Merchant REST API

Sample Response: Multi Addresses

{
    "productsList": [{
            "CartItemId": "676106",
            "ProductCode": "676106",
            "ProductGroupCode": "CS16577",
            "Name": "N+ Warmers",
            "Description": "The <a href=\"https:\/\/www.mysite.co.uk\/brand\/... and water resistance.",
            "IsFixedPrice": true,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/item\/Warmers\/HOG",
            "Volume": 0.12,
            "Weight": 0.08,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 21
            },
            "OriginalSalePrice": 0,
            "Categories": [{
                    "CategoryCode": 161,
                    "Name": "Cycle Clothing > Warmers"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 2,
                    "Name": "Black"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 869,
                    "Name": "M"
                }
            ],
            "MetaData": {
                "Attributes": [{
                        "AttributeKey": "Name",
                        "AttributeValue": "Alex"
                    }
                ]
            },
            "OriginalListPrice": 0,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Warmer.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 38,
                "Name": "BrandName"
            },
            "SalePrice": 50,
            "ListPrice": 123,
            "ProductClassCode": "expensive_warmers"
        }, {
            "CartItemId": "678197",
            "ProductCode": "678197",
            "ProductGroupCode": "7MESH-1507",
            "Name": "Resistance Jacket",
            "Description": "With its ... your short or long sleeve.",
            "IsFixedPrice": false,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/Jacket\/JAM",
            "Volume": 1,
            "Weight": 0.115,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 150,
            "Categories": [{
                    "CategoryCode": 151,
                    "Name": "Cycle Clothing > Jacket"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 3,
                    "Name": "Blue"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 367,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 180,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Jacket-blue.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 705,
                "Name": "Mesh"
            },
            "SalePrice": 0,
            "ListPrice": 0
        }
    ],
    "discountsList": [{
            "OriginalDiscountValue": 0,
            "DiscountType": null,
            "Name": "GLOBALE20",
            "Description": null,
            "DiscountCode": "GLOBALE20",
            "ProductCartItemId": "676106",
            "CouponCode": "GLOBALE20",
            "CalculationMode": 3,
            "DiscountValue": 3.398
        }
    ],
    "userDetails": {
        "UserId": "1144404",
        "AddressDetails": [{
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe",
                "Address1": "basel 25",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": true,
                "IsBilling": false,
                "IsDefaultShipping": true,
                "IsDefaultBilling": false,
                "AddressBookId": 111
            }, {
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe",
                "Address1": "basel 25",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": false,
                "IsBilling": true,
                "IsDefaultShipping": false,
                "IsDefaultBilling": true,
                "AddressBookId": 222
            }, {
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe3",
                "Address1": "basel 253",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": true,
                "IsBilling": true,
                "IsDefaultShipping": false,
                "IsDefaultBilling": false,
                "AddressBookId": 333
            }
        ]
    },
    "allowMailsFromMerchant": true
}

ClientApplyLoyaltyVouchers

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

ClientApplyLoyaltyVouchers (Merchant.CartAction cartAction)

Validates Loyalty Vouchers and applies them to the current user’s cart if all the vouchers in the list are valid and applicable.

If at least one Loyalty Voucher in the list is invalid, Merchant.ResponseInfo.Success is set to FALSE.

If all Loyalty Vouchers are valid, the Merchant’s server should re-calculate the cart pricing and execute before returning a response, the SendCart API call with the CartToken argument value returned from the previous call to SendCart for the current user.

Use this method to validate the Loyalty Vouchers selected by the user from the list that has been provided in the loyaltyVouchersList argument of the SendCart API call for the current user’s checkout page. This method can only be executed from within the context of the current user’s client session.

SAMPLE

Body:

{"LoyaltyVouchers":["123456","123467"]}

URL:

https://www.merchant-site-domain.com/client-apply-loyalty-vouchers-url

ACCEPTS

Merchant.CartAction cartAction

RETURNS

Merchant.ResponseInfo class

GetCheckoutCartInfo

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

GetCheckoutCartInfo (string merchantCartToken, string countryCode)

DESCRIPTION

The GetCheckoutCartInfo API returns all cart contents, including customer information for logged-in customers.

This method is called from:

A Global‑e server with the cart token rendered in a cookie or in HTML DOM
The client session to calculate price totals.

Note

This API only returns products that are in stock. If stock validation for products in the basket requires special handling on the Merchant side (for example, calls to an external system), Global-e can specify an additional URL argument for this method, to indicate the cases when stock validation is specifically required.

Note

If the cart data is unavailable, the checkout will not open and an error message will appear in the browser development console. Please make every effort to minimize this occurrence.

USAGE

Totals on the basket page

Open checkout

Validate order (SendOrderToMerchant)

REQUEST (SAMPLE URL)

https://www.merchant-site-domain.com/get-checkout-cart-info-url

ACCEPTS

string merchantCartToken

This is the identifier used for the cart on the Merchant’s site.

string countryCode (optional)

2-char ISO code of the shipping country

string currencyCode (optional)

3-char currency code of the shipping country

METHOD

Client-side: GET

Server-side: GET/ POST (default GET)

SECURITY

Client-side: Session and cart token

Server-side: Cart token IP whitelist Secret GUID Authorization header

RESPONSE

CheckoutCartInfo class

SAMPLE RESPONSE BODY

{
    "productsList": [{
            "ProductCode": "9632261340000",
            "ProductGroupCode": "9632261_c340000",
            "CartItemId": "6601",
            "ParentCartItemId": "",
            "CartItemOptionId": "",
            "Name": "name of product",
            "Description": "product description",
            "Keywords": "product keywords",
            "URL ": "product page url",
            "GenericHSCode ": "",
            "OriginCountryCode": "CHN",
            "Weight": 0.0,
            "Height": 0,
            "Width": 0,
            "Length": 0,
            "Volume": 0,
            "ImageURL": "",
            "ImageHeight": 533,
            "ImageWidth": 414,
            "IsFixedPrice": "true",
            "ListPrice": null,
            "OriginalListPrice": 20.0000,
            "SalePrice": 0.0,
            "SalePriceBeforeRounding": 0.0,
            "OriginalSalePrice": 20.0000,
            "OrderedQuantity": 2,
            "DeliveryQuantity": 2,
            "IsBlockedForGlobalE": false,
            "VATRateType": "",
            "LocalVATRateType": "",
            "Brand": {
                "BrandCode": "7",
                "Name": "Brand2"
            },
            "Categories": null,
            "Attributes": [{
                    "AttributeCode": "26",
                    "Name": "26",
                    "AttributeTypeCode": "size"
                }, {
                    "AttributeCode": "Geranium Red/Cut Out",
                    "Name": "Geranium Red/Cut Out",
                    "AttributeTypeCode": "color"
                }
            ],
        }
    ],
    "shippingDetails": {
        "UserId": "",
        "UserIdNumber": "",
        "UserIdNumberType": {
            "UserIdNumberTypeCode": null,
            "Name": "Shipping"
        },
        "FirstName": "",
        "LastName": "",
        "MiddleName": "",
        "Salutation": "",
        "Phone1": "",
        "Phone2": "",
        "Fax": "",
        "Email": "",
        "Address1": "",
        "Address2": "",
        "City": "",
        "StateOrProvince": "",
        "StateCode": "",
        "Zip": "",
        "CountryCode": "",
        "CountryName": ""
    },
    "billingDetails": {
        "UserId": "",
        "UserIdNumber": "",
        "UserIdNumberType": {
            "UserIdNumberTypeCode": null,
            "Name": "Billing"
        },
        "FirstName": "",
        "LastName": "",
        "MiddleName": "",
        "Salutation": "",
        "Phone1": "",
        "Phone2": "",
        "Fax": "",
        "Email": "",
        "Address1": "",
        "Address2": "",
        "City": "",
        "StateOrProvince": "",
        "StateCode": "",
        "Zip": "",
        "CountryCode": "",
        "CountryName": ""
    },
    "discountsList": [{
            "OriginalDiscountValue": 10.0000,
            "DiscountType": "percentage",
            "Name": "discount name",
            "Description": "",
            "DiscountCode": null,
            "ProductCartItemId": 6601,
            "CouponCode": null
        }
    ]
}

