Merchant REST API

ClientApplyLoyaltyVouchers (Global-e to Merchant)

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

Use this method to validate the Loyalty Vouchers selected by the user from the list that has been provided in the loyaltyVouchersList argument of the SendCart API call for the current user’s checkout page. This method can only be executed from within the context of the current user’s client session. Validates Loyalty Vouchers and applies them to the current user’s cart if all the vouchers in the list are valid and applicable.

If at least one Loyalty Voucher in the list is invalid, Merchant.ResponseInfo.Success is set to FALSE.
If all Loyalty Vouchers are valid, the Merchant’s server should re-calculate the cart pricing and execute before returning a response, the SendCart API call with the CartToken argument value returned from the previous call to SendCart for the current user.

Method/URL

https://www.merchant-site-domain.com/ClientApplyLoyaltyVouchers

Parameters

Request

Name	Type	Description	Mandatory
`cartAction`	Object Merchant.CartAction	Delineates what action to perform with the cart data.	Yes

Response

Name	Type	Description	Mandatory
`Merchant.ResponseInfo`	Object `Merchant.ResponseInfo`	Describes the response to the API call. In case of an error, indicates the error.

Objects for ClientApplyLoyaltyVouchers API

Merchant.CartAction

Parameter Name	Type	Description	Mandatory
`CartHash`	String	Cart hash originally specified in the `merchantCartHash` argument for the `SendCart` method preceding the current cart action.	No
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in the `merchantCartToken` argument for the `SendCart` method preceding the current cart action.	No
`CartToken`	String	Cart token for the cart generated on the Global‑e side by the `SendCart` method preceding the current cart action. This property is mandatory only for server-side calls.	No
`LoyaltyVouchers`	String	A JSON-serialized array of Loyalty Voucher codes to be applied to the cart. This list is mandatory only in the `ClientApplyLoyaltyVouchers` method.	No
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e. This property is mandatory only for server-side calls.	No
`UserId`	String	Internal User identifier on the Merchant’s site originally specified in the shipping `details.UserId` argument for the `SendCart` method preceding the current cart action.	No

Merchant.ResponseInfo

Parameter Name	Type	Description	Mandatory
`Description`	String	Optional response description. In case of an error, this property indicates the error message description.	No
`ErrorCode`	String	Error code to be returned when an error occurs.	No
`InternalOrderId`	String	Order unique identifier on the Merchant’s site	Optional if there was an error, a failure, or if the action is not related to a specific order
`Message`	String	Optional response message. In case of an error, this property indicates the error message text.	No
`OrderId`	String	Order identifier on the Merchant’s site used for display and reporting purposes only. Unlike the `InternalOrderId`, this identifier is not necessarily unique over time, as the Merchant’s site may potentially reuse it (for example after deleting the old order having the same `OrderId`).	No
`PaymentAmount`	String	The total payment amount in `PaymentCurrency` charged for the order (if payment was processed in the respective API method call).	No
`PaymentCurrencyCode`	String	3-char ISO currency code for the order (if payment was processed in the respective API method call).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).	Optional if there was an error or failure
`Success`	Bool	Indicates if the call has succeeded. TRUE - Call succeeded. FALSE - Denotes an error or failure.

Examples

Request

{
   "LoyaltyVouchers":["123456","123467"]
}

GetCheckoutCartInfo (Global-e to Merchant)

The GetCheckoutCartInfo API retrieves cart information for international checkout processing. This API:

Is triggered when the cart page loads or when a checkout attempt is made
Only returns products that are in stock
Requires proper cart token validation
Is part of Global-e's extensions (custom integration only)

This method is called from a Global-e server with the cart token rendered in a cookie or HTML.DOM. The client's session calculates the price totals. The GetCheckoutCartInfo API returns all cart contents, including customer information for logged-in customers

This API only returns products that are in stock. If special handling is required for stock validation on your side, for products in the basket (for example, calls to an external system), Global-e can specify an additional URL for this method, to indicate that stock validation is specifically required.

If the cart data is unavailable, the checkout will not open and an error message will appear in the browser development console.

The GetCheckoutCartInfo API is only triggered upon the cart page loading, or when a checkout attempt is made.

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration in required.

Usage

Displays totals on the basket page
Opens the checkout process
Validates order (SendOrderToMerchant)

Security Requirements

Client-side: Session and Cart token (present in the request URL parameters)
Server-side: For both GET and POST:
- Cart token - Request URL parameter (required)
- Custom parameter - Request URL parameter (optional)
- Custom header (optional)
- IP whitelist (optional)
- HTTP Basic Authentication (optional)
- JWT (optional)
Additional methods available with POST only:
- OrderID - In the request payload
- Merchant GUID - In request payload (required)

Retry Logic

None. The GetCheckoutCartInfo API is only triggered upon the cart page loading, or when a checkout attempt is made. If the GetCheckoutCartInfo request fails to execute on the cart page, the international cart totals will not be calculated or displayed there. If the GetCheckoutCartInfo request fails on the checkout, the checkout will not open.

Method/URL

Client-side: GET

Server-side: GET/ POST (default GET). Global-e can configure your preference.

GET https://www.merchant-site-domain.com/get-checkout-cart-info-url
POST https://www.merchant-site-domain.com/get-checkout-cart-info-url

Parameters

Request

Requests can contain more parameters than listed.

Name	Type	Description	Mandatory
`countryCode`	String	2-char ISO code for the country to which shipped	No
`currencyCode`	String	3-char currency code for the country to which shipped	No
`merchantCartToken`	String	Identifier used for the cart by the Merchant’s site	No

Response

The GetCheckoutCartInfo API returns all cart contents, including customer information for logged-in customers.

Note

Some values are encoded and require the merchant to decode them, for example URLs, addresses, emails, and phone numbers.

Name	Type	Description
`CheckoutCartInfo`	Class CheckoutCartInfo	Retrieves cart information

Objects for GetCheckoutCartInfo API

CheckoutCartInfo

Parameter Name	Type	Description	Mandatory
`allowMailsFromMerchant`	Boolean	Indicates if the end customer’s consent to receive emails from merchants should be pre-selected in the Global‑e Checkout. TRUE - Customer consents to receive emails. FALSE - Customer does not consent to receive emails.	No
`billingDetails`	Object UserDetails	Billing details of a registered user (if available on the Merchant’s site). If the `userDetails` property mentioned below is specified, then `billingDetails` will be ignored.	No
`clientIP`	String	The end customer’s IP address	No
`CountryCode`	String	2-char ISO country code of the shipping country either pre-defined using geo-location or actively selected by the end customer. This may be different from `shippingDetails.CountryCode` denoting the registered user’s country.	No
`cultureCode`	String	ISO culture code. If specified, the textual properties will be returned in the requested culture’s language if available. Texts in English will be returned by default.	No
`currencyCode`	String	3-char ISO currency code denoting the end customer’s currency. If not specified, the Merchant’s default currency will be assumed by default.	No
`discountList`	List<Discounts>	List of JSON-serialized Discounts to be applied to the cart. Discounts of any type (“cart”, “shipping”, etc.) may be specified.	No
`doNotChargeVAT`	Boolean	Indicates if the end customer must not be charged VAT. This is usually set to TRUE for registered users who have validated their business entity’s VAT Registration Number with the merchant and are therefore VAT exempted.	No
`freeShippingCouponCode`	nvarchar	Merchant’s free shipping coupon code applied by the end customer. Max length: 50.	No
`hubID`	Decimal	Identifier of the Global‑e’s Local Hub previously returned by API. If not specified, the default Merchant’s Hub will be used instead.	No
`IncludeVAT`	Decimal	Optional for the merchants not supporting browsing integration. The value is returned from CountryCoefficients API.	No
`isFreeShipping`	Boolean	Indicates if the Merchant offers free international shipping to the end customer.	No
`loyaltyCode`	String	The loyalty code specified by the end customer (or read from the end customer’s account) on the Merchant’s site.	No
`LoyaltyPoints`	Object LoyaltyPoints	LoyaltyPoints contains data about the registered user for applying loyalty points on the Checkout page.	No
`loyaltyPointsEarned`	Decimal	The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site.	No
`loyaltyPointsSpent`	Decimal	The number of loyalty points to be spent for this purchase by the end customer on the Merchant’s site.	No
`loyaltyPointsTotal`	Decimal	The total number of loyalty points currently available in the end customer’s user account on the Merchant’s site.	No
`merchantCartHash`	nvarchar	A hash may be optionally generated by the merchant and returned to the merchant with an order API call. This hash may be used for additional cart and order validation purposes on the Merchant’s side. No max length.	No
`MerchantOrderId`	String	The merchant order id, if it is already known, at the point when the user is still in the cart page on the merchant’s store.	No
`originalCurrencyCode`	String	3-char ISO currency code denoting the original currency on the Merchant’s site (before applying country coefficient and FX conversion). If not specified, the Merchant’s default currency will be assumed by default.	No
`otVoucherAmount`	Decimal	Amount of the one-time voucher in `otVoucherCurrencyCode` currency.	No
`otVoucherCode`	String	One-time voucher code for the cart (for applicable platforms).	No
`otVoucherCurrencyCode`	String	One-time voucher currency used for the amount.	No
`paymentInstallments`	String	List of available payment instalment amounts. For example: {2,4,6,8} – This indicates that we should allow instalmentsin 2, 4, 6 or 8 instalment options (to be selected by the customer).	No
`prodectsList`	List<Product>	List of Product objects (specified in the request body)	Yes
`rateData`	String	Currency data is used by Global-e to verify the currency rate and to return the value received in the used currency rate.	Optional, irrelevant for GetCheckoutCartInfo API response
`shippingDetails`	Object UserDetails	Shipping details of a registered user (if available on the Merchant’s site). If the `userDetails` property is specified, then the `shippingDetails` will be ignored. If `countryCode` is not specified, the shipping country must be specified in `shippingDetails.CountryCode` property. If not specified neither in the `countryCode` argument nor in `shippingDetails.CountryCode` property, clientIP argument defined above becomes mandatory and will be used to determine the end user’s shipping country by Global‑e system.	No
`shippingOptionsList`	List<ShippingOption>	List of JSON-serialized Shipping Options available for local shipping of the order from the Merchant to Global‑e’s Local Hub previously returned by ActiveHubDetails API. If the Global-e integration shipping API has been created and enabled for Global‑e on the Merchant’s site, Global‑e will prefer this Shipping Option when posting the order back to the Merchant’s site (using SendOrderToMerchant API). Therefore, all other shipping APIs available for local shipping may be omitted in `shippingOptionsList`.	No
`urlParameters`	List<KeyValuePair>	List of JSON-serialized Key:Value pairs denoting the values of the parameters specified in the respective Merchant’s REST API action URLs. For example, to instruct Global‑e to include “en-AU” locale in the SendOrderToMerchant call for this cart, `urlParameters` should include the following `KeyValuePair: [{"Key":"locale", "Value":"en-AU"}]`. In this example “locale” parameter should be configured for `SendOrderToMerchant` URL for this merchant on the Global‑e side.	No
`userDetails`	Object CartUserDetails	All available details of the user including all relevant addresses. If `userDetails` is not specified, then `shippingDetails` and `billingDetails` properties will be used instead. `userDetails` property can be used by merchants who support multiple shipping and/or multiple billing addresses in the user’s account.	No
`vatRegistrationNumber`	String	VAT Registration Number of the end customer’s business entity validated with the merchant.	No
`webStoreCode`	nvarchar	Code used on the merchant’s side to identify the web store where the current cart is originating. This code should be used when a multi-store setup is on the merchant’s site. Max length: 100	No
`webStoreInstanceCode`	String	Code used on the merchant’s side to identify the web store instance where the current cart is originating from. This code should be used in case of multi-store domains set up on the merchant’s site.	No

