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Viewing Orders

Once Global‑e creates the order on SAP Hybris, it adds an extra tab called 'Global‑e order' to the order details. The Global‑e tab contains Global‑e-specific information, such as order IDs, international processes, order tracking URLs, and currencies.

Global‑e Order Screen (Tab)

SAP_Hybris_Global-e_Order_Screen_Tab.png

Global‑e Order ID

SAP_Hybris_Global-e_Order_Screen_Tab_Global-e_Order_ID.png

To search for Global-e orders in Backoffice, use the Hybris OrderID or the Global-e OrderID starting with GE.

You can also view Global-e orders in the Customer Services Tools.