Sample Response: Dynamic Prices

{
    "productsList": [{
            "CartItemId": "676106",
            "ProductCode": "676106",
            "ProductGroupCode": "CS16577",
            "Name": "+Warmers",
            "Description": "Product List Description",
            "IsFixedPrice": false,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https://www.mystore.co.uk/product/[myproduct]",
            "Volume": 0.12,
            "Weight": 0.08,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 0
            },
            "OriginalSalePrice": 29.17,
            "Categories": [{
                    "CategoryCode": 161,
                    "Name": "Cycle Clothing > Armwarmers"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 2,
                    "Name": "Black"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 869,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 35,
            "ImageURL": "https://www.mystore.co.uk/product-media/[myproductimpage.jpg]",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 38,
                "Name": "Castelli"
            },
            "SalePrice": 0,
            "ListPrice": 0,
            "ProductClassCode": "expensive_warmers"
        }, {
            "CartItemId": "678197",
            "ProductCode": "678197",
            "ProductGroupCode": "7MESH-1507",
            "Name": "Resistance Jacket",
            "Description": "With its ...... short or long sleeve.",
            "IsFixedPrice": false,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/item\/7Mesh\/Jacket\/EAM",
            "Volume": 1,
            "Weight": 0.115,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 150,
            "Categories": [{
                    "CategoryCode": 151,
                    "Name": "Cycle Clothing > Jacket Wind"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 3,
                    "Name": "Blue"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 367,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 180,
            "ImageURL": "https:\/\/dbyvw4efi.cloudfront.net\Jacket-blue.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 705,
                "Name": "7Mesh"
            },
            "SalePrice": 0,
            "ListPrice": 0
        }
    ],
    "discountsList": [{
            "OriginalDiscountValue": 3.398,
            "DiscountType": null,
            "Name": "GLOBALE20",
            "Description": null,
            "DiscountCode": "GLOBALE20",
            "ProductCartItemId": null,
            "CouponCode": "GLOBALE20",
            "CalculationMode": 1,
            "DiscountValue": 0
        }
    ],
    "billingDetails": {
        "UserId": "1144404",
        "Email": "[email protected]",
        "Salutation": "",
        "FirstName": "john",
        "LastName": "doe",
        "Address1": "basel 25",
        "Address2": "",
        "City": "petah tikva",
        "StateOrProvince": "",
        "Zip": "11223344",
        "CountryCode": "ISR",
        "CountryName": "Israel",
        "Phone1": "0000000000",
        "Phone2": ""
    },
    "shippingDetails": {
        "UserId": "1144404",
        "Email": "[email protected]",
        "Salutation": "",
        "FirstName": "john",
        "LastName": "winer",
        "Address1": "basel 25",
        "Address2": "",
        "City": "petah tikva",
        "StateOrProvince": "",
        "Zip": "11223344",
        "CountryCode": "ISR",
        "CountryName": "Israel",
        "Phone1": "0000000000",
        "Phone2": ""
    }
}

Sample Response: Fixed Prices

{
    "productsList": [{
            "CartItemId": "676106",
            "ProductCode": "676106",
            "ProductGroupCode": "CS16577",
            "Name": "N+ Warmers",
            "Description": "The Warmers .... and water resistance.",
            "IsFixedPrice": true,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/Warmers\/HOG",
            "Volume": 0.12,
            "Weight": 0.08,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 0,
            "VATRateType": {
                "VATRateTypeCode": "vat10.5",
                "Rate": 10.5
            },
            "Categories": [{
                    "CategoryCode": 161,
                    "Name": "Cycle Clothing > Warmers"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 2,
                    "Name": "Black"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 869,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 0,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Warmer.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 38,
                "Name": "BandNamei"
            },
            "SalePrice": 120,
            "ListPrice": 120,
            "ProductClassCode": "expensive_warmers"
        }, {
            "CartItemId": "678197",
            "ProductCode": "678197",
            "ProductGroupCode": "7MESH-1507",
            "Name": "Resistance Jacket",
            "Description": "With its .... your short or long sleeves.",
            "IsFixedPrice": true,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/Jacket\/JAM",
            "Volume": 1,
            "Weight": 0.115,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 0,
            "Categories": [{
                    "CategoryCode": 151,
                    "Name": "Cycle Clothing > Jacket Wind"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 3,
                    "Name": "Blue"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 367,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 0,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Jacket-blue.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 705,
                "Name": "Mesh"
            },
            "SalePrice": 180,
            "ListPrice": 150
        }
    ],
    "discountsList": [{
            "OriginalDiscountValue": 0,
            "DiscountType": null,
            "Name": "GLOBALE20",
            "Description": null,
            "DiscountCode": "GLOBALE20",
            "ProductCartItemId": null,
            "CouponCode": "GLOBALE20",
            "CalculationMode": 3,
            "DiscountValue": 50
        }
    ],
    "billingDetails": {
        "UserId": "1144404",
        "Email": "[email protected]",
        "Salutation": "",
        "FirstName": "john",
        "LastName": "doe",
        "Address1": "basel 25",
        "Address2": "",
        "City": "petah tikva",
        "StateOrProvince": "",
        "Zip": "11223344",
        "CountryCode": "ISR",
        "CountryName": "Israel",
        "Phone1": "0000000000",
        "Phone2": ""
    },
    "shippingDetails": {
        "UserId": "1144404",
        "Email": "[email protected]",
        "Salutation": "",
        "FirstName": "john",
        "LastName": "doe",
        "Address1": "basel 25",
        "Address2": "",
        "City": "petah tikva",
        "StateOrProvince": "",
        "Zip": "11223344",
        "CountryCode": "ISR",
        "CountryName": "Israel",
        "Phone1": "0000000000",
        "Phone2": ""
    }
}

