

Solomon Islands

South Africa

Spain

Sri Lanka

St Barthelemy

St Martin

St. Helena

Sudan

Suriname

Swaziland

Sweden

Switzerland

T

Taiwan

Tanzania

Thailand

Togo

Tonga

Trinidad and Tobago

Tunisia

Turkey

Turkmenistan

Turks and Caicos Islands

Tuvalu

U

Uganda

United Arab Emirates

United Kingdom

United States

Uruguay

Uzbekistan

V

Vanuatu

Vatican City State (Holy See)

Venezuela

Vietnam

Virgin Islands (U.S.) (Not for US)

W

Wallis and Futuna Islands

Z

Zambia

Zimbabwe

Supported Currencies

Global‑e supports the following currencies:

CurrencyCode

CurrencyName

AED

UAE Dirham

AFN

Afghan Afghani

ALL

Lek

AMD

Armenian Dram

ANG

Netherlands Antillean Guilder

AOA

Kwanza

ARS

Argentine Peso

AUD

Australian Dollar

AWG

Aruban Florin

AZN

Azerbaijanian Manat

BAM

Convertible Mark

BBD

Barbados Dollar

BDT

BangladeshTaka

BGN

Bulgarian Lev

BIF

Burundi Franc

BND r

Brunei Dolla

BOB

Boliviano

BRL

Brazilian Real

BSD

Bahamian Dollar

BWP

Pula

BZD

Belize Dollar

CAD

Canadian Dollar

CDF

Congolese Franc

CHF

Swiss Franc

CLP

Chilean Peso

CNY

Yuan Renminbi

COP

Colombian Peso

CRC

Costa Rican Colon

CVE

Cabo Verde Escudo

CZK

Czech Koruna

DJF

Djibouti Franc

DKK

Danish Krone

DOP

Dominican Peso

DZD

Algerian Dinar

EGP

Egyptian Pound

ETB

Ethiopian Birr

EUR

Euro

FJD

Fiji Dollar

FKP

Falkland Islands Pound

GBP

Pound Sterling

GEL

Lari

GMD

Dalasi

GNF

Guinea Franc

GTQ

Quetzal

GYD

Guyana Dollar

HKD

Hong Kong Dollar

HNL

Lempira

HTG

Gourde

HUF

Forint

IDR

Rupiah

ILS

Israeli Shekel

INR

Indian Rupee

ISK

Iceland Krona

JMD

Jamaican Dollar

JPY

Yen

KES

Kenyan Shilling

KGS

Som

KHR

Riel

KMF

Comoro Franc

KRW

Won

KYD

Cayman Islands Dollar

KZT

Tenge

LAK

Kip

LBP

Lebanese Pound

LKR

Sri Lanka Rupee

LRD

Liberian Dollar

LSL

Loti

MAD

Moroccan Dirham

MDL

Moldovan Leu

MKD

Denar

MMK

Kyat

MNT

Tugrik

MOP

Pataca

MUR

Mauritius Rupee

MVR

Rufiyaa

MWK

Kwacha

MXN

Mexican Peso

MYR

Malaysian Ringgit

MZN

Mozambique Metical

NAD

Namibia Dollar

NGN

Naira

NIO

Cordoba Oro

NOK

Norwegian Krone

NPR

Nepalese Rupee

NZD

New Zealand Dollar

PEN

Sol

PGK

Kina

PHP

Philippine Peso

PKR

Pakistan Rupee

PLN

Zloty

PYG

Guarani

QAR

Qatari riyal

RON

New Romanian Leu

RSD

Serbian Dinar

RWF

Rwanda Franc

SAR

Saudi Riyal

SBD

Solomon Islands Dollar

SCR

Seychelles Rupee

SDG

Sudanese Pound

SEK

Swedish Krona

SGD

Singapore Dollar

SHP

Saint Helena Pound

SLL

Sierra Leonean Leone

SRD

Surinam Dollar

STD

São Tomé and Príncipe dobra

SZL

Lilangeni

THB

Baht

TOP

Pa’anga

TRY

Turkish Lira

TTD

Trinidad and Tobago Dollar

TWD

New Taiwan Dollar

TZS

Tanzanian Shilling

UGX

Uganda Shilling

USD

US Dollar

UYU

Peso Uruguayo

UZS

Uzbekistan Sum

VND

Dong

VUV

Vatu

WST

Tala

XAF

CFA Franc BEAC

XCD

East Caribbean Dollar

XOF

CFA Franc BCEAO

XPF

CFP Franc

ZAR

Rand

ZMW

Zambian Kwacha

Supported Languages: Checkout Translation

The Checkout language is the same as the language of the Merchant website.

Below is the list of supported languages:

Czech

Danish

German

Greek

Spanish

French

Norwegian

Polish

Portuguese

Russian

Swedish

Thai

Japanese

Italian

Payments

Global-e 's payment processing network provides a single platform that delivers over 150 payment options with high conversion and acceptance rates across the globe.

