Welcome Pop-Up

This section does not apply to Shopify. For information about Shopify, see Shopify Native.

Overview

When international shoppers visit a site managed by Global-e for the first time, the website automatically detects their country.

This enables Merchants to present customers with a personalized Welcome Pop-up to enhance their shopping journey.

The Welcome Popup is displayed just once, the first time a customer visits your site and selects their location.

Note

Following Google's Mobile Pop-up Penalty introduced in January 2017, the mobile welcome pop-up is now disabled by default. For merchants wishing to implement the mobile pop-up, we recommend following Google’s recommendations for “non-intrusive” mobile pop-ups.

Design: Welcome Pop-up

Design on Desktop

Welcome Pop-up Customization On Desktop

Global‑e offers the option to customize the appearance and content of the Welcome Pop-up, aligning it with your brand identity and design.

This section details customizable items in the Welcome pop-up on the desktop.

Structure on Desktop

The following figure shows the structure of the Welcome pop-up and customizable items.

Customisable Items

The following table lists the Welcome pop-up items that can be customized. Merchants can have this pop-up set up as desired.

Note: If fonts are not Google fonts, the merchant has to provide the font files in ttf /otf format”.

#	Element	Customizable
1	Title	Font style, font size, font color
2	Text	Font style, font size, font color
3	Logo	Image
4	Background	Background color, background image
5	Action Button	Font style, font size, font color Button color, button width, button height, button location coordinates (left, top)
6	Link	Font style, font size, font color, link location coordinates (left, top)
7	Size	7a. Popup height 7b. Pop-up width

File Format

Make sure to deliver the mock-up in any of the following file formats:

PSD
XD
Online design (example: https://zeplin.io/)
Image (recommended: JPEG or PNG. Other formats are also supported.)
PDF

Screen Dimensions - Desktop

The following table lists the Global‑e element dimensions recommended for each relevant Merchant desktop screen or pop-up. Exception: The Welcome Mobile pop-up has a fixed size.

Desktop Dimensions