Examples

Response Sample 1

Response contains CheckoutCartInfo class

{
    "productsList": [{
            "ProductCode": "9632261340000",
            "ProductGroupCode": "9632261_c340000",
            "CartItemId": "6601",
            "ParentCartItemId": "",
            "CartItemOptionId": "",
            "Name": "name of product",
            "Description": "product description",
            "Keywords": "product keywords",
            "URL ": "product page url",
            "GenericHSCode ": "",
            "OriginCountryCode": "CHN",
            "Weight": 0.0,
            "Height": 0,
            "Width": 0,
            "Length": 0,
            "Volume": 0,
            "ImageURL": "",
            "ImageHeight": 533,
            "ImageWidth": 414,
            "IsFixedPrice": "true",
            "ListPrice": null,
            "OriginalListPrice": 20.0000,
            "SalePrice": 0.0,
            "SalePriceBeforeRounding": 0.0,
            "OriginalSalePrice": 20.0000,
            "OrderedQuantity": 2,
            "DeliveryQuantity": 2,
            "IsBlockedForGlobalE": false,
            "VATRateType": "",
            "LocalVATRateType": "",
            "Brand": {
                "BrandCode": "7",
                "Name": "Brand2"
            },
            "Categories": null,
            "Attributes": [{
                    "AttributeCode": "26",
                    "Name": "26",
                    "AttributeTypeCode": "size"
                }, {
                    "AttributeCode": "Geranium Red/Cut Out",
                    "Name": "Geranium Red/Cut Out",
                    "AttributeTypeCode": "color"
                }
            ],
        }
    ],
    "shippingDetails": {
        "UserId": "",
        "UserIdNumber": "",
        "UserIdNumberType": {
            "UserIdNumberTypeCode": null,
            "Name": "Shipping"
        },
        "FirstName": "",
        "LastName": "",
        "MiddleName": "",
        "Salutation": "",
        "Phone1": "",
        "Phone2": "",
        "Fax": "",
        "Email": "",
        "Address1": "",
        "Address2": "",
        "City": "",
        "StateOrProvince": "",
        "StateCode": "",
        "Zip": "",
        "CountryCode": "",
        "CountryName": ""
    },
    "billingDetails": {
        "UserId": "",
        "UserIdNumber": "",
        "UserIdNumberType": {
            "UserIdNumberTypeCode": null,
            "Name": "Billing"
        },
        "FirstName": "",
        "LastName": "",
        "MiddleName": "",
        "Salutation": "",
        "Phone1": "",
        "Phone2": "",
        "Fax": "",
        "Email": "",
        "Address1": "",
        "Address2": "",
        "City": "",
        "StateOrProvince": "",
        "StateCode": "",
        "Zip": "",
        "CountryCode": "",
        "CountryName": ""
    },
    "discountsList": [{
            "OriginalDiscountValue": 10.0000,
            "DiscountType": "percentage",
            "Name": "discount name",
            "Description": "",
            "DiscountCode": null,
            "ProductCartItemId": 6601,
            "CouponCode": null
        }
    ]
}

Response Sample 2: Dynamic Prices

{
    "productsList": [{
            "CartItemId": "676106",
            "ProductCode": "676106",
            "ProductGroupCode": "CS16577",
            "Name": "+Warmers",
            "Description": "Product List Description",
            "IsFixedPrice": false,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https://www.mystore.co.uk/product/[myproduct]",
            "Volume": 0.12,
            "Weight": 0.08,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 0
            },
            "OriginalSalePrice": 29.17,
            "Categories": [{
                    "CategoryCode": 161,
                    "Name": "Cycle Clothing > Armwarmers"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 2,
                    "Name": "Black"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 869,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 35,
            "ImageURL": "https://www.mystore.co.uk/product-media/[myproductimpage.jpg]",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 38,
                "Name": "Castelli"
            },
            "SalePrice": 0,
            "ListPrice": 0,
            "ProductClassCode": "expensive_warmers"
        }, {
            "CartItemId": "678197",
            "ProductCode": "678197",
            "ProductGroupCode": "7MESH-1507",
            "Name": "Resistance Jacket",
            "Description": "With its ...... short or long sleeve.",
            "IsFixedPrice": false,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/item\/7Mesh\/Jacket\/EAM",
            "Volume": 1,
            "Weight": 0.115,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 150,
            "Categories": [{
                    "CategoryCode": 151,
                    "Name": "Cycle Clothing > Jacket Wind"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 3,
                    "Name": "Blue"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 367,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 180,
            "ImageURL": "https:\/\/dbyvw4efi.cloudfront.net\Jacket-blue.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 705,
                "Name": "7Mesh"
            },
            "SalePrice": 0,
            "ListPrice": 0
        }
    ],
    "discountsList": [{
            "OriginalDiscountValue": 3.398,
            "DiscountType": null,
            "Name": "GLOBALE20",
            "Description": null,
            "DiscountCode": "GLOBALE20",
            "ProductCartItemId": null,
            "CouponCode": "GLOBALE20",
            "CalculationMode": 1,
            "DiscountValue": 0
        }
    ],
    "billingDetails": {
        "UserId": "1144404",
        "Email": "[email protected]",
        "Salutation": "",
        "FirstName": "john",
        "LastName": "doe",
        "Address1": "basel 25",
        "Address2": "",
        "City": "petah tikva",
        "StateOrProvince": "",
        "Zip": "11223344",
        "CountryCode": "ISR",
        "CountryName": "Israel",
        "Phone1": "0000000000",
        "Phone2": ""
    },
    "shippingDetails": {
        "UserId": "1144404",
        "Email": "[email protected]",
        "Salutation": "",
        "FirstName": "john",
        "LastName": "winer",
        "Address1": "basel 25",
        "Address2": "",
        "City": "petah tikva",
        "StateOrProvince": "",
        "Zip": "11223344",
        "CountryCode": "ISR",
        "CountryName": "Israel",
        "Phone1": "0000000000",
        "Phone2": ""
    }
}

Response Sample 3: Fixed Prices

{
    "productsList": [{
            "CartItemId": "676106",
            "ProductCode": "676106",
            "ProductGroupCode": "CS16577",
            "Name": "N+ Warmers",
            "Description": "The Warmers .... and water resistance.",
            "IsFixedPrice": true,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/Warmers\/HOG",
            "Volume": 0.12,
            "Weight": 0.08,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 0,
            "VATRateType": {
                "VATRateTypeCode": "vat10.5",
                "Rate": 10.5
            },
            "Categories": [{
                    "CategoryCode": 161,
                    "Name": "Cycle Clothing > Warmers"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 2,
                    "Name": "Black"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 869,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 0,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Warmer.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 38,
                "Name": "BandNamei"
            },
            "SalePrice": 120,
            "ListPrice": 120,
            "ProductClassCode": "expensive_warmers"
        }, {
            "CartItemId": "678197",
            "ProductCode": "678197",
            "ProductGroupCode": "7MESH-1507",
            "Name": "Resistance Jacket",
            "Description": "With its .... your short or long sleeves.",
            "IsFixedPrice": true,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/Jacket\/JAM",
            "Volume": 1,
            "Weight": 0.115,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 0,
            "Categories": [{
                    "CategoryCode": 151,
                    "Name": "Cycle Clothing > Jacket Wind"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 3,
                    "Name": "Blue"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 367,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 0,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Jacket-blue.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 705,
                "Name": "Mesh"
            },
            "SalePrice": 180,
            "ListPrice": 150
        }
    ],
    "discountsList": [{
            "OriginalDiscountValue": 0,
            "DiscountType": null,
            "Name": "GLOBALE20",
            "Description": null,
            "DiscountCode": "GLOBALE20",
            "ProductCartItemId": null,
            "CouponCode": "GLOBALE20",
            "CalculationMode": 3,
            "DiscountValue": 50
        }
    ],
    "billingDetails": {
        "UserId": "1144404",
        "Email": "[email protected]",
        "Salutation": "",
        "FirstName": "john",
        "LastName": "doe",
        "Address1": "basel 25",
        "Address2": "",
        "City": "petah tikva",
        "StateOrProvince": "",
        "Zip": "11223344",
        "CountryCode": "ISR",
        "CountryName": "Israel",
        "Phone1": "0000000000",
        "Phone2": ""
    },
    "shippingDetails": {
        "UserId": "1144404",
        "Email": "[email protected]",
        "Salutation": "",
        "FirstName": "john",
        "LastName": "doe",
        "Address1": "basel 25",
        "Address2": "",
        "City": "petah tikva",
        "StateOrProvince": "",
        "Zip": "11223344",
        "CountryCode": "ISR",
        "CountryName": "Israel",
        "Phone1": "0000000000",
        "Phone2": ""
    }
}