Capabilities include:

  • Seamless integration into multiple PSPs (payment service providers) and banks.

  • Local payment methods to support CVR (conversion rates).

  • Smart PSP routing algorithm to help maximize the transaction acceptance rate in real time.

The following table lists the available payment methods in each country operated by Global-e:
Payment Methods by Country

* = Inquire your CSM for further information.

** = Not supported in Shopify Native

A

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

 

Afghanistan

 

American Express

Mastercard

PayPal

Visa

Aland Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

 

Albania

 

American Express

GooglePay

**

Mastercard

PayPal

Visa

Algeria

American Express

Mastercard

PayPal

Visa

American Samoa

American Express

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Andorra

 

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

 

Angola

 

 

American Express

Mastercard

PayPal

Visa

Anguilla

American Express

Mastercard

PayPal

Visa

Antigua and Barbuda

American Express

Mastercard

PayPal

Visa

Argentina

 

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

Armenia

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

Aruba

 

American Express

Mastercard

PayPal

Visa

Ascension Island

American Express

Mastercard

PayPal

Visa

Australia

 

Amazon Pay

**

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay in 3/4

Mastercard

PayPal

UnionPay

**

Visa

Austria

American Express

ApplePay

Bank Transfer

*

**

Diners

EPS

**

GooglePay

**

Klarna

Pay Later - Pay Now - Pay in 3/4

Mastercard

PayPal

PaypalExpress

**

Sofortuberweisung

Visa

Azerbaijan

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

B

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Bahamas

American Express

Mastercard

PayPal

Visa

Bahrain

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Bangladesh

American Express

Mastercard

PayPal

Visa

Barbados

American Express

Mastercard

PayPal

Visa

Belarus

American Express

ApplePay

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Belgium

Amazon Pay

**

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay Later

Mastercard

Mistercash

MisterCash Card

**

PayPal

Sofortuberweisung

Visa

Belize

American Express

Mastercard

PayPal

Visa

Benin

American Express

Mastercard

PayPal

Visa

Bermuda

American Express

Mastercard

PayPal

Visa

Bhutan

American Express

Mastercard

PayPal

Visa

Bolivia

American Express

Mastercard

PayPal

Visa

Bonaire, Saint Eustatius and Saba

American Express

Bank Transfer

*

**

Diners

Mastercard

Visa

Bosnia and Herzegovina

American Express

GooglePay

**

Mastercard

PayPal

Visa

Botswana

American Express

Mastercard

PayPal

Visa

Bouvet Island

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Brazil

American Express

ApplePay

Boleto

*

**

GooglePay

**

Mastercard

PayPal

PIX

*

**

Visa

British Indian Ocean Territory

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

British Virgin Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Brunei Darussalam

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Bulgaria

American Express

ApplePay

Bank Transfer

*

**

GooglePay

**

Mastercard

PayPal

Visa

Burkina Faso

American Express

Mastercard

PayPal

Visa

Burundi

American Express

Mastercard

PayPal

Visa

C

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Cambodia

American Express

JCB

Mastercard

PayPal

Visa

Cameroon

American Express

Mastercard

PayPal

Visa

Canada

American Express

ApplePay

Bank Transfer

*

**

Diners

Discover

GooglePay

**

Klarna

Pay in 3/4

Mastercard

PayPal

Visa

Cape Verde

American Express

Mastercard

PayPal

Visa

Cayman Islands

American Express

GooglePay

**

Mastercard

PayPal

Visa

Central African Republic

American Express

Mastercard

PayPal

Visa

Chad

American Express

Mastercard

PayPal

Visa

Chile

American Express

GooglePay

**

Khipu

*

**

Mastercard

PayPal

Servipag

*

**

Visa

WebPay

*

**

China

Alipay

American Express

JCB

Mastercard

PayPal

UnionPay

**

Visa

WeChat

*

Christmas Island

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Cocos (Keeling) Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Colombia

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

Comoros

American Express

Mastercard

PayPal

Visa

Congo

American Express

Mastercard

PayPal

Visa

Congo, Democratic Republic

American Express

Mastercard

PayPal

Visa

Cook Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Costa Rica

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

Cote D'Ivoire (Ivory Coast)

American Express

Mastercard

PayPal

Visa

Croatia

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Cuba

American Express

Mastercard

PayPal

Visa

Curacao

American Express

Mastercard

Visa

Cyprus

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

PaypalExpress

**

Visa

Czech Republic

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

D

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Denmark

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay Later

Mastercard

Mobile Pay

PayPal

Trustly

Danske Bank, Nordea, Jyske Bank, Lunar Bank, Sydbank, Arbejdernes Landsbank, Spar Nord Bank, Nykredit Bank, Sparekassen Danmark, Ringkjøbing Landbobank, Sparekassen Sjælland-Fyn and more