Sample Response: Multi Addresses

{
    "productsList": [{
            "CartItemId": "676106",
            "ProductCode": "676106",
            "ProductGroupCode": "CS16577",
            "Name": "N+ Warmers",
            "Description": "The <a href=\"https:\/\/www.mysite.co.uk\/brand\/... and water resistance.",
            "IsFixedPrice": true,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/item\/Warmers\/HOG",
            "Volume": 0.12,
            "Weight": 0.08,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 21
            },
            "OriginalSalePrice": 0,
            "Categories": [{
                    "CategoryCode": 161,
                    "Name": "Cycle Clothing > Warmers"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 2,
                    "Name": "Black"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 869,
                    "Name": "M"
                }
            ],
            "MetaData": {
                "Attributes": [{
                        "AttributeKey": "Name",
                        "AttributeValue": "Alex"
                    }
                ]
            },
            "OriginalListPrice": 0,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Warmer.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 38,
                "Name": "BrandName"
            },
            "SalePrice": 50,
            "ListPrice": 123,
            "ProductClassCode": "expensive_warmers"
        }, {
            "CartItemId": "678197",
            "ProductCode": "678197",
            "ProductGroupCode": "7MESH-1507",
            "Name": "Resistance Jacket",
            "Description": "With its ... your short or long sleeve.",
            "IsFixedPrice": false,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/Jacket\/JAM",
            "Volume": 1,
            "Weight": 0.115,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 150,
            "Categories": [{
                    "CategoryCode": 151,
                    "Name": "Cycle Clothing > Jacket"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 3,
                    "Name": "Blue"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 367,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 180,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Jacket-blue.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 705,
                "Name": "Mesh"
            },
            "SalePrice": 0,
            "ListPrice": 0
        }
    ],
    "discountsList": [{
            "OriginalDiscountValue": 0,
            "DiscountType": null,
            "Name": "GLOBALE20",
            "Description": null,
            "DiscountCode": "GLOBALE20",
            "ProductCartItemId": "676106",
            "CouponCode": "GLOBALE20",
            "CalculationMode": 3,
            "DiscountValue": 3.398
        }
    ],
    "userDetails": {
        "UserId": "1144404",
        "AddressDetails": [{
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe",
                "Address1": "basel 25",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": true,
                "IsBilling": false,
                "IsDefaultShipping": true,
                "IsDefaultBilling": false,
                "AddressBookId": 111
            }, {
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe",
                "Address1": "basel 25",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": false,
                "IsBilling": true,
                "IsDefaultShipping": false,
                "IsDefaultBilling": true,
                "AddressBookId": 222
            }, {
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe3",
                "Address1": "basel 253",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": true,
                "IsBilling": true,
                "IsDefaultShipping": false,
                "IsDefaultBilling": false,
                "AddressBookId": 333
            }
        ]
    },
    "allowMailsFromMerchant": true
}

NotifyOrderRefund

NotifyOrderRefund ( Merchant.OrderRefund orderRefund)

The NotifyOrderRefund method notifies the merchant about Global-e initiated refund issued to the end customer.

If implemented on the merchant’s site, the Global‑e servers post the information about customer refunds, in cases where such refunds are initiated on the Global‑e side.

SAMPLE

Body:

{
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "MerchantOrderId": "14123332",
    "Products": [{
            "CartItemId": 12365,
            "RefundQuantity": "3",
            "OriginalRefundAmount": "114.5300",
            "RefundAmount": "170.1000",
            "RefundReason": {
                "OrderRefundReasonCode": "DAMAGED-ITEM-CODE",
                "Name": "Damaged Item"
            },
            "RefundComments": "Fully refunded order"
        }
    ],
    "OrderId": "GE69488861GB",
    "RefundId": 789,
    "RMANumber": 6543,
    "CurrencyCode": “CAD”,
    "OriginalCurrencyCode": “USD”,
    "TotalRefundAmount": "170.10",
    "RefundReason": {
        "OrderRefundReasonCode": "DAMAGED-ITEM-CODE",
        "Name": "Damaged Item"
    },
    "RefundComments": "Fully refunded order",
    "OriginalTotalRefundAmount": "114.53",
    "ServiceGestureAmount": "0.00",
    "WebStoreCode": null
}

URL:

https://www.merchant-site-domain.com/order-refund-url

ACCEPTS

Merchant.OrderRefund orderRefund

RETURNS

Merchant.ResponseInfo class

PerformOrderPayment

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

PerformOrderPayment ( Merchant.Order order)

Posts order payment details to the Merchant's site and performs the payment.

When implementing a Global-e extension or plug-in, this method is required to mark the order as confirmed for fulfillment in the Merchant system.

Only order.OrderId and order.PaymentDetails members are mandatory for this method. For Mixed orders, "Subs" is mandatory.

SAMPLE

Body:

{
    "OrderId": "00010000100000000020",
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd"
    ,
    "PaymentDetails": {
        "OwnerFirstName": "Nir",
        "OwnerLastName": "Debbi",
        "OwnerName": "GlobalE",
        "CardNumber": "0000-0000-0000-0000",
        "CVVNumber": "000",
        "PaymentMethodName": "Visa",
        "PaymentMethodCode": "VI",
        "PaymentMethodTypeCode": "cc",
        "ExpirationDate": "2016-10-31",
        "CountryName": "Israel",
        "CountryCode": "IL",
        "StateOrProvince": "",
        "City": "Petach Tikva",
        "Zip": "12345",
        "Address1": "Kiryat Arye",
        "Address2": "",
        "Phone1": "",
        "Phone2": "",
        "Fax": "",
        "Email": ""
    }
}

URL:

https://www.merchant-site-domain.com/order-payment-only-url

ACCEPTS

Merchant.Order order

RETURNS

Merchant.ResponseInfo class

RedeemGiftCard

RedeemGiftCard sends the amount of the used card balance. This information is saved on your platform.

Add the GiftCardData.RedeemTransactionId for each gift card during this call.

SAMPLE

Body:

{
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "ShippingCountryCode": "IL",
    "Cards": [{
            "CardId": 2864,
            "BalanceInGiftCardCurrency": 365.930000,
            "BalanceInCustomerCurrency": 1286.210000,
            "GiftCardCurrencyCode": "USD",
            "CustomerCurrencyCode": "ILS",
            "BalanceUsedInCardCurrency": 94.910000,
            "BalanceUsedInCustomerCurrency": 333.590000,
            "CardFields": {
                "CardId": "111111"
            }
        }
    ],
    "OrderId": " GE927127",
    "MerchantCartToken": "cf270ce6b2d4ce6d2d882536b8741a01"
}

URL:

https://www.merchant-site-domain.com/redeem-gift-card-url

Response Body:

{
    "Cards": [{
            "CardId": 2864,
            "BalanceInGiftCardCurrency": 365.93,
            "BalanceInCustomerCurrency": 1286.21,
            "GiftCardCurrencyCode": "USD",
            "CustomerCurrencyCode": "ILS",
            "BalanceUsedInCardCurrency": 94.91,
            "BalanceUsedInCustomerCurrency": 333.59,
            "RedeemTransactionId": 2,
            "CardFields": {
                "CardId": "111111"
            }
        }
    ],
    "ErrorCode": null,
    "ErrorText": null
}

ACCEPTS

RedeemGiftCardRequest class

RETURNS

RedeemGiftCardResponse class

RefundGiftCard

Call RefundGiftCard to return the used gift card balance when the order is cancelledcanceled or a new Refund has been created.