Response Sample 4: Multi Addresses

{
    "productsList": [{
            "CartItemId": "676106",
            "ProductCode": "676106",
            "ProductGroupCode": "CS16577",
            "Name": "N+ Warmers",
            "Description": "The <a href=\"https:\/\/www.mysite.co.uk\/brand\/... and water resistance.",
            "IsFixedPrice": true,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/item\/Warmers\/HOG",
            "Volume": 0.12,
            "Weight": 0.08,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 21
            },
            "OriginalSalePrice": 0,
            "Categories": [{
                    "CategoryCode": 161,
                    "Name": "Cycle Clothing > Warmers"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 2,
                    "Name": "Black"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 869,
                    "Name": "M"
                }
            ],
            "MetaData": {
                "Attributes": [{
                        "AttributeKey": "Name",
                        "AttributeValue": "Alex"
                    }
                ]
            },
            "OriginalListPrice": 0,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Warmer.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 38,
                "Name": "BrandName"
            },
            "SalePrice": 50,
            "ListPrice": 123,
            "ProductClassCode": "expensive_warmers"
        }, {
            "CartItemId": "678197",
            "ProductCode": "678197",
            "ProductGroupCode": "7MESH-1507",
            "Name": "Resistance Jacket",
            "Description": "With its ... your short or long sleeve.",
            "IsFixedPrice": false,
            "IsBlockedForGlobalE": false,
            "OrderedQuantity": 1,
            "URL": "https:\/\/www.mysite.co.uk\/Jacket\/JAM",
            "Volume": 1,
            "Weight": 0.115,
            "LocalVATRateType": {
                "VATRateTypeCode": "NORMAL",
                "Rate": 20
            },
            "OriginalSalePrice": 150,
            "Categories": [{
                    "CategoryCode": 151,
                    "Name": "Cycle Clothing > Jacket"
                }, {
                    "CategoryCode": "WORLDWIDE",
                    "Name": "WORLDWIDE"
                }
            ],
            "Attributes": [{
                    "AttributeTypeCode": "colour_or_flavour",
                    "AttributeCode": 3,
                    "Name": "Blue"
                }, {
                    "AttributeTypeCode": "size",
                    "AttributeCode": 367,
                    "Name": "M"
                }
            ],
            "OriginalListPrice": 180,
            "ImageURL": "https:\/\/offpi.cloudfront.net\/Jacket-blue.jpg",
            "ImageHeight": 145,
            "ImageWidth": 145,
            "Brand": {
                "BrandCode": 705,
                "Name": "Mesh"
            },
            "SalePrice": 0,
            "ListPrice": 0
        }
    ],
    "discountsList": [{
            "OriginalDiscountValue": 0,
            "DiscountType": null,
            "Name": "GLOBALE20",
            "Description": null,
            "DiscountCode": "GLOBALE20",
            "ProductCartItemId": "676106",
            "CouponCode": "GLOBALE20",
            "CalculationMode": 3,
            "DiscountValue": 3.398
        }
    ],
    "userDetails": {
        "UserId": "1144404",
        "AddressDetails": [{
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe",
                "Address1": "basel 25",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": true,
                "IsBilling": false,
                "IsDefaultShipping": true,
                "IsDefaultBilling": false,
                "AddressBookId": 111
            }, {
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe",
                "Address1": "basel 25",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": false,
                "IsBilling": true,
                "IsDefaultShipping": false,
                "IsDefaultBilling": true,
                "AddressBookId": 222
            }, {
                "Email": "[email protected]",
                "Salutation": "",
                "FirstName": "john",
                "LastName": "doe3",
                "Address1": "basel 253",
                "Address2": "",
                "City": "petah tikva",
                "StateOrProvince": "",
                "Zip": "11223344",
                "CountryCode": "IL",
                "CountryName": "Israel",
                "Phone1": "0000000000",
                "Phone2": "",
                "IsShipping": true,
                "IsBilling": true,
                "IsDefaultShipping": false,
                "IsDefaultBilling": false,
                "AddressBookId": 333
            }
        ]
    },
    "allowMailsFromMerchant": true
}

NotifyOrderRefund (Global-e to Merchant)

The NotifyOrderRefund method notifies the merchant about Global-e initiated refunds issued to the shopper.

If implemented on the merchant’s site, the Global‑e servers post the information about customer refunds, in cases where such refunds are initiated on the Global‑e side.

Method/URL

https://www.merchant-site-domain/order-refund-url

Parameters

Request

Requests can contain more parameters than listed.

Name	Type	Description	Mandatory
order	Object Merchant.OrderRefund	Contains information about order refunds.	Yes

Response

Note

Some response values are encoded and require the merchant to decode them, for example URLs, addresses, emails, and phone numbers.

Name	Type	Description	Mandatory
Merchant.ResponseInfo	Object Merchant.ResponseInfo	Provides response data regarding the API call.

Objects for NotifyOrderRefund API

Merchant.Order

Parameter Name	Type	Description	Mandatory
`AdditionalRequiredDocuments`	List<orderDocoment>	The required additional documents for shipping. When the information is provided, the Merchant must wait for the documents to be provided before starting fulfilment.
`AllowMailsFromMerchant`	Boolean	Indicates if the end customer has opted on the Global‑e checkout page to receive emails from the Merchant. TRUE - Customer opted to receive emails FALSE - Customer did not opt to receive emails
`CartHash`	String	Cart hash originally specified in the `merchantCartHash` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`CashOnDeliveryFee`	Decimal	Cash On Delivery fee amount in Merchant’s currency.
`CCFPrice`	Decimal	Customs Clearance Fees (CCF), in the Merchant currency.
`ClearCart`	Boolean	Indicates if the end customer’s cart must be cleared before this method finishes execution on the Merchant’s site. TRUE - The end customer’s cart must be cleared FALSE - The end customer's cart does not have to be cleare
`CurrencyCode`	String	3-char ISO currency code for the order being posted. By default, this is set to the original Merchant’s currency.
`CurrencyName`	String	Customer currency name. Returned by `GetOrdersDetails` API only	No
`Customer`	Object Merchant.Customer	The paying customer’s preferences (Global-e acts as a paying customer).
`CustomerComments`	String	Holds the gift message. In the offline order flow, holds the product comment.
`CustomerComments`	String	Comments text entered by the end customer in Global‑e checkout.	No
`CustomerDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts the customer paid for the order.	No
`DateCreated`	String	Order creation date and time. Returned by `GetOrdersDetails` API only.	No
`DiscountedShippingPrice`	Decimal	The shipping price paid by the customer converted to the Merchant’s currency. Total Shipping price reducing Order Discounts (`InternationalDetails.DiscountedShippingPrice` price converted to the Merchant currency).
`Discounts`	List<Merchant.Discount>	The list of discounts being applied to the order, according to the original list of discounts received in `SendCart` for this order, and to the Merchant shipping configuration on Global‑e.	No
`DoNotChargeVAT`	Boolean	Indicates if the end customer hasn’t been charged VAT in Global‑e checkout, as specified in the `doNotChargeVAT` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - VAT is not charged TRUE - VAT is charged	No
`ExporterDetails.DestinationRegistrationNumber`	Decimal	The Tax reference number of the GE Entity at the destination country. Should only be provided when the order is tax-collected. Otherwise, the field should be Null. The value should be Null if the order destination is for an EU country.
`ExporterDetails.LocalRegistrationClearance`	Boolean	Indicates whether the Merchant can use the destination Registration number. TRUE - Merchant can use destination Registration number (`ExporterDetails.DestinationRegistrationNumber`) FALSE - Merchant cannot use destination Registration number .
`FreeShippingCouponCode`	String	Merchant’s free shipping `CouponCode` applied by the end customer, as specified in the `FreeShippingCouponCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`InternationalDetails`	Object Merchant.InternationalDetails	Details referring to the end customer’s order placed on the Global‑e side. These details apply only to the Merchants dealing with international customers’ support themselves.	No
`IsB2B`	Boolean	Indicates if the order has a Company name and VAT registration number. TRUE - Order contains a company name and VAT registration number FALSE - Order does not contain a company name and VAT registration number
`IsFreeShipping`	Boolean	Indicates if the Merchant offers free international shipping to the end customer, as specified in the `IsFreeShipping` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - Shipping is free. FALSE - Shipping is not free.	No
`IsMoto`	Boolean	Indicates if the the customer is a customer support agent and an “Offline order” took place TRUE - The customer is a customer support agent and an “Offline order” took place FALSE - The customer is a regular customer
`IsReplacementOrder`	Boolean	Indicates if the order is a replacement. TRUE - The order is a replacement FALSE - The order is not a replacement
`IsSplitOrder`	Boolean	Indicates if the order should be handled as a split order (i.e. without consolidation). TRUE - Order will be split FALSE - Order is not to be split	No
`IsTaxExemption`	Boolean	Indicates if the order has a tax exemption. TRUE - Order has a tax exemption FALSE - Order does not have a tax exemption
`LoyaltyCode`	String	Loyalty code applicable to the Merchant’s site entered by the end customer in Global‑e checkout.	No
`LoyaltyPointsEarned`	Decimal	The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site, as specified in the `loyaltyPointsEarned` argument for the `SendCart` method for the cart converted to this order on Global-e.	No
`LoyaltyPointsSpent`	Decimal	The number of loyalty points spent for this purchase. The existing loyalty points handling procedure must be applied to the end customer’s user account. Therefore, the “Loyalty points” type discount must not be applied to the order directly but can be used for display purposes elsewhere in the system (i.e. on the end user’s My Account page).	No
`Markups`	List<Merchant.Discount>	The list of markups being applied to the order, according to the Merchant shipping configuration on Global‑e. Effectively Markup is a “negative Discount”. The main use case for markups is when the end customer is charged in Global‑e checkout, a flat shipping rate, which is higher than the shipping rate, calculated for the respective order. In this case, Global‑e pays the difference to the Merchant in the form of Markups applied to the order. Unlike Discounts, Markups may be only passed to the Merchant’s back-end ERP system for reconciliation purposes, and may not be displayed to the end customer.	No
`MerchantDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts that the Merchant subsidized for the order.	No
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`MerchantOrderId`	String	Order unique identifier on the Merchant’s site returned from a previous call to the `SendOrderToMerchant` method for this order.	No
`ModifiedProduct`	String	Holds the product’s SKU
`OrderCreationSource`	Decimal	One of the values of `OrderCreationSource` enumeration denoting a type of discount shown in the OrderCreationSource Table.
`OrderDocuments`	List<OrderDocument>	Always contains a single document - it can be either a VAT Invoice or a Customer Receipt, depends if it is within the EU or not.
`OrderId`	String	Global‑e order unique identifier.
`OrderPaymentMethods`	List<OrderPaymentMethod>	List of payment methods the customer use (Credit card, Gift Cards)
`OrderStatusReason`	Object OrderStatusReason	Reason for the order status, why it was cancelled.
`OriginalOrder`	Object Merchant.OriginalOrder	Details that refer to the original order if the current order is a replacement.	No
`OTCurrencyCode`	String	Currency of the one-time voucher code used to place the order.	No
`OTVoucherAmount`	Decimal	The amount taken off the voucher when applicable.	No
`OTVoucherCode`	String	One-time voucher code used to place the order	No
`Parcels`	List<Merchant.Parcel>	The list of parcels created for the order. Returned by `GetOrdersDetails` API only.	No
`PaymentDetails`	Object Merchant.PaymentDetails	The paying customer’s payment details.
`PrePayOffered`	Boolean	Indicates if the prepayment option for duties and taxes was offered to the customer. TRUE - Prepayment option offered. FALSE - Prepayment option not offered.
`PriceCoefficientRate`	Decimal	`CountryCoefficient` rate applied to the prices in this order.
`PrimaryBilling`	Object Merchant.CustomerDetails	The primary customer’s billing details. If `IsEndCustomerPrimary` is set to TRUE, then the primary customer is the payer and his details are indicated in the URL-encoded form.
`PrimaryShipping`	Object Merchant.CustomerDetails	Primary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is TRUE, this field contains the end customers' shipping details. this field contains the Global-e hub's shipping address in the URL-encoded form.
`Products`	List<Merchant.Product>	The list of products being purchased.
`RoundingRate`	Decimal	The average conversion rate applied to the prices paid by the end customer when calculating the prices paid by Global‑e to the Merchant in the original Merchant’s currency. This rate includes “FX conversion” and “marketing rounding” factors.
`SameDayDispatch`	Boolean	Indicates if the end customer has requested “Same Day Dispatch” on Global‑e checkout. TRUE - Customer requested "Same Day Dispatch" FALSE - Customer did not request "Same Day Dispatch"	No
`SameDayDispatchCost`	Decimal	Cost of the “Same Day Dispatch” option selected by the end customer on Global‑e checkout, in the original Merchant’s currency.	No
`SecondaryBilling`	Object Merchant.CustomerDetails	Secondary customer’s billing details. If `Customer.IsEndCustomerPrimary` is FALSE, this contains attributes of the end customer’s details indicated in the URL-encoded form.
`SecondaryShipping`	Object Merchant.CustomerDetails	Secondary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is FALSE, this field contains the end customers' shipping details.
`ShippingMethodCode`	String	Code denoting the local shipping method selected from the list of available shipping options provided in the `shippingOptionsList` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`ShipToStoreCode`	String	Code denoting the Merchant’s store specified by the customer for “ship to shop” shipping destination (to be mapped on the Global‑e side).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
`Subs`	List<Merchant.Order>	Contains Sub orders related to Mixed order. This list is defined only in case the order is Mixed.
`TotalDutiesAndTaxesPrice`	Decimal	Total Duties & Taxes value including Customs Clearance Fees, in the Merchant currency. This amount is the total amount, regardless of whether the customer or the Merchant paid it.
`TotalDutiesPaidByCustomerPrice`	Decimal	The total amount of duties paid by the customer in the Merchant’s currency.
`UserId`	String	Internal User identifier on the Merchant’s site originally specified in the `shippingDetails`.`UserId`argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`USSalesTax`	Decimal	Sales tax value for USA in the Merchant currency. This value is included in `TotalDutiesAndTaxesPrice`.
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store, as specified in the `WebStoreCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No