Visa

Djibouti

American Express

Mastercard

PayPal

Visa

Dominica

American Express

Mastercard

PayPal

Visa

Dominican Republic

American Express

GooglePay

**

Mastercard

PayPal

Visa

E

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

East Timor

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Ecuador

American Express

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Egypt

Fawry

**

Mastercard

PayPal

Visa

El Salvador

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Equatorial Guinea

American Express

Mastercard

PayPal

Visa

Eritrea

American Express

Mastercard

PayPal

Visa

Estonia

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

PaypalExpress

**

Visa

Ethiopia

American Express

Mastercard

PayPal

Visa

F

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Falkland Islands

American Express

Mastercard

PayPal

Visa

Faroe Islands

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Fiji

American Express

Mastercard

PayPal

Visa

Finland

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay Later - Pay in 3/ 4

Mastercard

PayPal

PaypalExpress

**

Trustly

OP, Nordea, S-Pankki, Danske Bank, Säästöpankki, POP Pankki, OmaSp, Aktia, Handelsbanken, Ålandsbanken, Revolut

Visa

Finnish E-Banking

France

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay in 3/4

Mastercard

PayPal

PaypalExpress

**

Visa

France, Metropolitan

American Express

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

French Guiana

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

French Polynesia

American Express

Mastercard

PayPal

Visa

French Southern Territories

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

G

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Gabon

American Express

Mastercard

PayPal

Visa

Gambia

American Express

Mastercard

PayPal

Visa

Georgia

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

Germany

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay Later - Pay in 3/4

Mastercard

PayPal

PaypalExpress

**

Sofortuberweisung

Visa

Ghana

American Express

Mastercard

PayPal

Visa

Gibraltar

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Greece

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay in 3/4

*

**

Mastercard

PayPal

Visa

Greenland

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Grenada

American Express

Mastercard

PayPal

Visa

Guadeloupe

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Guam

American Express

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Guatemala

American Express

Mastercard

PayPal

Visa

Guernsey

American Express

ApplePay

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Guinea

American Express

Mastercard

PayPal

Visa

Guinea-Bissau

American Express

Mastercard

PayPal

Visa

Guyana

American Express

Mastercard

PayPal

Visa

H

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Haiti

American Express

Mastercard

PayPal

Visa

Heard and McDonald Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Honduras

American Express

Mastercard

PayPal

Visa

Hong Kong

Alipay HK

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

JCB

Mastercard

PayPal

UnionPay

**

Visa

WeChat

*

Hungary

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

I

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Iceland

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

India

American Express

Diners

Mastercard

PayPal

Visa

Indonesia

American Express

Dana

GoPay

JCB

Mastercard

OVO

PayPal

UnionPay

**

Visa

Doku

**

Iran

American Express

Mastercard

PayPal

Visa

Iraq

American Express

Mastercard

PayPal

Visa

Ireland (Republic of)

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay in 3/4

*

**

Mastercard

PayPal

PaypalExpress

**

Visa

Isle of Man

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Israel

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

PaypalExpress

**

Visa

Italy

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay in 3/4

Mastercard

PayPal

Visa

J

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Jamaica

American Express

Mastercard

PayPal

Visa

Japan

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

JCB

Konbini

**

Mastercard

PayPal

UnionPay

**

Visa

Jersey

American Express

ApplePay

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Jordan

American Express

ApplePay

Bank Transfer

*

**

Mastercard

PayPal

Visa

K

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Kazakhstan

American Express

ApplePay

Bank Transfer

*

**

GooglePay

**

Mastercard

PayPal

Visa

Kenya

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Kiribati

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Korea (North)

American Express

Mastercard

PayPal

UnionPay

**

Visa

Korea (South)

