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EAD - Export From Germany

An EAD (Export Accompanying Document) is required by German Customs for orders with a customs declarative value above 1,000 EURO shipped from Germany to a country outside the European Union.

Global-e can provide this document to Merchants who are doing the shipping themselves.

This functionality is not yet supported for Merchants who are using Global-e for shipping.

Procedure for receiving an EAD

  1. When an order is created, Global-e sends an indication that an EAD is required in the SendOrderToMerchant notification. ( see AdditionalRequiredDocuments section) Do not start fulfilment until the document is ready.

  2. Global-e notifies you when the EAD is ready by sending SendAdditionalRequiredDocumentsToMerchant endpoint and including the document itself (base64 encoded) in the notification. Upon receiving this notification, you can do the fulfilment with this document included in the order shipping documents.