OrderCreationSource

One of the following possible values of OrderCreationSource enumeration denoting a type of discount:

OrderCreationSource Value	Name	Description
0	GECheckout	The default value for orders created in a normal flow via Global‑e Checkout
1	Marketplace	The value for orders that are created at a marketplace and sent to Global-e via your brand

Merchant.ResponseInfo

Parameter Name	Type	Description	Mandatory
`Description`	String	Optional response description. In case of an error, this property indicates the error message description.	No
`ErrorCode`	String	Error code to be returned when an error occurs.	No
`InternalOrderId`	String	Order unique identifier on the Merchant’s site	Optional if there was an error, a failure, or if the action is not related to a specific order
`Message`	String	Optional response message. In case of an error, this property indicates the error message text.	No
`OrderId`	String	Order identifier on the Merchant’s site used for display and reporting purposes only. Unlike the `InternalOrderId`, this identifier is not necessarily unique over time, as the Merchant’s site may potentially reuse it (for example after deleting the old order having the same `OrderId`).	No
`PaymentAmount`	String	The total payment amount in `PaymentCurrency` charged for the order (if payment was processed in the respective API method call).	No
`PaymentCurrencyCode`	String	3-char ISO currency code for the order (if payment was processed in the respective API method call).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).	Optional if there was an error or failure
`Success`	Boolean	Indicates if the call has succeeded. TRUE - Call succeeded. FALSE - Denotes an error or failure.

Example

Request

{
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "MerchantOrderId": "14123332",
    "Products": [{
            "CartItemId": 12365,
            "RefundQuantity": "3",
            "OriginalRefundAmount": "114.5300",
            "RefundAmount": "170.1000",
            "RefundReason": {
                "OrderRefundReasonCode": "DAMAGED-ITEM-CODE",
                "Name": "Damaged Item"
            },
            "RefundComments": "Fully refunded order"
        }
    ],
    "OrderId": "GE69488861GB",
    "RefundId": 789,
    "RMANumber": 6543,
    "CurrencyCode": “CAD”,
    "OriginalCurrencyCode": “USD”,
    "TotalRefundAmount": "170.10",
    "RefundReason": {
        "OrderRefundReasonCode": "DAMAGED-ITEM-CODE",
        "Name": "Damaged Item"
    },
    "RefundComments": "Fully refunded order",
    "OriginalTotalRefundAmount": "114.53",
    "ServiceGestureAmount": "0.00",
    "WebStoreCode": null
}

PerformOrderPayment (Global-e to Merchant)

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

Posts order payment details to the Merchant's site and perform the payment.

Only order.OrderId and order.PaymentDetails classes are mandatory for this method. For Mixed orders, "Subs" is mandatory.

SecurityRequirements

Merchant GUID - In request payload (required)
Custom header (optional)
IP whitelist (optional)
HTTP Basic Authentication (optional)
JWT (optional)

Retry Logic

There is no retry upon a merchant failure response or timeout. The timeout period is 5 minutes and this cannot be adjusted. Requests that fail to initiate from Global-e side will trigger an alert to the Global-e NOC team for manual review. Merchant failure responses or timeouts will trigger an alert to the Global-e NOC team for manual review. Requests that fail to initiate from Global-e side will trigger a retry once a minute for up to 3 attempts after which an alert will trigger for manual review.

Method/URL

POST https://www.merchant-site-domain.com/order-payment-only-url

Parameters

Request

Requests can contain more parameters than listed.

Note

Some response values are encoded and require the merchant to decode them, for example URLs, addresses, emails, and phone numbers.

Name	Type	Description	Mandatory
order	Object Merchant.Order	`Merchant.Order` objects contain information about orders.	Yes