American Express

ApplePay

JCB

Kakao

KCP

Mastercard

PayPal

UnionPay

**

Visa

Kuwait

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Kyrgyzstan

American Express

GooglePay

**

Mastercard

PayPal

Visa

L

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Laos

American Express

Mastercard

PayPal

Visa

Latvia

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Lebanon

American Express

Mastercard

PayPal

Visa

Lesotho

American Express

Mastercard

PayPal

Visa

Liberia

American Express

Mastercard

PayPal

Visa

Libya

American Express

Mastercard

PayPal

Visa

Liechtenstein

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

PaypalExpress

**

Visa

Lithuania

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Luxembourg

Amazon Pay

**

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

PaypalExpress

**

Visa

M

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Macau

American Express

ApplePay

Mastercard

PayPal

UnionPay

**

Visa

Madagascar

American Express

Mastercard

PayPal

Visa

Malawi

American Express

Mastercard

PayPal

Visa

Malaysia

American Express

ApplePay

Bank Transfer

*

**

GooglePay

**

GrabPay MY

JCB

Mastercard

MOLPay

PayPal

UnionPay

**

Visa

Maldives

American Express

Mastercard

PayPal

Visa

Mali

American Express

Mastercard

PayPal

Visa

Malta

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

PaypalExpress

**

Visa

Marshall Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Martinique

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Mauritania

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Mauritius

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Mayotte

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Mexico

American Express

ApplePay

Bank Transfer

*

**

GooglePay

**

Mastercard

OXXO

*

**

PayPal

SPEI

*

**

Visa

Micronesia

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Moldova

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

Monaco

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Mongolia

American Express

Mastercard

PayPal

Visa

Montenegro

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Montserrat

American Express

Mastercard

PayPal

Visa

Morocco

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Mozambique

American Express

Mastercard

PayPal

Visa

Myanmar

American Express

Mastercard

PayPal

Visa

N

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Namibia

American Express

Mastercard

PayPal

Visa

Nauru

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Nepal

American Express

Mastercard

PayPal

Visa

Netherlands

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

iDeal

ING,Rabobank,ABN Amro,SNS Bank,ASN Bank,RegioBank,Knab,bunq,Triodos Bank,Revolut,N26,Van Lanschot Kempen,Yoursafe

JCB

Klarna

Pay Later

Mastercard

PayPal

Visa

Netherlands Antilles

American Express

GooglePay

**

Mastercard

PayPal

Visa

New Caledonia

American Express

Mastercard

PayPal

Visa

New Zealand

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Nicaragua

American Express

Mastercard

PayPal

Visa

Niger

American Express

Mastercard

PayPal

Visa

Nigeria

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Niue

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Norfolk Island

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

North Macedonia

American Express

GooglePay

**

Mastercard

PayPal

Visa

Northern Mariana Islands

American Express

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Norway

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay Later - Pay in 3/4

Mastercard

PayPal

PaypalExpress

**

Vipps

Visa

O

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Oman

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

P

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Pakistan

American Express

Mastercard

PayPal

UnionPay

**

Visa

Palau

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Panama

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Papua New Guinea

American Express

Mastercard

PayPal

Visa

Paraguay

American Express

Mastercard

PayPal

Visa

Peru

American Express

ApplePay

Bank Transfer

*

**

GooglePay

**

Mastercard

PayPal

Visa

Philippines

American Express

GCash

JCB

Mastercard

PayPal

Visa

 

Pitcairn

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Poland

American Express

ApplePay

Bank Transfer

*

**

Blik

*

Diners

GooglePay

**

Mastercard

PayPal

Przelewy24

Blik,mBank,Bank Polski,Santander,ING,Bank Pekao,Alior Bank,Inteligo,Credit Agricole,Place Z citi handlowy,VeloBank (PIS),BNP Paribas (PIS),Pay with BO?,e-transfer Pocztowy24,Banki Spó?dzielcze,Volkswagen Bank,Nest bank,Pay with Plus Bank,BANK NOWY S.A.,Toyota Bank,SkyCash,Bank Millennium (PIS),P24,Manual transfer

**

Visa

Portugal

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

MB Way

Multibanco

**

PayPal

Visa

Puerto Rico

American Express

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Q

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Qatar

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

R

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Reunion

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Romania

American Express

ApplePay

Bank Transfer

*

**

GooglePay

**

Mastercard

PayPal

Visa

Russia

American Express

ApplePay

Bank Transfer

*

**

Diners

JCB

Mastercard

Visa

Rwanda

American Express

Mastercard

PayPal

Visa

S

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

S. Georgia and S. Sandwich Isls.

American Express

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Saint Kitts and Nevis

American Express

Mastercard

PayPal

Visa

Saint Lucia

American Express

Mastercard

PayPal

Visa

Saint Vincent & the Grenadines

American Express

Mastercard

PayPal

Visa

Samoa

American Express

Mastercard

PayPal

Visa

San Marino

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Sao Tome and Principe

American Express

Mastercard

PayPal

Visa

Saudi Arabia

American Express

ApplePay

Bank Transfer

*

**

Mastercard

PayPal

Visa

Senegal

American Express

Mastercard

PayPal

Visa

Serbia

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

Seychelles

American Express

Mastercard

PayPal

Visa

Sierra Leone

American Express

Mastercard

PayPal

Visa

Singapore

American Express

ApplePay

Bank Transfer

*

**

Diners

eNETS

**

GooglePay

**

GrabPay SG

JCB

Mastercard

PayPal

UnionPay

**

Visa

Sint Maarten

American Express

Mastercard

PayPal

Visa

Slovak Republic

American Express

ApplePay

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Slovenia

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Visa

Solomon Islands

American Express

Mastercard

PayPal

Visa

Somalia

American Express

Mastercard

PayPal

Visa

South Africa

American Express

ApplePay

Bank Transfer

*

**

Diners

EFT

*

**

GooglePay

**

Mastercard

PayPal

Visa

South Sudan

American Express

Mastercard

PayPal

Visa

Spain

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay in 3/4

Mastercard

PayPal

PaypalExpress

**

Trustly

CaixaBank, BBVA, Banco Santander, Banco Sabadell, ING, Ibercaja, Bankinter, Kutxabank