Global‑e sends the list of all applied gift cards and the total amount to refund for gift cards in both currencies (customer currency and gift card currency), as well as the conversion rate. The Merchant’s platform determines the actual refund values to be refunded for each gift card and returns the respective values in the API response accordingly.

For each gift card, set the following in response:

GiftCardData.RefundedBalanceInGiftCardCurrency – must not exceed the provided value of GiftCardData.BalanceUsedInCardCurrency

GiftCardData.RefundedBalanceInCustomerCurrency – must not exceed the provided value of GiftCardData.BalanceUsedInCustomerCurrency

GiftCardData.IsRefundSuccess

Set to true: If the two previous values for the card and values are successfully refunded.
Set to false: If the refund was added but something went wrong.

If no refunds are added for the particular card, do not set these values.

SAMPLE

Body:

{
    "MerchantGUID": " abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "Cards": [{
            "CardId": 2290,
            "BalanceInGiftCardCurrency": 1000.000000,
            "BalanceInCustomerCurrency": 906.270000,
            "GiftCardCurrencyCode": "USD",
            "CustomerCurrencyCode": "EUR",
            "BalanceUsedInCardCurrency": 273.990000,
            "BalanceUsedInCustomerCurrency": 248.3100,
            "RedeemTransactionId": "TestSuccessRedeemTransaction",
            "CardFields": {
                "CardId": "card1000"
            }
        }
    ],
    "TotalToRefundInCustomerCurrency": 115.0,
    "TotalToRefundInGiftCardCurrency": 126.89,
    "ConversionRate": 0.906269,
    "OrderId": "GE927127"
}

URL:

https://www.merchant-site-domain.com/refund-gift-card-url

Response Body:

{
    "Cards": [{
            "CardId": 2290,
            "BalanceInGiftCardCurrency": 1000.000000,
            "BalanceInCustomerCurrency": 906.270000,
            "GiftCardCurrencyCode": "USD",
            "CustomerCurrencyCode": "EUR",
            "BalanceUsedInCardCurrency": 273.990000,
            "BalanceUsedInCustomerCurrency": 248.3100,
            "RedeemTransactionId": "TestSuccessRedeemTransaction",
            "CardFields": {
                "CardId": "card1000"
            },
            "RefundedBalanceInGiftCardCurrency": 126.89,
            "RefundedBalanceInCustomerCurrency": 115.0,
            "IsRefundSuccess": true
        }
    ],
    "TotalToRefundInCustomerCurrency": 115.0,
    "TotalToRefundInGiftCardCurrency": 126.89,
    "ConversionRate": 0.906269,
    "OrderId": "GE2991190US"
}

ACCEPTS

RefundGiftCardRequest class

RETURNS

RefundGiftCardResponse class

RemoveRestrictedProducts

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

This API removes restricted products from the merchant cart; it notifies you that restricted products were removed from the cart, so you should also update the cart on your side.

SAMPLE

Body:

{
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
     "CartToken": "d3b9d91b-cbc9-4485-9f37-b0490c419338",
     "CartId": "37296D5PJE",
     "UserId": null,
     "CountryCode": "VN",
     "CurrencyCode": "VND",
     "WebStoreCode": null,
     "WebStoreInstanceCode": null,
     "RemovedProductCodes": ["1601893OPK0XS"]
}

URL:

https://www.merchant-site-domain.com/remove-restricted-products-url

Response Body:

{"IsSuccess": true}

ACCEPTS

Merchant.RemoveRestrictedProductsRequest request

RETURNS

Merchant.RemoveRestrictedProductsResponse class

SendAdditionalRequiredDocumentsToMerchant

SendAdditionalRequiredDocumentsToMerchant ( SendAdditionalRequiredDocumentsToMerchantRequestrequest)

DESCRIPTION

Posts the required shipping documents of the order to the Merchant’s site

This notification informs the Merchant that the documents previously listed in SendorderToMerchant notification under AdditionalRequiredDcouments are ready.

The document's content is included in this notification.

METHOD: POST

SECURITY: IP whitelist, Secret GUID, Authorization header

SAMPLE

Request Body:

{
    "OrderId": "Sample order id",
    "MerchantOrderId": "Sample order id from the merchant’s system",
    "CountryCode": "US",
	"AdditionalRequiredDocuments": [
		{
           "DocumentData": "base 64 string",
           "URL": "URL do download document", 
           "DocumentTypeCode": "11",
           "DocumentTypeName": "EAD",
           "DocumentExtension": "pdf",
           "DocumentReference": "24DE85123822923B8",
           "CreationDateTime": "2024-01-30T10:55:21"
		}
	]
}

Response Body:

{	
	"StatusCode": "200",
	"Success": "true",
	"Message": "...",
	"ErrorCode": "...",
	"ErrorText": "..."
}

Sending Bulk Emails

Emails can now be sent to multiple addresses by issuing an API call providing order IDs and the email message type. Additionally, placeholders can be added to the mail message to dynamically add details to the email message content without code changes.

This API provides the following:

Allow the merchant to send CS emails (Bulk Emails) on a single API by providing a list of order IDs
Allow the merchant to specify the email address for sending the processing report
Allow merchant the option to specify the return address, default as configured for CS/FinOps
Monitor and log merchant actions
Store the action results report for performance and success level measurements.
Customize the email message template for full merchant customizations and look & feel

Prerequisites

The following is to be prepared Before issuing the API:

Select the email type and verify its template, from the existing types, or ask your CSM to create a template.
Specify the placeholders' name and value, if you plan to add them to the email message.
List the Order IDs that are the addressees of this mail.

Implementation

ENDPOINT URL

POST https://{server_name}/emails

Parameters

Request Path Parameters

None

Request Body Parameters

Parameter	Type	Description	Mandatory?
emailTypeName	string	Specifies the name of the email type and its related HTML template.	Yes
senderEmailAddress	string	The mail address of the sender that the addressee sees. The default sender mail address is [email protected] or other mail specified by the merchant.	Yes
reportToEmailAddress	string	The merchant’s email address to receive the bulk sending report.	Yes
orderIds	Array of strings	The list of addressees, by their Order ID.	Yes
Placeholders	List of objects	A list of placeholders and their value source. Each object contains: Placeholder Name Value – A Fixed value or text resource value**	No

** Note: A text resource value refers to predefined placeholders and their related values. The placeholders and their values are defined in the Admin platform, with the prefix TR_. A value can be a Global-e default value or merchant-specific value. Refer to your CSM for all predefined TR_ placeholders, and for defining merchant-specific values.