Objects for PerformOrderPayment API

Merchant.Order

Parameter Name	Type	Description	Mandatory
`AdditionalRequiredDocuments`	List<orderDocoment>	The required additional documents for shipping. When the information is provided, the Merchant must wait for the documents to be provided before starting fulfilment.
`AllowMailsFromMerchant`	Boolean	Indicates if the end customer has opted on the Global‑e checkout page to receive emails from the Merchant. TRUE - Customer opted to receive emails FALSE - Customer did not opt to receive emails
`CartHash`	String	Cart hash originally specified in the `merchantCartHash` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`CashOnDeliveryFee`	Decimal	Cash On Delivery fee amount in Merchant’s currency.
`CCFPrice`	Decimal	Customs Clearance Fees (CCF), in the Merchant currency.
`ClearCart`	Boolean	Indicates if the end customer’s cart must be cleared before this method finishes execution on the Merchant’s site. TRUE - The end customer’s cart must be cleared FALSE - The end customer's cart does not have to be cleare
`CurrencyCode`	String	3-char ISO currency code for the order being posted. By default, this is set to the original Merchant’s currency.
`CurrencyName`	String	Customer currency name. Returned by `GetOrdersDetails` API only	No
`Customer`	Object Merchant.Customer	The paying customer’s preferences (Global-e acts as a paying customer).
`CustomerComments`	String	Holds the gift message. In the offline order flow, holds the product comment.
`CustomerComments`	String	Comments text entered by the end customer in Global‑e checkout.	No
`CustomerDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts the customer paid for the order.	No
`DateCreated`	String	Order creation date and time. Returned by `GetOrdersDetails` API only.	No
`DiscountedShippingPrice`	Decimal	The shipping price paid by the customer converted to the Merchant’s currency. Total Shipping price reducing Order Discounts (`InternationalDetails.DiscountedShippingPrice` price converted to the Merchant currency).
`Discounts`	List<Merchant.Discount>	The list of discounts being applied to the order, according to the original list of discounts received in `SendCart` for this order, and to the Merchant shipping configuration on Global‑e.	No
`DoNotChargeVAT`	Boolean	Indicates if the end customer hasn’t been charged VAT in Global‑e checkout, as specified in the `doNotChargeVAT` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - VAT is not charged TRUE - VAT is charged	No
`ExporterDetails.DestinationRegistrationNumber`	Decimal	The Tax reference number of the GE Entity at the destination country. Should only be provided when the order is tax-collected. Otherwise, the field should be Null. The value should be Null if the order destination is for an EU country.
`ExporterDetails.LocalRegistrationClearance`	Boolean	Indicates whether the Merchant can use the destination Registration number. TRUE - Merchant can use destination Registration number (`ExporterDetails.DestinationRegistrationNumber`) FALSE - Merchant cannot use destination Registration number .
`FreeShippingCouponCode`	String	Merchant’s free shipping `CouponCode` applied by the end customer, as specified in the `FreeShippingCouponCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`InternationalDetails`	Object Merchant.InternationalDetails	Details referring to the end customer’s order placed on the Global‑e side. These details apply only to the Merchants dealing with international customers’ support themselves.	No
`IsB2B`	Boolean	Indicates if the order has a Company name and VAT registration number. TRUE - Order contains a company name and VAT registration number FALSE - Order does not contain a company name and VAT registration number
`IsFreeShipping`	Boolean	Indicates if the Merchant offers free international shipping to the end customer, as specified in the `IsFreeShipping` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - Shipping is free. FALSE - Shipping is not free.	No
`IsMoto`	Boolean	Indicates if the the customer is a customer support agent and an “Offline order” took place TRUE - The customer is a customer support agent and an “Offline order” took place FALSE - The customer is a regular customer
`IsReplacementOrder`	Boolean	Indicates if the order is a replacement. TRUE - The order is a replacement FALSE - The order is not a replacement
`IsSplitOrder`	Boolean	Indicates if the order should be handled as a split order (i.e. without consolidation). TRUE - Order will be split FALSE - Order is not to be split	No
`IsTaxExemption`	Boolean	Indicates if the order has a tax exemption. TRUE - Order has a tax exemption FALSE - Order does not have a tax exemption
`LoyaltyCode`	String	Loyalty code applicable to the Merchant’s site entered by the end customer in Global‑e checkout.	No
`LoyaltyPointsEarned`	Decimal	The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site, as specified in the `loyaltyPointsEarned` argument for the `SendCart` method for the cart converted to this order on Global-e.	No
`LoyaltyPointsSpent`	Decimal	The number of loyalty points spent for this purchase. The existing loyalty points handling procedure must be applied to the end customer’s user account. Therefore, the “Loyalty points” type discount must not be applied to the order directly but can be used for display purposes elsewhere in the system (i.e. on the end user’s My Account page).	No
`Markups`	List<Merchant.Discount>	The list of markups being applied to the order, according to the Merchant shipping configuration on Global‑e. Effectively Markup is a “negative Discount”. The main use case for markups is when the end customer is charged in Global‑e checkout, a flat shipping rate, which is higher than the shipping rate, calculated for the respective order. In this case, Global‑e pays the difference to the Merchant in the form of Markups applied to the order. Unlike Discounts, Markups may be only passed to the Merchant’s back-end ERP system for reconciliation purposes, and may not be displayed to the end customer.	No
`MerchantDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts that the Merchant subsidized for the order.	No
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`MerchantOrderId`	String	Order unique identifier on the Merchant’s site returned from a previous call to the `SendOrderToMerchant` method for this order.	No
`ModifiedProduct`	String	Holds the product’s SKU
`OrderCreationSource`	Decimal	One of the values of `OrderCreationSource` enumeration denoting a type of discount shown in the OrderCreationSource Table.
`OrderDocuments`	List<OrderDocument>	Always contains a single document - it can be either a VAT Invoice or a Customer Receipt, depends if it is within the EU or not.
`OrderId`	String	Global‑e order unique identifier.
`OrderPaymentMethods`	List<OrderPaymentMethod>	List of payment methods the customer use (Credit card, Gift Cards)
`OrderStatusReason`	Object OrderStatusReason	Reason for the order status, why it was cancelled.
`OriginalOrder`	Object Merchant.OriginalOrder	Details that refer to the original order if the current order is a replacement.	No
`OTCurrencyCode`	String	Currency of the one-time voucher code used to place the order.	No
`OTVoucherAmount`	Decimal	The amount taken off the voucher when applicable.	No
`OTVoucherCode`	String	One-time voucher code used to place the order	No
`Parcels`	List<Merchant.Parcel>	The list of parcels created for the order. Returned by `GetOrdersDetails` API only.	No
`PaymentDetails`	Object Merchant.PaymentDetails	The paying customer’s payment details.
`PrePayOffered`	Boolean	Indicates if the prepayment option for duties and taxes was offered to the customer. TRUE - Prepayment option offered. FALSE - Prepayment option not offered.
`PriceCoefficientRate`	Decimal	`CountryCoefficient` rate applied to the prices in this order.
`PrimaryBilling`	Object Merchant.CustomerDetails	The primary customer’s billing details. If `IsEndCustomerPrimary` is set to TRUE, then the primary customer is the payer and his details are indicated in the URL-encoded form.
`PrimaryShipping`	Object Merchant.CustomerDetails	Primary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is TRUE, this field contains the end customers' shipping details. this field contains the Global-e hub's shipping address in the URL-encoded form.
`Products`	List<Merchant.Product>	The list of products being purchased.
`RoundingRate`	Decimal	The average conversion rate applied to the prices paid by the end customer when calculating the prices paid by Global‑e to the Merchant in the original Merchant’s currency. This rate includes “FX conversion” and “marketing rounding” factors.
`SameDayDispatch`	Boolean	Indicates if the end customer has requested “Same Day Dispatch” on Global‑e checkout. TRUE - Customer requested "Same Day Dispatch" FALSE - Customer did not request "Same Day Dispatch"	No
`SameDayDispatchCost`	Decimal	Cost of the “Same Day Dispatch” option selected by the end customer on Global‑e checkout, in the original Merchant’s currency.	No
`SecondaryBilling`	Object Merchant.CustomerDetails	Secondary customer’s billing details. If `Customer.IsEndCustomerPrimary` is FALSE, this contains attributes of the end customer’s details indicated in the URL-encoded form.
`SecondaryShipping`	Object Merchant.CustomerDetails	Secondary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is FALSE, this field contains the end customers' shipping details.
`ShippingMethodCode`	String	Code denoting the local shipping method selected from the list of available shipping options provided in the `shippingOptionsList` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`ShipToStoreCode`	String	Code denoting the Merchant’s store specified by the customer for “ship to shop” shipping destination (to be mapped on the Global‑e side).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
`Subs`	List<Merchant.Order>	Contains Sub orders related to Mixed order. This list is defined only in case the order is Mixed.
`TotalDutiesAndTaxesPrice`	Decimal	Total Duties & Taxes value including Customs Clearance Fees, in the Merchant currency. This amount is the total amount, regardless of whether the customer or the Merchant paid it.
`TotalDutiesPaidByCustomerPrice`	Decimal	The total amount of duties paid by the customer in the Merchant’s currency.
`UserId`	String	Internal User identifier on the Merchant’s site originally specified in the `shippingDetails`.`UserId`argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`USSalesTax`	Decimal	Sales tax value for USA in the Merchant currency. This value is included in `TotalDutiesAndTaxesPrice`.
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store, as specified in the `WebStoreCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No

OrderCreationSource

One of the following possible values of OrderCreationSource enumeration denoting a type of discount:

OrderCreationSource Value	Name	Description
0	GECheckout	The default value for orders created in a normal flow via Global‑e Checkout
1	Marketplace	The value for orders that are created at a marketplace and sent to Global-e via your brand

Examples

Request (

{
    "OrderId": "00010000100000000020",
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "PaymentDetails": {
        "OwnerFirstName": "Nir",
        "OwnerLastName": "Debbi",
        "OwnerName": "GlobalE",
        "CardNumber": "0000-0000-0000-0000",
        "CVVNumber": "000",
        "PaymentMethodName": "Visa",
        "PaymentMethodCode": "VI",
        "PaymentMethodTypeCode": "cc",
        "ExpirationDate": "2016-10-31",
        "CountryName": "Israel",
        "CountryCode": "IL",
        "StateOrProvince": "",
        "City": "Petach Tikva",
        "Zip": "12345",
        "Address1": "Kiryat Arye",
        "Address2": "",
        "Phone1": "",
        "Phone2": "",
        "Fax": "",
        "Email": ""
    }
}