Visa

Sri Lanka

American Express

Mastercard

PayPal

Visa

St Barthelemy

American Express

Bank Transfer

*

**

Diners

Mastercard

Visa

St Martin

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

St. Helena

American Express

Mastercard

PayPal

Visa

St. Pierre and Miquelon

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Sudan

American Express

Mastercard

PayPal

Visa

Suriname

American Express

Mastercard

PayPal

Visa

Svalbard & Jan Mayen Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Swaziland

American Express

Mastercard

PayPal

Visa

Sweden

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Klarna

Pay Later - Pay in 3/4

Mastercard

PayPal

PaypalExpress

**

Trustly

Swedbank & Sparbankerna, Nordea, Handelsbanken, SEB, Länsförsäkringar, Skandiabanken, ICA Banken, Danske Bank, Sparbanken Syd

Visa

Switzerland

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

Mastercard

PayPal

Sofortuberweisung

Twint

Visa

Syria

American Express

Mastercard

PayPal

Visa

T

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Taiwan

American Express

ApplePay

GooglePay

**

JCB

Mastercard

PayPal

Visa

Tajikistan

American Express

Mastercard

PayPal

Visa

Tanzania

American Express

Mastercard

PayPal

Visa

Thailand

American Express

Bank Transfer

*

**

Diners

GooglePay

**

JCB

Mastercard

PayPal

UnionPay

**

Visa

Togo

American Express

Mastercard

PayPal

Visa

Tokelau

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Tonga

American Express

Mastercard

PayPal

Visa

Trinidad and Tobago

American Express

Mastercard

PayPal

Visa

Tunisia

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Turkey

American Express

Bank Transfer

*

**

Diners

Mastercard

Visa

Turkmenistan

American Express

Mastercard

PayPal

Visa

Turks and Caicos Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Tuvalu

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

U

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Uganda

American Express

Mastercard

PayPal

Visa

Ukraine

American Express

ApplePay

GooglePay

**

Mastercard

PayPal

Visa

United Arab Emirates

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

JCB

Mastercard

PayPal

Visa

United Kingdom

Amazon Pay

**

American Express

ApplePay

Bank Transfer

*

**

Diners

GooglePay

**

JCB

Klarna

Pay Later - Pay in 3/4

Mastercard

PayPal

PaypalExpress

**

Visa

United States

Amazon Pay

**

American Express

ApplePay

Bank Transfer

*

**

Diners

Discover

GooglePay

**

JCB

Klarna

Pay in 3/4

Mastercard

PayPal

PaypalExpress

**

Visa

Uruguay

American Express

Mastercard

PayPal

Visa

US Minor Outlying Islands

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Uzbekistan

American Express

Mastercard

PayPal

Visa

V

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Vanuatu

American Express

Mastercard

PayPal

Visa

Vatican City State (Holy See)

American Express

ApplePay

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

Venezuela

American Express

Mastercard

PayPal

Visa

Vietnam

American Express

GooglePay

**

JCB

Mastercard

PayPal

Visa

Virgin Islands (U.S.)

American Express

Bank Transfer

*

**

Diners

Mastercard

PayPal

Visa

W

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Wallis and Futuna Islands

American Express

Mastercard

PayPal

Visa

Western Sahara

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Y

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Yemen

American Express

Mastercard

PayPal

Visa

Z

Country Name

Payment Method Name

Extended Payment Options

Special Setup Required

Supported Platforms

Zambia

American Express

Bank Transfer

*

**

Mastercard

PayPal

Visa

Zimbabwe

American Express

Mastercard

PayPal

Visa

Testing Payment Methods

After activating your testing environment, use the following payment information to test the payment methods supported by Global-e.

In this section:

Credit cards

Card

Card Number

Expiration date

CVV

American Express

370000000000002

03/30

7373

Master Card

5212345678901234

03/30

737

Visa

4111111111111111

03/30

737

JCB

3569990010095841

03/30

737

Discover

6445644564456445

03/30

737

Diners

36006666333344

03/30

737

Alternative Payment Methods

Payment Method

Account Details

Notes

PayPal

Username: buyer-ge@test.com

Password: Paypal123

Global-e supports PayPal Express for the USA and the EU. 

Make sure to configure it separately (from the regular PayPal).