Response Parameters

None

Example

POST https://{server_name}/emails

{
"orderIds": [
"GE399999999GB"],
"placeholders": {
"{DelayReason}": "TR_OverloadDelayReason",
"{DelayDaysCount}": "2"
"senderEmailAddress": "[email protected]",
"emailTypeName": "Delayedfulfillment",
"reportToEmailAddress": "[email protected]"
}

Response

{
"Processing is in progress. You will get an email after the process is complete."
}

Email Examples

Mail Message

In the following example, the Order ID is integrated into the email template, by adding the orderId placeholder.

Note: When sending a list of Order IDs in the API request, each mail message will have the relevant ID for the mail recipient.

Results Report email

The following report is received detailing the result of the bulk emails API, sent to inform of a delayed fulfillment of a single order ID.

Return Codes

The returned error codes are as follows:

#	Code	Description
	400	The following descriptions can be returned: "At least one order ID must be provided." "The sender's email address is incorrect." "The SenderEmailAddress must be a valid email address." "The EmailTypeName must be provided." "Custom email type is not defined. Please contact Global-E support." "The ReportToEmailAddress must be a valid email address."

SendOrderToMerchant

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

SendOrderToMerchant ( Merchant.Order order)

DESCRIPTION

Posts the new order or updates the existing order on the Merchant’s site.

When implementing a Global-e extension or plug-in, this method is required to create the customer order in the merchant’s system, to clear the user’s basket and optionally, to reserve the inventory.

If order.PaymentDetails are provided, this method also performs the payment and returns the currency and amount actually charged in the Merchant.ResponseInfo.

If additional shipping documents are required for Merchants that are shipping the order themselves, then it is indicated in AdditionalRequiredDocuments. In that case, the Merchant should delay the fulfilmentfulfillment until the documents are ready and provided to the Merchant in the SendAdditionalRequiredDocumentsToMerchant webhook.

METHOD: POST

SECURITY: IP whitelist, Secret GUID, Authorisation header

SAMPLE

Body:

{
    "ClearCart": true,
    "UserId": null,
    "CurrencyCode": "ILS",
    "Products": [{
            "Attributes": [{
                    "AttributeKey": "color",
                    "AttributeValue": "GREY"
                }
            ],
            "Sku": "7290012491726",
            "Price": 21.55,
            "Quantity": 8,
            "VATRate": 18,
            "InternationalPrice": 4.84,
            "CartItemId": "11007",
            "Brand": null,
            "Categories": []
        }
    ],
    "Customer": {
        "EmailAddress": "[email protected]",
        "IsEndCustomerPrimary": false,
        "SendConfirmation": false
    },
    "PrimaryShipping": {
        "FirstName": "GlobalE",
        "LastName": "GlobalE",
        "MiddleName": null,
        "Salutation": null,
        "Company": "GlobalE",
        "Address1": "21/D, Yegi'a Kapayim st. Yellow building - Floor 1",
        "Address2": "Test Address2",
        "City": "Petach Tikva",
        "StateCode": "NN",
        "StateOrProvince": null,
        "Zip": "4913020",
        "Email": "[email protected]",
        "Phone1": " 972 73 204 1384",
        "Phone2": "Test Phone2",
        "Fax": "Test Fax",
        "CountryCode": "IL",
        "CountryName": "Israel",
        "CollectionPointId": "030749"
    },
    "SecondaryShipping": {
        "FirstName": "John",
        "LastName": "Smith",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "Amishav%2024",
        "Address2": null,
        "City": "Paris",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "66666",
        "Email": "John.Smith%40global-e.com",
        "Phone1": "98756344782",
        "Phone2": null,
        "Fax": null,
        "CountryCode": "FR",
        "CountryName": "France",
        "CollectionPointId": null
    },
    "ShippingMethodCode": "globaleintegration_standard",
    "Discounts": [{
            "Name": "Shipping discount provided by globale",
            "Description": "Auto calculated according to products",
            "Price": 35.31,
            "DiscountType": 2,
            "VATRate": 18,
            "CouponCode": null,
            "InternationalPrice": 6.58
        }
    ],
    "InternationalDetails": {
        "CurrencyCode": "EUR",
        "TotalPrice": 64.88,
        "TransactionCurrencyCode": "EUR",
        "TransactionTotalPrice": 64.88,
        "TotalShippingPrice": 32.74,
        "TotalDutiesPrice": 0,
        "ShippingMethodCode": "2",
        "ShippingMethodName": "EMS",
        "PaymentMethodCode": "1",
        "PaymentMethodName": "Visa",
        "DutiesGuaranteed": false,
        "OrderTrackingNumber": null,
        "OrderTrackingUrl": "http://www.israelpost.co.il/itemtrace.nsf/mainsearch?openform",
        "OrderWaybillNumber": null,
        "OrderWaybillUrl": null,
        "ShippingMethodStatusCode": "0",
        "ShippingMethodStatusName": "undefined",
        "CardNumberLastFourDigits": "7854",
        "ExpirationDate": "2023-06-30",
        "TotalVATAmount": 11.14
    },
    "PaymentDetails": null,
    "PrimaryBilling": {
        "FirstName": "GlobalE",
        "LastName": "GlobalE",
        "MiddleName": null,
        "Salutation": null,
        "Company": "GlobalE",
        "Address1": "21/D, Yegi'a Kapayim st. Yellow building - Floor 1",
        "Address2": null,
        "City": "Petach Tikva",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "4913020",
        "Email": "[email protected]",
        "Phone1": " 972 73 204 1384",
        "Phone2": null,
        "Fax": " 972 73 204 1386",
        "CountryCode": "IL",
        "CountryName": "Israel",
        "CollectionPointId": null
    },
    "SecondaryBilling": {
        "FirstName": "John",
        "LastName": "Smith",
        "MiddleName": null,
        "Salutation": null,
        "Company": "GlobalE",
        "Address1": "Amishav%2024",
        "Address2": null,
        "City": "Paris",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "66666",
        "Email": "John.Smith%40global-e.com",
        "Phone1": "972500000",
        "Phone2": null,
        "Fax": null,
        "CountryCode": "FR",
        "CountryName": "France",
        "CollectionPointId": null
    },
    "OrderId": "GE927127",
    "StatusCode": "N/A",
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "CartId": "9936",
    "MerchantOrderId": null,
    "PriceCoefficientRate": 1,
    "OrderCreationSource": 0,
    "IsMoto": true,
    "ModifiedProduct": "G007163737"
  "AdditionalRequiredDocuments": [
    {
      "DocumentTypeCode": "11 (value from enum)",