Response Example

  {
  "AllowMailsFromMerchant":false,
  "AllowSMSFromMerchant":null,
  "AllowDirectCommunicationFromMerchant":null,
  "ReservationRequestId":null,
  "ClearCart":false,
  "CurrencyCode":null,
  "Customer":{
    "EmailAddress":null,
    "IsEndCustomerPrimary":false,
    "SendConfirmation":false
  },
  "CustomerComments":null,
  "Discounts":[
  ],
  "DoNotChargeVAT":false,
  "FreeShippingCouponCode":null,
  "IsFreeShipping":false,
  "IsSplitOrder":false,
  "LoyaltyCode":null,
  "LoyaltyPointsEarned":null,
  "LoyaltyPointsSpent":null,
  "Markups":[
  ],
  "OriginalMerchantTotalProductsDiscountedPrice":0.0,
  "OTVoucherAmount":null,
  "OTVoucherCode":null,
  "OTVoucherCurrencyCode":null,
  "InitialCheckoutCultureCode":null,
  "CultureCode":null,
  "HubId":null,
  "HubCode":null,
  "PrimaryShipping":{
    "Address1":null,
    "Address2":null,
    "AddressBookId":null,
    "City":null,
    "Company":null,
    "CountryCode":null,
    "CountryCode3":null,
    "CountryName":null,
    "Email":null,
    "Fax":null,
    "FirstName":null,
    "LastName":null,
    "MiddleName":null,
    "Phone1":null,
    "Phone2":null,
    "Salutation":null,
    "StateCode":null,
    "StateOrProvince":null,
    "Zip":null,
    "CollectionPointId":null,
    "AddressBookName":null,
    "CustomerTaxId":null
  },
  "Products":[
  ],
  "RoundingRate":0.0,
  "SameDayDispatch":false,
  "SameDayDispatchCost":0.0,
  "SecondaryShipping":{
    "Address1":null,
    "Address2":null,
    "AddressBookId":null,
    "City":null,
    "Company":null,
    "CountryCode":null,
    "CountryCode3":null,
    "CountryName":null,
    "Email":null,
    "Fax":null,
    "FirstName":null,
    "LastName":null,
    "MiddleName":null,
    "Phone1":null,
    "Phone2":null,
    "Salutation":null,
    "StateCode":null,
    "StateOrProvince":null,
    "Zip":null,
    "CollectionPointId":null,
    "AddressBookName":null,
    "CustomerTaxId":null
  },
  "ShippingMethodCode":null,
  "ShipToStoreCode":null,
  "UrlParameters":null,
  "IsReplacementOrder":false,
  "OriginalOrder":null,
  "TotalDutiesAndTaxesPrice":0.0,
  "CCFPrice":0.0,
  "UserId":null,
  "GiftCards":[
  ],
  "PreferredCultureCode":null,
  "ShippingVATRate":null,
  "OrderPaymentMethods":[
    {
      "PaymentMethodId":1,
      "PaymentMethodName":"Visa",
      "IsGiftCard":false,
      "GiftCardFields":null,
      "PaidAmountInCustomerCurrency":393.5600,
      "PaidAmountInMerchantCurrency":235.74993308058803207162312511,
      "PaymentMethodTypeCode":"1",
      "PaymentMethodTypeName":"Credit Card"
    }],
  "CustomerDTBreakdown":null,
  "MerchantDTBreakdown":null,
  "TotalDutiesPaidByCustomerPrice":null,
  "CookieConsent":0,
  "IsMoto":false,
  "ModifiedProduct":null,
  "TaxCalculationRule":"CIF",
  "TotalValueForCustoms":393.5600,
  "USSalesTax":0.0,
  "ImporterDetails":null,
  "PaymentDetails":{
    "Address1":"200 west 41st street",
    "Address2":"9th floor",
    "CardNumber":null,
    "City":"New York",
    "CountryCode":"US",
    "CountryCode3":"USA",
    "CountryName":"United States",
    "CVVNumber":null,
    "Email":"[email protected]",
    "ExpirationDate":"2040-09-22",
    "Fax":null,
    "OwnerFirstName":"Global-e",
    "OwnerLastName":"US Inc.",
    "OwnerName":"Global-e US Inc.",
    "PaymentMethodCode":"OT",
    "PaymentMethodName":"Undefined",
    "PaymentMethodTypeCode":"globaleintegration",
    "Phone1":"+1 (212) 634-3952",
    "Phone2":null,
    "StateCode":"NY",
    "StateOrProvince":"New York",
    "Zip":"10036"
  },
  "PrimaryBilling":{
    "Address1":"t",
    "Address2":null,
    "AddressBookId":null,
    "City":"t",
    "Company":null,
    "CountryCode":"NZ",
    "CountryCode3":"NZL",
    "CountryName":"New+Zealand",
    "Email":"[email protected]",
    "Fax":null,
    "FirstName":"FirstName",
    "LastName":"LastName",
    "MiddleName":null,
    "Phone1":"2125551212",
    "Phone2":null,
    "Salutation":null,
    "StateCode":null,
    "StateOrProvince":null,
    "Zip":"2345",
    "CollectionPointId":null,
    "AddressBookName":null,
    "CustomerTaxId":null
  },
  "SecondaryBilling":{
    "Address1":"200 west 41st street",
    "Address2":"9th floor",
    "AddressBookId":null,
    "City":"New York",
    "Company":"GlobalE",
    "CountryCode":"US",
    "CountryCode3":"USA",
    "CountryName":"United States",
    "Email":"[email protected]",
    "Fax":null,
    "FirstName":"Global-e",
    "LastName":"US Inc.",
    "MiddleName":null,
    "Phone1":"+1 (212) 634-3952",
    "Phone2":null,
    "Salutation":null,
    "StateCode":"NY",
    "StateOrProvince":"New York",
    "Zip":"10036",
    "CollectionPointId":null,
    "AddressBookName":null,
    "CustomerTaxId":null
  },
  "CartHash":"3A29A654B1A5DD8D758D19C827B69E83",
  "CartToken":null,
  "GlobalECartToken":null,
  "CartId":"f9847639-95e8-4e75-b198-9031a205e001:384880634",
  "DiscountedShippingPrice":221.15,
  "InternationalDetails":{
    "ConsignmentFee":0.0000,
    "CurrencyCode":"NZD",
    "DeliveryDaysFrom":9,
    "DeliveryDaysTo":15,
    "DiscountedShippingPrice":369.1900,
    "DutiesGuaranteed":false,
    "OrderTrackingNumber":null,
    "OrderTrackingUrl":"https%3a%2f%2fwww.bglobale.com%2fOrder%2fTrack%2fmZz5%3fOrderId%3dGE01812420US%26ShippingEmail%3dtest%40test.com",
    "OrderWaybillNumber":null,
    "PaymentMethodCode":"1",
    "PaymentMethodName":"Visa",
    "RemoteAreaSurcharge":0.0000,
    "SameDayDispatchCost":0.0000,
    "ShippingMethodCode":"40049745",
    "ShippingMethodName":"DHL api Express Worldwide",
    "ShippingMethodTypeCode":"Express",
    "ShippingMethodTypeName":"Express Courier (Air)",
    "SizeOverchargeValue":17.0000,
    "TotalCCFPrice":0.0000,
    "TotalDutiesPrice":0.000000000,
    "TotalPrice":393.56,
    "TotalShippingPrice":369.1900,
    "TransactionCurrencyCode":"NZD",
    "TransactionTotalPrice":393.5600,
    "ParcelsTracking":null,
    "CardNumberLastFourDigits":null,
    "ExpirationDate":null,
    "ShippingVATRate":0.0000,
    "CashOnDeliveryFee":0.0,
    "CustomerDTBreakdown":null,
    "MerchantDTBreakdown":null,
    "DeliveryDateFrom":"25.03",
    "DeliveryDateTo":"04.04",
    "ShipmentLocation":null,
    "ShipmentStatusUpdateTime":null,
    "ShippingMethodStatusCode":"Undefined",
    "ShippingMethodStatusName":"undefined"
  },
  "MerchantGUID":"12345678-1234-1234-1234-123456789012",
  "MerchantOrderId":"123456789",
  "OrderId":"GE01812420US",
  "PriceCoefficientRate":1.150000,
  "StatusCode":"N/A",
  "WebStoreCode":"en-nz",
  "WebStoreInstanceCode":"en-nz"
}

RedeemGiftCard (Global-e to Merchant)

The RedeemGiftCard API sends the amount of the used card balance. This information is saved on your platform.

Add the GiftCardData.RedeemTransactionId for each gift card during this call.

Method/URL

https://www.merchant-site-domain.com/redeem-gift-card-url

Parameters

Request

Name	Type	Description	Mandatory
RedeemGiftCardRequest	Object RedeemGiftCardRequest	Contains information regarding gift card redemption.	Yes

Response

Name	Type	Description	Mandatory
RedeemGiftCardResponse	Object RedeemGiftCardResponse	Provides details about response to API call for gift card redemption.

Objects for RedeemGiftCard API

RefundGiftCardRequest

Parameter Name	Type	Description
`Cards`	List<GiftCardData>	List with gift cards data objects
`ConversionRate`	Decimal	Rate of conversion from gift card currency to customer currency
`MerchantGUID`	String	Merchant unique identifier
`OrderId`	String	Global‑e Order ID
`TotalToRefundInCustomerCurrency`	Decimal	The total value to refund for all gift cards in customer currency
`TotalToRefundInGiftCardCurrency`	Decimal	The total value to refund for all gift cards in gift card currency

RedeemGiftCardResponse

Parameter Name	Type	Description
`Cards`	List<GiftCardData>	List with gift cards data objects data
`ErrorCode`	String	Code of the error
`ErrorText`	String	Error message

Examples

Request

{
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "ShippingCountryCode": "IL",
    "Cards": [{
            "CardId": 2864,
            "BalanceInGiftCardCurrency": 365.930000,
            "BalanceInCustomerCurrency": 1286.210000,
            "GiftCardCurrencyCode": "USD",
            "CustomerCurrencyCode": "ILS",
            "BalanceUsedInCardCurrency": 94.910000,
            "BalanceUsedInCustomerCurrency": 333.590000,
            "CardFields": {
                "CardId": "111111"
            }
        }
    ],
    "OrderId": " GE927127",
    "MerchantCartToken": "cf270ce6b2d4ce6d2d882536b8741a01"
}

Response

{
    "Cards": [{
            "CardId": 2864,
            "BalanceInGiftCardCurrency": 365.93,
            "BalanceInCustomerCurrency": 1286.21,
            "GiftCardCurrencyCode": "USD",
            "CustomerCurrencyCode": "ILS",
            "BalanceUsedInCardCurrency": 94.91,
            "BalanceUsedInCustomerCurrency": 333.59,
            "RedeemTransactionId": 2,
            "CardFields": {
                "CardId": "111111"
            }
        }
    ],
    "ErrorCode": null,
    "ErrorText": null
}

RefundGiftCard

Call RefundGiftCard to return the used gift card balance when the order is cancelled or a new Refund has been created.

Global‑e sends the list of all applied gift cards and the total amount to refund for gift cards in both currencies (customer currency and gift card currency), as well as the conversion rate. The Merchant’s platform determines the actual refund values to be refunded for each gift card and returns the respective values in the API response accordingly.

For each gift card, set the following in response:

GiftCardData.RefundedBalanceInGiftCardCurrency – must not exceed the provided value of GiftCardData.BalanceUsedInCardCurrency
GiftCardData.RefundedBalanceInCustomerCurrency – must not exceed the provided value of GiftCardData.BalanceUsedInCustomerCurrency
GiftCardData.IsRefundSuccess
- Set to true: If the two previous values for the card and values are successfully refunded.
- Set to false: If the refund was added but something went wrong.

If no refunds are added for the particular card, do not set these values.

Method/URL

https://www.merchant-site-domain.com/refund-gift-card-url

Parameters

Request

Requests can contain more parameters than listed.

Name	Type	Description	Mandatory
order	Object RefundGiftCardRequest	Contains information about the gift card refund.	Yes

Response

Note

Some response values are encoded and require the merchant to decode them, for example URLs, addresses, emails, and phone numbers.

Name	Type	Description	Mandatory
order	Object RefundGiftCardResponse	Contains information about the response to the API call for gift card refunds.	Yes

Objects for RefundGiftCard API

RefundGiftCardRequest

Parameter Name	Type	Description
`Cards`	List<GiftCardData>	List with gift cards data objects
`ConversionRate`	Decimal	Rate of conversion from gift card currency to customer currency
`MerchantGUID`	String	Merchant unique identifier
`OrderId`	String	Global‑e Order ID
`TotalToRefundInCustomerCurrency`	Decimal	The total value to refund for all gift cards in customer currency
`TotalToRefundInGiftCardCurrency`	Decimal	The total value to refund for all gift cards in gift card currency

RefundGiftCardResponse

Parameter Name	Type	Description
`Cards`	List<GiftCardData>	List with gift cards data objects data
`ErrorCode`	String	Code of the error
`ErrorText`	String	Error message
`IsRefunded`	Bool	Indicates if the amounts of redeemed cards was successfully returned TRUE - Successfully refunded. FALSE - Refund not successful.