PayPal

Username: sb-jdimv27848310@personal.example.com

Password: nYy^AD:1

PayPal

Username: sb-8439ll27819298@personal.example.com

Password: jv|S8jN>

PayPal

Username: sb-aadrv27849796@personal.example.com

Password:1Ko%t.G$

This account is used now in Automation.

Amazon Pay

Username: qaglobale@gmail.com

Password: Gb^%cv@1z

 

AfterPay - Australia

Name: drafttestnet1@gmail.com

Password: Mekarer19

 

AliPay

Username: sandbox_forex1@alipay.com

PIN:  11111

 

ApplePay

Follow these instructions to install ApplePay: Apple Pay Sandbox Testing

This is only relevant for Apple devices in the Safari browser.

Trustly

  • Bank: Choose any bank from the list

  • Personal number: Enter any 10-digit number

  • One-time code: Enter the 6-digit code given in the form

  • Account: Choose any account from the list

 

Klarna

  • Visit Klarna and select a country

  • Use the account details in the "Approved" column

 

Dotpay

Open Dotpay and simulate a payment.

 

iDEAL

  • Authorized: 1121, 1151, 1152, 1153, 1154, 1155, 1156, 1157, 1158, 1159

  • Cancelled: 1162

  • Pending: 1161

  • Refused: 1160

 

Sofort (only available on STG)

  • Bank name: DemoBank

  • Account Number: Any

  • Country: DE

  • PIN: Any

  • TAN: Follow the instructions

Sofort does not have a specialized test environment. 

You are redirected to the Sofort live environment even when making a payment from the Adyen test environment.

UnionPay

  • Card Number: 8171 9999 2766 0000

  • Expiration Date: 10/30

  • CVV: 737

 

Sources for the above payment details and more can be found here: 

Asia-Pacific and Latin America

Country

Payment Method

Is Active in Adyen (Live)

Credentials

Notes

Payment Service Provider

Japan

Konbini

No

firstName: Simon

lastName: Hopper

shopperEmail: s.hopper@email.com

telephoneNumber: 1234567890

Japanese convenience stores | Adyen Docs

Korea (South)

KakaoPay

No

No special credentials.

In QR screen:

  1. Click on Click here

  2. Click the yellow Payment Expansion button

KakaoPay Drop-in integration | Adyen Docs

Korea (South)

KCP

Yes

Test is not fully supported

Korea (South)

KCP

No

Card Type: Hyundai Card

Card Number: 9490-2200-1166-9217

CVV: 824

Credit Limit: (KRW) 100,000

V3D Password: kcptest10$$

Malaysia

MOLPay

Yes

No special credentials

MOLPay online banking | Adyen Docs

Malaysia

GrabPay MY

Yes

Phone Number: +972525269107

GrabPay | Adyen Docs

Singapore

GrabPay SG

Yes

Portugal

MB Way

Yes

Email: Any

Phone Number: +351213822199

MB WAY for API only | Adyen Docs

Denmark

Mobile Pay

Yes

Phone Numbers:

  • +4538352308

  • +4522100649

MobilePay for API only | Adyen Docs

Switzerland

Twint

Yes

No special credentials

TWINT | Adyen Docs

Mexico

OXXO

No

No special credentials.

Refund Details:

Name of the bank account holder: Same as in the order

CURP: SOJH580818MVZLMY06

Name of the bank: BANCO DE MÉXICO

KEY: ANY

Security Code: Provided in the refund email from DLocal

Mexico

Mexico

CODI

No

Wait for approval before deployment to PROD

Mexico

SPEI

No

No special credentials

Brazil

Boleto

No

No special credentials

Cash payments

Brazil

Brazil

BooletoFast

No

Brazil

PIX

No

No special credentials

Brazil PIX payments

Chile

WebPay

No

No special credentials

Chile

Chile

Khipu

No

No special credentials

Chile

Servipag

No

No special credentials

Marketing Banner
Overview

The Global-e Marketing Banner is a promotional tool that you can use to convey shipping and marketing messages to customers.

The banner’s promotional message has been conveniently translated into twenty-four languages, to meet your localisation needs.

This document introduces the Global-e Marketing Banners and provides instructions on how to customise the banners using the Global‑e Merchant Portal Banner editor.

Prerequisites
  • Provide Global-e with the HTML container where the banner code should be hosted.

  • No action is required: The Country code, Culture, and Currency are sent via a cookie to the Global-e Client SDK), based on the shipping country. This is sent by default as part of the platform configuration.

Getting Started

Enable or Disable the Banner

The Banner is enabled by default.

If you wish to disable the Banner, contact your Global-e Account Manager and request to have the Banner disabled.

Access the Banner Editor

To access the Banner Editor:

In the Global-e Admin, navigate to Configuration ➔ Customization.