      "DocumentTypeName": "EAD",

    },

  ]
}

URL:

https://www.merchant-site-domain.com/order-update-create-url

ACCEPTS

Merchant.Order order

RETURNS

Merchant.ResponseInfo class

SAMPLE REQUEST

{
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "OrderId": "GE12345678GB",
    "CartId": "56004460",
    "UserId": "cecofzj348wdhbr98UbNNDa",
    "CurrencyCode": "GBP",
    "PriceCoefficientRate": 1.340000,
    "RoundingRate": 0.8774285714285714285714285714,
    "WebStoreCode": null,
    "WebStoreInstanceCode": "GlobalEDefaultStoreInstance",
    "DiscountedShippingPrice": 8.77,
    "DoNotChargeVAT": false,
    "AllowMailsFromMerchant": true,
    "CustomerComments": null,
    "IsFreeShipping": false,
    "FreeShippingCouponCode": null,
    "ShipToStoreCode": null,
    "InternationalDetails": {
        "CurrencyCode": "USD",
        "TotalPrice": 38.00,
        "TransactionCurrencyCode": "USD",
        "TransactionTotalPrice": 38.0000,
        "TotalShippingPrice": 15.3600,
        "DiscountedShippingPrice": 10.0000,
        "DutiesGuaranteed": false,
        "TotalDutiesPrice": 0.0000,
        "PaymentMethodCode": "1",
        "PaymentMethodName": "Visa",
        "ShippingMethodCode": "608",
        "ShippingMethodName": "DHL Express Worldwide",
        "ShippingMethodTypeCode": "Express",
        "ShippingMethodTypeName": "Express Courier (Air)",
        "DeliveryDaysFrom": 3,
        "DeliveryDaysTo": 4,
        "OrderTrackingNumber": null,
        "OrderTrackingUrl": "https%3a%2f%2fwww2.bglobale.com%2fOrder%2fTrack%2fmZyd%3fOrderId%3dGE4874348GB%26ShippingEmail%3djsmith%40merchant.com",
        "CardNumberLastFourDigits": "7854",
        "ExpirationDate": "2023-06-18"
    },
    "Products": [{
            "CartItemId": "10367295488044",
            "Sku": "2410016114",
            "Price": 30.7100,
            "Quantity": 1,
            "VATRate": 20.000000,
            "InternationalPrice": 35.0000,
            "RoundingRate": 0.8774285714285714285714285714,
            "IsBackOrdered": false,
            "BackOrderDate": null,
            "DiscountedPrice": 24.57,
            "InternationalDiscountedPrice": 28.0000,
            "GiftMessage": null,
            "MetaData": {
                "Attributes": [{
                        "AttributeKey": "giftnotemessage",
                        "AttributeValue": "Hello, world"
                    }, {
                        "AttributeKey": "giftnotefont",
                        "AttributeValue": "FONTTYPE1"
                    }, {
                        "AttributeKey": "WRTY",
                        "AttributeValue": "Warranty card"
                    }
                ]
            }
        }
    ],
    "Discounts": [{
            "DiscountType": 1,
            "Name": "20% off",
            "Description": "20% off all non-sale items.",
            "Price": 6.1400,
            "VATRate": 20.000000,
            "InternationalPrice": 7.0000,
            "CouponCode": "GO20",
            "DiscountCode": "Email_Sign_up-20%_off",
            "ProductCartItemId": "10367295488044",
            "LoyaltyVoucherCode": null
        }, {
            "DiscountType": 2,
            "Name": "Shipping discount for fixed price",
            "Description": "Shipping discount provided 
                            from fixed price range 24663",
            "Price": 4.7000,
            "VATRate": 20.000000,
            "InternationalPrice": 5.3600,
            "CouponCode": null,
            "DiscountCode": null,
            "ProductCartItemId": null,
            "LoyaltyVoucherCode": null
        }
    ],
    "PrimaryShipping": {
        "FirstName": "Jenny",
        "LastName": "Smith",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "12+E+11th+St",
        "Address2": null,
        "City": "New+York",
        "StateCode": "NY",
        "StateOrProvince": "New York",
        "Zip": "10003",
        "Email": "jsmith%40merchant.com",
        "Phone1": "0123456789",
        "Fax": null,
        "CountryCode": "US",
        "CountryCode3": "USA",
        "CountryName": "United States"
    },
    "SecondaryShipping": {
        "FirstName": "GlobalE",
        "LastName": "East Midlands Airport",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "96a, Beverley Road",
        "Address2": "East Midlands Airport\r\nGE12345678GB",
        "City": "Derby",
        "StateCode": "NN",
        "StateOrProvince": null,
        "Zip": "DE74 2SA",
        "Email": "[email protected]",
        "Phone1": "01332 818723",
        "Fax": null,
        "CountryCode": "GB",
        "CountryCode3": "GBR",
        "CountryName": "United Kingdom"
    },
    "PrimaryBilling": {
        "FirstName": "Jenny",
        "LastName": "Smith",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "12+E+11th+St",
        "Address2": null,
        "City": "New+York",
        "StateCode": "NY",
        "StateOrProvince": "New York",
        "Zip": "10003",
        "Email": "jsmith%40merchant.com",
        "Phone1": "0123456789",
        "Fax": null,
        "CountryCode": "US",
        "CountryCode3": "USA",
        "CountryName": "United+States"
    },
    "SecondaryBilling": {
        "FirstName": "GlobalE",
        "LastName": "UK Limited",
        "MiddleName": null,
        "Salutation": null,
        "Company": "GlobalE",
        "Address1": "45 Leather Lane",
        "Address2": null,
        "City": "London",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "EC1N 7TJ",
        "Email": "[email protected]",
        "Phone1": "+ 44 (0)808 258 0300",
        "Fax": "+ 44 (0)203 514 7171",
        "CountryCode": "GB",
        "CountryCode3": "GBR",
        "CountryName": "United Kingdom"
    }
"AdditionalRequiredDocuments": [
{
"DocumentTypeCode": "11",
"DocumentTypeName": "EAD",
}
]
}

SendRMAToMerchant

POST MerchantReturn object to the Merchant.

Call this API to send the Global‑e RMA number to the Merchant.

MerchantAppSetting, SendRMAInfoToMerchantURI must be set to turn on this feature.

SAMPLE

Body:

{
    "OrderId": "GE24192321GB",
    "MerchantOrderId": "71144",
    "RMANumber": "223878",
    "ShipperName": "DHL",
    "ReturnTrackingNumber": "857854854778",
    "TrackingURL": "www.dhl.com/Tracking?TrackingNumber=857854854778",
    "CreatedBy": "Customer",
    "ReturnedProducts": [
        {
            "SKU": "ProductD",
            "Name": "Blue jacket",
            "CartItemId": "2",
            "ReturnQuantity": 1,
            "ReturnReasonName": "Arrived too late",
            "MerchantReturnReasonCode": null,
            "MerchantReturnReasonName": null
        }
    ],
    "MerchantGUID": "7e3d5523-d86a-4c56-8f47-5a48b829e3b7"
}

URL:

https://www.merchant-site-domain.com/rma-info-to-merchant-url

ACCEPTS

MerchantReturn merchantOrder

RETURNS

Merchant.ResponseInfo class

UpdateOrderShippingInfo

UpdateOrderShippingInfo ( Merchant.Order order)

Updates the order's international shipping information on the Merchant site.