Examples

Request

{
    "MerchantGUID": " abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "Cards": [{
            "CardId": 2290,
            "BalanceInGiftCardCurrency": 1000.000000,
            "BalanceInCustomerCurrency": 906.270000,
            "GiftCardCurrencyCode": "USD",
            "CustomerCurrencyCode": "EUR",
            "BalanceUsedInCardCurrency": 273.990000,
            "BalanceUsedInCustomerCurrency": 248.3100,
            "RedeemTransactionId": "TestSuccessRedeemTransaction",
            "CardFields": {
                "CardId": "card1000"
            }
        }
    ],
    "TotalToRefundInCustomerCurrency": 115.0,
    "TotalToRefundInGiftCardCurrency": 126.89,
    "ConversionRate": 0.906269,
    "OrderId": "GE927127"
}

Response

{
    "Cards": [{
            "CardId": 2290,
            "BalanceInGiftCardCurrency": 1000.000000,
            "BalanceInCustomerCurrency": 906.270000,
            "GiftCardCurrencyCode": "USD",
            "CustomerCurrencyCode": "EUR",
            "BalanceUsedInCardCurrency": 273.990000,
            "BalanceUsedInCustomerCurrency": 248.3100,
            "RedeemTransactionId": "TestSuccessRedeemTransaction",
            "CardFields": {
                "CardId": "card1000"
            },
            "RefundedBalanceInGiftCardCurrency": 126.89,
            "RefundedBalanceInCustomerCurrency": 115.0,
            "IsRefundSuccess": true
        }
    ],
    "TotalToRefundInCustomerCurrency": 115.0,
    "TotalToRefundInGiftCardCurrency": 126.89,
    "ConversionRate": 0.906269,
    "OrderId": "GE2991190US"
}

RemoveRestrictedProducts (Global-e to Merchant)

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

This API removes restricted products from the merchant cart; it notifies merchants that restricted products were removed from the cart, then merchants must also update the cart on the merchant side.

Method/URL

https://www.merchant-site-domain.com/remove-restricted-products-url

Parameters

Request

Name	Type	Description	Mandatory
Merchant.RemoveRestrictedProductsRequest	Object Merchant.RemoveRestrictedProductsRequest	Contains information related to a request to remove a restricted product.	Yes

Response

Name	Type	Description	Mandatory
Merchant.RemoveRestrictedProductsResponse	Object Merchant.RemoveRestrictedProductsResponse	Provides details about response to API call for removal of a restricted product.

Objects for RemoveRestrictedProducts API

Merchant.RemoveRestrictedProductsRequest

Parameter Name	Type	Description
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for SendCart method for the cart converted to this order on Global‑e.
`CartToken`	String	The value returned from the previous call to `SendCart` for the same client (must be stored in the client session or persistent cookie on the Merchant’s side). This parameter is used to support cart updates.
`CountryCode`	String	2-char ISO country code
`CurrencyCode`	String	3-char ISO currency code.
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`RemovedProductCodes`	List<String>	List of SKU codes for products removal from the cart.
`UserId`	String	Internal User identifier on the Merchant’s site in case it was specified in the `SendCart`call.
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store where the current cart is originating from. This code should be used in case of a multi-store setup on the Merchant’s site.
`WebStoreInstanceCode`	String	Code used on the Merchant’s side to identify the web store instance where the current cart is originating from. This code should be used in case of multi-store domains set up on the Merchant’s site.

Merchant.RemoveRestrictedProductsResponse

Parameter Name	Type	Description	Mandatory
`ErrorCode`	String	Code of the error if it happened	No
`ErrorMessage`	String	Description of the error if it happened	No
`IsSuccess`	Boolean	Indicates if the result is success. TRUE - Restricted product removal successful. FALSE - Restricted product removal not successful.	No

Parameter Name

Type

Description

Mandatory

ErrorCode

String

Code of the error if it happened

ErrorMessage

String

Description of the error if it happened

IsSuccess

Boolean

Indicates if the result is success.

TRUE - Restricted product removal successful.

FALSE - Restricted product removal not successful.

Examples

Request

{
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
     "CartToken": "d3b9d91b-cbc9-4485-9f37-b0490c419338",
     "CartId": "37296D5PJE",
     "UserId": null,
     "CountryCode": "VN",
     "CurrencyCode": "VND",
     "WebStoreCode": null,
     "WebStoreInstanceCode": null,
     "RemovedProductCodes": ["1601893OPK0XS"]
}

Response

{"IsSuccess": true}

SendAdditionalRequiredDocumentsToMerchant (Global-e to Merchant)

SendAdditionalRequiredDocumentsToMerchant ( SendAdditionalRequiredDocumentsToMerchantRequestrequest)

Posts the required shipping documents of the order to the Merchant’s site

This notification informs the Merchant that the documents previously listed in SendorderToMerchant notification (under AdditionalRequiredDcouments), initiated by calling CreateAdditionalRequiredDcouments, are ready.

The document's content is included in this notification.

Security:

IP whitelist
Secret GUID
Authorization header

Method/URL

POST https://www.merchant-site-domain.com/send-additional-required-documents-url

Examples

Request:

{
    "OrderId": "Sample order id",
    "MerchantOrderId": "Sample order id from the merchant’s system",
    "CountryCode": "US",
	"AdditionalRequiredDocuments": [
		{
           "TrackingNumber" "98789723874839",
           "DocumentData": "base 64 string",
           "URL": "URL do download document", 
           "DocumentTypeCode": "11",
           "DocumentTypeName": "EAD",
           "DocumentExtension": "pdf",
           "DocumentReference": "24DE85123822923B8",
           "CreationDateTime": "2024-01-30T10:55:21"
		}
	]
}

Response:

{	
	"StatusCode": "200",
	"Success": "true",
	"Message": "...",
	"ErrorCode": "...",
	"ErrorText": "..."
}

SendOrderToMerchant (Global-e to Merchant)

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

This API posts the new order or updates the existing order on the merchant’s site.

When implementing a Global-e extension or plug-in, this method is required to create the customer order in the merchant’s system, clear the user’s basket, and optionally, reserve the inventory.

If order.PaymentDetails are provided, this method also performs the payment and returns the currency and amount actually charged in the Merchant.ResponseInfo.
If additional shipping documents are required for merchants that are shipping the order themselves, then it is indicated in AdditionalRequiredDocuments . In that case, the merchant should delay the fulfillment until the documents are ready and provided to the merchant in the SendAdditionalRequiredDocumentsToMerchant webhook.

Security Requirements

Merchant GUID - In request payload (required)
Custom header (optional)
IP whitelist (optional)
HTTP Basic Authentication (optional)
JWT (optional)

Retry Logic

There is no retry upon a merchant failure response or timeout. The timeout period is 5 minutes but can be adjusted if necessary. Merchant failure responses or timeouts will trigger an alert to the Global-e NOC team for manual review. Requests that fail to initiate from Global-e side will trigger a retry once a minute for up to 3 attempts, after which an alert will trigger for manual review.

Method/URL

POST https://www.merchant-site-domain.com/order-update-create-url

Parameters

Request

Requests can contain more parameters than listed.

Name	Type	Description	Mandatory
order	Object Merchant.Order	Information about the order.

Response

Note

Some values are encoded and require the merchant to decode them, for example URLs, addresses, emails, and phone numbers.

Name	Type	Description	Mandatory
ResponseInfo	Object Merchant.ResponseInfo	Indicates if an API call was successful or not and why.