Accessing the Banner Editor

You will see a preview of the banner as it appears on your website as well as the customisation settings.

free_shipping_banner_enterprise.png

You can use the editor to:

  • Edit the Banner's text

  • Configure the Banner for a specific country or group of countries

  • Customise the Banner's design

Customise the Marketing Banner

There are two types of banners:

Understand the Banner's Options

This section introduces and illustrates the various shipping and Marketing Banner options.

Shipping Rates Banner

By default (if the banner is enabled), the automatic Shipping Rates banner is displayed to visitors in all countries.

You can manually configure the Marketing Banner to target any particular country or group of countries.

The following lists the shipping banner options:

  • Free Shipping Above a Set Threshold

  • Free shipping on all orders

  • No free shipping

Important

We recommend that you avoid modifying the automatic shipping-related text (Group A). To add free text, create a new group of countries, as detailed in Add a Marketing Banner.

Free Shipping Above a Set Threshold

This banner option is displayed for countries offering free shipping above a set cart price, for at least one shipping method.

The following example shows that, in the selected country (Latvia), if the cart value is above €100, the standard courier shipping is free.

Shipping is Free Over a Set Threshold.png

Example - Shipping is Free Over a Set Threshold

Default Banner Text

When configuring Free shipping above a threshold, the following default text is displayed in the banner editor:

Free shipping to {COUNTRY} on all orders above {CURRENCY}{FREE_SHIPPING_MIN_AMOUNT}

Example:

Free shipping to Latvia for all orders above €100

Free_Shipping_to_Latvia.png
Default Parameters

The default text parameters convey to shoppers the minimum order amount required in their country so that they can enjoy free shipping.

  • Country Name – the shipping country’s name

  • Currency – the chosen currency for the shipping country

  • Free Shipping Minimum Amount – the minimum cart value from which free shipping is offered

Note

When the shipping banner is enabled, the text “free shipping above a threshold” is displayed in the editor by default. While you are not able to see this banner text in the other shipping options, it is also enabled.

If “no free shipping” is configured or if “free shipping” is set for all cart prices, the relevant text is displayed, even though it is not visible in the editor.

Free shipping on all orders

This banner option is displayed for countries featuring free shipping for all orders, for at least one shipping method and for all cart price ranges.

The following example shows that, in the selected country (France), a free shipping method (collection point) is offered to customers for all cart values (all orders).

Shipping is Free for all Orders

Shipping is Free for all Orders

Default Banner Text

When configuring Free shipping on all orders, the following default text is displayed in the banner editor:

Free shipping to {Country Name} for all orders

Note

To configure a different text for this scenario, contact your Account Manager.

Example:

Free Shipping to France for all orders

Free_Shipping_to_France.png
No Free Shipping

This banner option is displayed for countries in which free shipping is not offered to customers for any shipping method.

The following example shows that, in Italy, free shipping is not offered for any shipping method or cart value

No Free Shipping in the Country

No Free Shipping in the Country

Default Banner Text

When No Free Shipping is configured, the following default text is displayed in the banner editor.

Note

To configure a different text for this scenario, contact your Account Manager.

Example:

Enjoy our great international shipping rates

Enjoy_our_great_international_rates.png

Marketing Banner with Free Text

You can add any type of Marketing text to any country or group of countries.

This text replaces the text of the shipping-related banner in the selected countries.

The following example shows a marketing message to the customer.

Example:

Summer blockbuster deals are out now!

Summer blockbuster deals are out now.png
Edit the Banner Text

To edit the banner text:

  1. In the text editor’s language drop-down, select the language to use for the banner.

    The editor displays the text in the selected language in the preview of the banner text.

  2. Edit the text as required and click Save. Alternatively, click Cancel or Reset to reset the banner to its default appearance and settings.

    Edit banner text.png

    Important

    If you edit the banner text in one of the language versions, the edits are only applied to that specific language; the text in the other language versions remains unchanged.

    • Global-e supports 24 languages. If you make changes in English to the Marketing banner, it only in English for all countries until you add text for other languages.

    • If you make changes in English to the Shipping banner, it is only applied when the banner is displayed in English. For other languages, you will see the previous text until you change it for each language,

    • To avoid having a language with inconsistent text, apply the same (translated) text edits to the remaining languages.

      You can use the parameters in your edited shipping text but remember to preserve the same format and characters as they appear in the Editor’s Text fields (uppercase and enclosed brackets).

      Example:

      Free shipping to {COUNTRY} for all orders above {CURRENCY}{FREE_SHIPPING_MIN_AMOUNT}

Configure the Language

The default banner text is in English.

To suit your localisation requirements, this text can be professionally translated into twenty-four other languages.

image19.png

To enhance customisation and create more effective country campaigns, you can edit the language of each translated banner text individually. For instance, you can customize the text to target shoppers arriving from campaign countries.

Add a Marketing Banner

Create new Marketing Banners that display customised messages to customers in different countries.