Only order.OrderId and order.InternationalDetails members are mandatory for this method.

SAMPLE

Body:

{
    "OrderId": "00010000100000000020",
    "InternationalDetails": {
        "OrderTrackingNumber": "1265443",
        " OrderTrackingUrl": "http://www.somecarrier.com/?1265443"
    },
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd"
}

URL:

https://www.merchant-site-domain.com/order-shipping-info-update-only-url

ACCEPTS

Merchant.Order order

RETURNS

Merchant.ResponseInfo class

UpdateOrderStatus

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

UpdateOrderStatus ( Merchant.Order order)

Updates order status of the order on the Merchant’s site. Only order.OrderId and order.StatusCode members are mandatory for this method.

When implementing a Global-e extension or plug-in, this method is required to support order cancellation when it is initiated on Global-e’s side. It can also be used for reporting other order status updates as they occur in the Global-e’s system, and reflect them in the Merchant’s system.

SAMPLE

Body:

{
    "OrderId": "00010000100000000020",
    "StatusCode": "canceled",
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd"
}

URL:

https://www.merchant-site-domain.com/order-status-update-only-url

ACCEPTS

Merchant.Order order

RETURNS

Merchant.ResponseInfo class

UpdateRMA

Call the UpdateRMA API to set or update the MerchantRMANumber and send an email to the customer.

SAMPLE

Body:

{
    “OrderId”: ”12345”, (optional)
    “MerchantOrderId”: ”09876”, (optional)
    ”RMANumber”: ”852147”, 
    ”MerchantRMANumber”: ”265646925”
}

URL:

https://{server_name}/Return/UpdateRMA?merchantGUID= F3BE2R-8546-FC38-90SJ-1C780SG8F90SBS

ACCEPTS

UpdateRMANumber updateRMANumber

RETURNS

HttpResponseMessage class

ValidateGiftCard

The ValidateGiftCard request sends the gift card data to the platform, gets the card amount, and makes sure that the card is valid.

ValidateGiftCard is called when the user fills out all gift card fields on the checkout page.

SAMPLE

Body:

{
    "MerchantGUID": abcdabcd - abcd - abcd - abcd - abcdabcdabcd ",
    	" ShippingCountryCode ":" UA ",
    	" CardFields ":{" CardId ":" 111111 "},
    	" MerchantCartToken ":" 2c5c7b3db2ed101426cba38d9c534086 "
}

URL:

https://www.merchant-site-domain.com/validate-gift-card-url

Response Body:

For valid cards:

{
    "IsValid": true,
    "Balance": 1000,
    "CurrencyCode": "GBP",
    "IsGlobalEGiftCard": false,
    "ErrorCode": null,
    "ErrorText": null
}

For invalid cards:

{
    "IsValid": false,
    "Balance": null,
    "CurrencyCode": null,
    "IsGlobalEGiftCard": false,
    "ErrorCode": null,
    "ErrorText": "Invalid Card"
}

ACCEPTS

ValidateGiftCardRequest class

RETURNS

ValidateGiftCardResponse class

ValidateStock

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

ValidateStock (Merchant.CartValidationData cartValidationData)

The Merchant Cart Validation checks basic cart validity and validates the product’s stock availability.

If a product line cart item listed in order.Products does not have full stock availability for the specified quantity, this cart item is included in the AmendedProducts array with an indication of the quantity actually available. If all items are in stock, the AmendedProducts array is empty.

If required, the ValidateStock API is called when the customer is in the Global‑e checkout. If the AmendedProducts array is not empty, the list of out-of-stock products is displayed to the customer.

Note

In the GEM integration method, the GetCheckoutCartInfo API may be reused for stock validation purposes.

SAMPLE

Body:

{
    "GlobalECartToken": "1da35dc3-cbe6-4cd8-81d6-ce433466d715",
    "PreferredCultureCode": null,
    "AuthToken": "34sdfdg43erfg43234fwsedfsdf423",
    "SessionId": "12345",
    "DateCreated": "0001-01-01T00:00:00",
    "CurrencyName": null,
    "Parcels": null,
    "AllowMailsFromMerchant": false,
    "AllowDirectCommunicationFromMerchant": false,
    "ClearCart": false,
    "UserId": null,
    "CurrencyCode": "ILS",
    "Products": [{
            "Attributes": null,
            "Sku": "648340636",
            "Price": 157.7000,
            "PriceBeforeRoundingRate": null,
            "PriceBeforeGlobalEDiscount": null,
            "Quantity": 1,
            "VATRate": null,
            "CustomerVATRate": null,
            "InternationalPrice": 649.0000,
            "InternationalDiscountedPriceInMerchantCurrency": null,
            "CartItemId": "ci21000088",
            "ParentCartItemId": null,
            "CartItemOptionId": null,
            "HandlingCode": null,
            "GiftMessage": null,
            "RoundingRate": 0.0,
            "IsBackOrdered": false,
            "BackOrderDate": null,
            "DiscountedPrice": null,
            "InternationalDiscountedPrice": null,
            "ProductCodeSecondary": "MKC1120A~N~040~~NS",
            "Brand": null,
            "Categories": null,
            "ListPrice": 0.0,
            "InternationalListPrice": 0.0,
            "GenericHSCode": null,
            "DiscountedPriceForCustoms": 0.0,
            "InternationalDiscountedPriceForCustoms": 0.0,
            "IsGiftCard": false,
            "IsFixedPrice": true
        }
    ],
    "Customer": {
        "EmailAddress": null,
        "IsEndCustomerPrimary": false,
        "SendConfirmation": false
    },
    "PrimaryShipping": {
        "FirstName": "sdfsdf",
        "LastName": "sdfsdf",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "asdasd+234",
        "Address2": "",
        "City": "asdasd",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "1234567",
        "Email": "sdfsdf%40asdasd.com",
        "Phone1": "0000000000",
        "Phone2": null,
        "Fax": null,
        "CountryCode": "IL",
        "CountryCode3": null,
        "CountryName": null,
        "AddressBookId": null,
        "AddressBookName": null,
        "SaveAddress": false
    },
    "SecondaryShipping": {
        "FirstName": "GlobalE",
        "LastName": "GE-UK@EMA-Norsk",
        "MiddleName": null,
        "Salutation": null,
        "Company": "",
        "Address1": "Building 436, Argosy Road",
        "Address2": "East Midlands Airport",
        "City": "Derby",
        "StateCode": "NN",
        "StateOrProvince": null,
        "Zip": "DE74 2SA",
        "Email": "[email protected]",
        "Phone1": "01332 818723",
        "Phone2": null,
        "Fax": null,
        "CountryCode": "GB",
        "CountryCode3": "GBR",
        "CountryName": "United Kingdom",
        "AddressBookId": null,
        "AddressBookName": null,
        "SaveAddress": false
    },
    "ShippingMethodCode": "Express Courier (Air)",
    "Discounts": [],
    "Markups": [],
    "LoyaltyPointsSpent": null,
    "LoyaltyPointsEarned": null,
    "SameDayDispatch": false,
    "SameDayDispatchCost": 0.0,
    "DoNotChargeVAT": false,
    "CustomerComments": null,
    "IsFreeShipping": false,
    "FreeShippingCouponCode": null,
    "ShipToStoreCode": null,
    "RoundingRate": 0.0,
    "UrlParameters": "[{\"Key\":\"ClientCookie\",\"Value\":\"JSESSIONID=null\"},{\"Key\":\"userId\",\"Value\":\"1148993\"},{\"Key\":\"orderId\",\"Value\":\"w748807\"},{\"Key\":\"locale\",\"Value\":\"en_IL\"}]",
    "OriginalMerchantTotalProductsDiscountedPrice": 0.0,
    "LoyaltyCode": null,
    "OTVoucherCode": null,
    "OTVoucherAmount": null,
    "OTVoucherCurrencyCode": null,
    "IsSplitOrder": false,
    "PrePayOffered": false,
    "InitialCheckoutCultureCode": null,
    "CultureCode": null,
    "HubId": 0,
    "IsReplacementOrder": false,
    "OriginalOrder": null,
    "ReservationRequestId": null,
    "IsSuppressPersonalInformation": false,
    "TotalDutiesAndTaxesPrice": 0.0,
    "USSalesTax": 0.0,
    "CCFPrice": 0.0,
    "PaymentDetails": null,
    "PrimaryBilling": {
        "FirstName": null,
        "LastName": null,
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": null,
        "Address2": null,
        "City": null,
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": null,
        "Email": null,
        "Phone1": null,
        "Phone2": null,
        "Fax": null,
        "CountryCode": null,
        "CountryCode3": null,
        "CountryName": null,
        "AddressBookId": null,
        "AddressBookName": null,
        "SaveAddress": false
    },
    "SecondaryBilling": {
        "FirstName": null,
        "LastName": null,
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": null,
        "Address2": null,
        "City": null,
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": null,
        "Email": null,
        "Phone1": null,
        "Phone2": null,
        "Fax": null,
        "CountryCode": null,
        "CountryCode3": null,
        "CountryName": null,
        "AddressBookId": null,
        "AddressBookName": null,
        "SaveAddress": false
    },
    "OrderId": null,
    "StatusCode": null,
    "MerchantGUID": "7f132fc6-bdbc-420e-a2ce-fd35ab5c06d0",
    "CartId": "_2S0DVucAbjgfHAR-SUmRshWaS3pB5F9Bk7OfgWBR9ujllKrTw5H!17426857!1596453641116",
    "MerchantOrderId": null,
    "PriceCoefficientRate": 0.0,
    "CartHash": "94210A58BAC3B3AB292DE94382910C87",
    "WebStoreCode": "en_IL",
    "WebStoreInstanceCode": "GlobalEDefaultStoreInstance",
    "DiscountedShippingPrice": 0.0,
    "InternationalDetails": null,
    "GiftCards": null
}