To add a Marketing Banner you need to create a new Group for the country or group of countries that you are targeting.

To add a marketing banner :

  1. In the Content area, click Create additional group of countries.

    Create additional group of countries

    The Create a new group of countries screen opens.

    Create_a_new_group_of_countries_screen.png
  2. Select the continent, country, or countries to which you wish to add to the group.

    Note

    A country can only belong to one group at a time.

    If the name of a country is disabled, it indicates that the country has already been added to an existing group.

    You can select a continent and then select one of multiple countries.

    Alternatively, you can search for each country individually.

  3. Click OK.

    The new group is created; it is listed in the Content area.

    image16.png
  4. Click image17.png (Edit Group) to edit the name of the group.

  5. Select the language associated with each country in the group.

    For example, select Spanish if the group contains Spain (and Spanish is set as the country language).

  6. Edit the banner text as required.

  7. Click Save. Alternatively, click Cancel or Reset to default. Reset to default resets the banner to its default appearance and settings.

Add or Remove Countries from a Group

To add or remove countries to or from a group:

  1. In the group you wish to modify, click list of countries.

    The Selected countries screen opens.

  2. Add or remove countries:

    • To add a country to the group, click Add a country… and select the countries you wish to add.

    • To remove countries from the group, clear the checkbox of the countries you wish to delete.

  3. Click OK.

    The countries are added or deleted.

Delete a Group

To delete a group:

  1. In the group you wish to delete, click image18.png (Delete Group).

  2. Click Save.

    The group is deleted.

Customize the Banner's Style

To customize the banner style:

  1. In the Design settings area, customize the banner design as detailed in the table below.

  2. View your changes in the Preview area.

  3. Click Save. Alternatively, click Cancel or Reset to default. Reset to default resets the banner to its default appearance and settings.

Note

Unlike text edits, if you make changes to the banner’s design and appearance, these are applied to every language and country.

The following banner customization actions are available in the banner editor:

Change the banner background color

Click the color pallet next to Background color and select a color.

Modify the banner height

In the Height field, specify the height of the banner (in pixels)

Change the font of the banner text

In the Font drop-down, select the banner text font

Change the color of the banner text

Click the color pallet next to Text color and select the color of the banner text

Note

If the container that hosts the banner includes CSS properties, the styling performed via the editor will not take effect.

Position the Marketing Banner

The Marketing Banner is inserted as the first element on your storefront. However, if this does not suit your store, Global-e can place the banner in a different location using the ID of an element.

To insert the Marketing Banner in your preferred location on your storefront, add a new DIV element with a unique ID into your chosen location and share that ID with Global-e. This gives you complete control of the location of the banner and its position.

For Example:

<div id=”GlobaleFreeShippingBannerContainer”></div>

Geo-Detection and Redirection - Liquid Storefronts

If the “Domain/Subfolder redirection” feature is enabled in the Global‑e Cross-border app, and subfolders or international-specific subdomains or top-level domains (TLDs) are configured for your store, Shopify automatically redirects the customer to their geo-detected country.

Note

Due to regulations, Shopify never auto-redirects any shoppers that are detected as being from an EU country, and shoppers remain on the domestic experience.

Email Notifications

Shopify and Third-Party Email Notifications

The Global‑e solution allows brands to retain control over their transactional emails by relying on Shopify’s email notifications or any third-party application used for that purpose.

As part of the standard Global‑e order flow, the following Shopify email notifications are triggered by the events in Shopify: 

  • Order confirmation

  • Order cancelled

  • Order refund

  • Shipping confirmation

Depending on your offering, the following notifications may also be applicable:

  • Draft order invoice

  • Gift card created

Important

If you use a third-party app to send emails rather than using the native Shopify emails, make sure to disable the Shopify notifications (otherwise two emails will be sent for each event).

If you use the notifications natively available in Shopify, make sure that this option is enabled in Shopify.

For more information, see https://help.shopify.com/en/manual/orders/notifications/order-notifications?utm_campaign=Guru+Ask&amp;amp;utm_medium=forums&amp;amp;utm_source=social#disable-a-notification  

Global‑e Email Notifications

If you are using the Global‑e Returns portal, Global‑e sends the RMA notification email including the Returns documents directly to the customer.

Global‑e and Shopify Markets

The Global‑e integration uses the Shopify Markets functionality to provide a localised experience.

  • A separate Market is created for each country.  

  • Once the first country is operated by Global‑e, the Shopify Markets option shows the following message:

    Your_markets_are_managed_by_Global-e.png
  • Each Market can have a localised subfolder. For example, /en-ca for Canada.

    Make sure that your merchant site is compatible with this structure; otherwise, modify the structure as detailed in Shopify's locale-aware URLs.

  • Shopify's Shop Pay is disabled for all markets operated by Global‑e.