URL:

https://www.merchant-site-domain.com/checkout-validate-cart-stock-url

Response body:

Example of generic error:

Error code 3 is expected. An appropriate error message is shown to the customer and a new clean cart is generated.

{
    "AmendedProducts": [],
    "Error": "3",
    "StackTrace": " at CallSite.Target(Closure , CallSite , Object )\r\n at GlobalE.GEM.BL.GEMProviders.BaseProviders.BaseGEMProvider.ParseReservationInfo(Object reservationInfo) in C:\\jenkins\\workspace\\GEPI\\787e4b5b9a7709ca06b57fcfbeb2bdb2\\GlobalE.GEM.BL\\GEMProviders\\BaseProviders\\BaseGEMProvider.cs:line 844",
    "ReservationRequestId": null
}

Example of invalid email error:

Error code 2 is expected. An appropriate error message is shown to the customer and a new clean cart is generated.

{
    "AmendedProducts": [],
    "Error": "2",
    "StackTrace": null,
    "ReservationRequestId": null
}

Example of invalid cart content error:

Error code 1 is expected. One of the cart fields is invalid. An appropriate error message is shown to the customer and a new clean cart is generated.

{
    "AmendedProducts": [],
    "Error": "1",
    "StackTrace": null,
    "ReservationRequestId": null
}

If all products are in stock:

{
    "AmendedProducts": [],
    "ReservationRequestId": null,
    "Error": null
}

If some products are out of stock:

{
    "AmendedProducts": [{
            "CartItemID": "11007",
            "QuantityInStock": 1
        }
    ],
    "ReservationRequestId": null
}

ACCEPTS

Merchant.Order order

RETURNS

Merchant.StockValidationResponse class

ValidateVoucher

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

Merchant Validation of Vouchers/coupons on the Checkout page

If the voucher is valid, the merchant’s platform is responsible for applying this voucher to the respective user’s basket and executing a new SendCart / SendCartV2 API call to Global‑e, with an indication of the newly generated discount for this voucher or coupon. The new CartToken returned from this call is returned in the CartToken attribute.

SAMPLE

Body:

 {
    "CartHash": "",
    "CartId": "36048",
    "CartToken": "f8a78edd-7cea-4cb7-835c-57c7f0b13c56",
    "CountryCode": "IL",
    "CurrencyCode": "ILS",
    "Discounts": [],
    "FreeShippingCouponCode": "",
    "IsFreeShipping": false,
    "MerchantGUID": "e967e65e-f69e-479c-949d-91289a7f6875",
    "Products": [],
    "UserId": null,
    "VoucherCode": "10Perc",
    "VoucherType": 1,
    "WebStoreCode": null,
    "WebStoreInstanceCode": "GlobalEDefaultStoreInstance"
}

URL:

https://www.merchant-site-domain.com/checkout-validate-cart-voucher-url

Response Body:

{
    "IsVoucherValid": true,
    "VoucherType": 1,
    "CartToken": "f8a78edd-7cea-4cb7-835c-57c7f0b13c56",
    "VoucherValidationRestriction": [],
    "ValidationFaliureMessage": ""
}

ACCEPTS

Merchant.CartVoucherValidation request

RETURNS

Merchant.VoucherValidationResponse class

Documentation Portal

Merchant REST API

Sample Response: Multi Addresses

ClientApplyLoyaltyVouchers

Note

GetCheckoutCartInfo

Note

Note

Note

Sample Response: Dynamic Prices

Sample Response: Fixed Prices

Sample Response: Multi Addresses

NotifyOrderRefund

PerformOrderPayment

Note

RedeemGiftCard

RefundGiftCard

RemoveRestrictedProducts

Note

SendAdditionalRequiredDocumentsToMerchant

Sending Bulk Emails

SendOrderToMerchant

Note

SendRMAToMerchant

UpdateOrderShippingInfo

UpdateOrderStatus

Note

UpdateRMA

ValidateGiftCard

ValidateStock

Note

Note

ValidateVoucher

Note