Objects for SendOrderToMerchant API

Merchant.Order

Parameter Name	Type	Description	Mandatory
`AdditionalRequiredDocuments`	List<orderDocoment>	The required additional documents for shipping. When the information is provided, the Merchant must wait for the documents to be provided before starting fulfilment.
`AllowMailsFromMerchant`	Boolean	Indicates if the end customer has opted on the Global‑e checkout page to receive emails from the Merchant. TRUE - Customer opted to receive emails FALSE - Customer did not opt to receive emails
`CartHash`	String	Cart hash originally specified in the `merchantCartHash` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`CashOnDeliveryFee`	Decimal	Cash On Delivery fee amount in Merchant’s currency.
`CCFPrice`	Decimal	Customs Clearance Fees (CCF), in the Merchant currency.
`ClearCart`	Boolean	Indicates if the end customer’s cart must be cleared before this method finishes execution on the Merchant’s site. TRUE - The end customer’s cart must be cleared FALSE - The end customer's cart does not have to be cleare
`CurrencyCode`	String	3-char ISO currency code for the order being posted. By default, this is set to the original Merchant’s currency.
`CurrencyName`	String	Customer currency name. Returned by `GetOrdersDetails` API only	No
`Customer`	Object Merchant.Customer	The paying customer’s preferences (Global-e acts as a paying customer).
`CustomerComments`	String	Holds the gift message. In the offline order flow, holds the product comment.
`CustomerComments`	String	Comments text entered by the end customer in Global‑e checkout.	No
`CustomerDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts the customer paid for the order.	No
`DateCreated`	String	Order creation date and time. Returned by `GetOrdersDetails` API only.	No
`DiscountedShippingPrice`	Decimal	The shipping price paid by the customer converted to the Merchant’s currency. Total Shipping price reducing Order Discounts (`InternationalDetails.DiscountedShippingPrice` price converted to the Merchant currency).
`Discounts`	List<Merchant.Discount>	The list of discounts being applied to the order, according to the original list of discounts received in `SendCart` for this order, and to the Merchant shipping configuration on Global‑e.	No
`DoNotChargeVAT`	Boolean	Indicates if the end customer hasn’t been charged VAT in Global‑e checkout, as specified in the `doNotChargeVAT` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - VAT is not charged TRUE - VAT is charged	No
`ExporterDetails.DestinationRegistrationNumber`	Decimal	The Tax reference number of the GE Entity at the destination country. Should only be provided when the order is tax-collected. Otherwise, the field should be Null. The value should be Null if the order destination is for an EU country.
`ExporterDetails.LocalRegistrationClearance`	Boolean	Indicates whether the Merchant can use the destination Registration number. TRUE - Merchant can use destination Registration number (`ExporterDetails.DestinationRegistrationNumber`) FALSE - Merchant cannot use destination Registration number .
`FreeShippingCouponCode`	String	Merchant’s free shipping `CouponCode` applied by the end customer, as specified in the `FreeShippingCouponCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`InternationalDetails`	Object Merchant.InternationalDetails	Details referring to the end customer’s order placed on the Global‑e side. These details apply only to the Merchants dealing with international customers’ support themselves.	No
`IsB2B`	Boolean	Indicates if the order has a Company name and VAT registration number. TRUE - Order contains a company name and VAT registration number FALSE - Order does not contain a company name and VAT registration number
`IsFreeShipping`	Boolean	Indicates if the Merchant offers free international shipping to the end customer, as specified in the `IsFreeShipping` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - Shipping is free. FALSE - Shipping is not free.	No
`IsMoto`	Boolean	Indicates if the the customer is a customer support agent and an “Offline order” took place TRUE - The customer is a customer support agent and an “Offline order” took place FALSE - The customer is a regular customer
`IsReplacementOrder`	Boolean	Indicates if the order is a replacement. TRUE - The order is a replacement FALSE - The order is not a replacement
`IsSplitOrder`	Boolean	Indicates if the order should be handled as a split order (i.e. without consolidation). TRUE - Order will be split FALSE - Order is not to be split	No
`IsTaxExemption`	Boolean	Indicates if the order has a tax exemption. TRUE - Order has a tax exemption FALSE - Order does not have a tax exemption
`LoyaltyCode`	String	Loyalty code applicable to the Merchant’s site entered by the end customer in Global‑e checkout.	No
`LoyaltyPointsEarned`	Decimal	The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site, as specified in the `loyaltyPointsEarned` argument for the `SendCart` method for the cart converted to this order on Global-e.	No
`LoyaltyPointsSpent`	Decimal	The number of loyalty points spent for this purchase. The existing loyalty points handling procedure must be applied to the end customer’s user account. Therefore, the “Loyalty points” type discount must not be applied to the order directly but can be used for display purposes elsewhere in the system (i.e. on the end user’s My Account page).	No
`Markups`	List<Merchant.Discount>	The list of markups being applied to the order, according to the Merchant shipping configuration on Global‑e. Effectively Markup is a “negative Discount”. The main use case for markups is when the end customer is charged in Global‑e checkout, a flat shipping rate, which is higher than the shipping rate, calculated for the respective order. In this case, Global‑e pays the difference to the Merchant in the form of Markups applied to the order. Unlike Discounts, Markups may be only passed to the Merchant’s back-end ERP system for reconciliation purposes, and may not be displayed to the end customer.	No
`MerchantDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts that the Merchant subsidized for the order.	No
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`MerchantOrderId`	String	Order unique identifier on the Merchant’s site returned from a previous call to the `SendOrderToMerchant` method for this order.	No
`ModifiedProduct`	String	Holds the product’s SKU
`OrderCreationSource`	Decimal	One of the values of `OrderCreationSource` enumeration denoting a type of discount shown in the OrderCreationSource Table.
`OrderDocuments`	List<OrderDocument>	Always contains a single document - it can be either a VAT Invoice or a Customer Receipt, depends if it is within the EU or not.
`OrderId`	String	Global‑e order unique identifier.
`OrderPaymentMethods`	List<OrderPaymentMethod>	List of payment methods the customer use (Credit card, Gift Cards)
`OrderStatusReason`	Object OrderStatusReason	Reason for the order status, why it was cancelled.
`OriginalOrder`	Object Merchant.OriginalOrder	Details that refer to the original order if the current order is a replacement.	No
`OTCurrencyCode`	String	Currency of the one-time voucher code used to place the order.	No
`OTVoucherAmount`	Decimal	The amount taken off the voucher when applicable.	No
`OTVoucherCode`	String	One-time voucher code used to place the order	No
`Parcels`	List<Merchant.Parcel>	The list of parcels created for the order. Returned by `GetOrdersDetails` API only.	No
`PaymentDetails`	Object Merchant.PaymentDetails	The paying customer’s payment details.
`PrePayOffered`	Boolean	Indicates if the prepayment option for duties and taxes was offered to the customer. TRUE - Prepayment option offered. FALSE - Prepayment option not offered.
`PriceCoefficientRate`	Decimal	`CountryCoefficient` rate applied to the prices in this order.
`PrimaryBilling`	Object Merchant.CustomerDetails	The primary customer’s billing details. If `IsEndCustomerPrimary` is set to TRUE, then the primary customer is the payer and his details are indicated in the URL-encoded form.
`PrimaryShipping`	Object Merchant.CustomerDetails	Primary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is TRUE, this field contains the end customers' shipping details. this field contains the Global-e hub's shipping address in the URL-encoded form.
`Products`	List<Merchant.Product>	The list of products being purchased.
`RoundingRate`	Decimal	The average conversion rate applied to the prices paid by the end customer when calculating the prices paid by Global‑e to the Merchant in the original Merchant’s currency. This rate includes “FX conversion” and “marketing rounding” factors.
`SameDayDispatch`	Boolean	Indicates if the end customer has requested “Same Day Dispatch” on Global‑e checkout. TRUE - Customer requested "Same Day Dispatch" FALSE - Customer did not request "Same Day Dispatch"	No
`SameDayDispatchCost`	Decimal	Cost of the “Same Day Dispatch” option selected by the end customer on Global‑e checkout, in the original Merchant’s currency.	No
`SecondaryBilling`	Object Merchant.CustomerDetails	Secondary customer’s billing details. If `Customer.IsEndCustomerPrimary` is FALSE, this contains attributes of the end customer’s details indicated in the URL-encoded form.
`SecondaryShipping`	Object Merchant.CustomerDetails	Secondary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is FALSE, this field contains the end customers' shipping details.
`ShippingMethodCode`	String	Code denoting the local shipping method selected from the list of available shipping options provided in the `shippingOptionsList` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`ShipToStoreCode`	String	Code denoting the Merchant’s store specified by the customer for “ship to shop” shipping destination (to be mapped on the Global‑e side).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
`Subs`	List<Merchant.Order>	Contains Sub orders related to Mixed order. This list is defined only in case the order is Mixed.
`TotalDutiesAndTaxesPrice`	Decimal	Total Duties & Taxes value including Customs Clearance Fees, in the Merchant currency. This amount is the total amount, regardless of whether the customer or the Merchant paid it.
`TotalDutiesPaidByCustomerPrice`	Decimal	The total amount of duties paid by the customer in the Merchant’s currency.
`UserId`	String	Internal User identifier on the Merchant’s site originally specified in the `shippingDetails`.`UserId`argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`USSalesTax`	Decimal	Sales tax value for USA in the Merchant currency. This value is included in `TotalDutiesAndTaxesPrice`.
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store, as specified in the `WebStoreCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No

OrderCreationSource

One of the following possible values of OrderCreationSource enumeration denoting a type of discount:

OrderCreationSource Value	Name	Description
0	GECheckout	The default value for orders created in a normal flow via Global‑e Checkout
1	Marketplace	The value for orders that are created at a marketplace and sent to Global-e via your brand

Merchant.ResponseInfo

Parameter Name	Type	Description	Mandatory
`Description`	String	Optional response description. In case of an error, this property indicates the error message description.	No
`ErrorCode`	String	Error code to be returned when an error occurs.	No
`InternalOrderId`	String	Order unique identifier on the Merchant’s site	Optional if there was an error, a failure, or if the action is not related to a specific order
`Message`	String	Optional response message. In case of an error, this property indicates the error message text.	No
`OrderId`	String	Order identifier on the Merchant’s site used for display and reporting purposes only. Unlike the `InternalOrderId`, this identifier is not necessarily unique over time, as the Merchant’s site may potentially reuse it (for example after deleting the old order having the same `OrderId`).	No
`PaymentAmount`	String	The total payment amount in `PaymentCurrency` charged for the order (if payment was processed in the respective API method call).	No
`PaymentCurrencyCode`	String	3-char ISO currency code for the order (if payment was processed in the respective API method call).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).	Optional if there was an error or failure
`Success`	Boolean	Indicates if the call has succeeded. TRUE - Call succeeded. FALSE - Denotes an error or failure.

Examples

Request Sample 1

{
    "ClearCart": true,
    "UserId": null,
    "CurrencyCode": "ILS",
    "Products": [{
            "Attributes": [{
                    "AttributeKey": "color",
                    "AttributeValue": "GREY"
                }
            ],
            "ProductName":"Ribbed Modal Tank Flare Pants Set",
            "Sku": "7290012491726",
            "Price": 21.55,
            "Quantity": 8,
            "VATRate": 18,
            "InternationalPrice": 4.84,
            "CartItemId": "11007",
            "Brand": null,
            "Categories": []
        }
    ],
    "Customer": {
        "EmailAddress": "[email protected]",
        "IsEndCustomerPrimary": false,
        "SendConfirmation": false
    },
    "PrimaryShipping": {
        "FirstName": "GlobalE",
        "LastName": "GlobalE",
        "MiddleName": null,
        "Salutation": null,
        "Company": "GlobalE",
        "Address1": "21/D, Yegi'a Kapayim st. Yellow building - Floor 1",
        "Address2": "Test Address2",
        "City": "Petach Tikva",
        "StateCode": "NN",
        "StateOrProvince": null,
        "Zip": "4913020",
        "Email": "[email protected]",
        "Phone1": " 972 73 204 1384",
        "Phone2": "Test Phone2",
        "Fax": "Test Fax",
        "CountryCode": "IL",
        "CountryName": "Israel",
        "CollectionPointId": "030749"
    },
    "SecondaryShipping": {
        "FirstName": "John",
        "LastName": "Smith",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "Amishav%2024",
        "Address2": null,
        "City": "Paris",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "66666",
        "Email": "John.Smith%40global-e.com",
        "Phone1": "98756344782",
        "Phone2": null,
        "Fax": null,
        "CountryCode": "FR",
        "CountryName": "France",
        "CollectionPointId": null
    },
    "ShippingMethodCode": "globaleintegration_standard",
    "Discounts": [{
            "Name": "Shipping discount provided by globale",
            "Description": "Auto calculated according to products",
            "Price": 35.31,
            "DiscountType": 2,
            "VATRate": 18,
            "CouponCode": null,
            "InternationalPrice": 6.58
            "MetaData":""
        }
    ],
    "InternationalDetails": {
        "CurrencyCode": "EUR",
        "TotalPrice": 64.88,
        "TransactionCurrencyCode": "EUR",
        "TransactionTotalPrice": 64.88,
        "TotalShippingPrice": 32.74,
        "TotalDutiesPrice": 0,
        "ShippingMethodCode": "2",
        "ShippingMethodName": "EMS",
        "PaymentMethodCode": "1",
        "PaymentMethodName": "Visa",
        "DutiesGuaranteed": false,
        "OrderTrackingNumber": null,
        "OrderTrackingUrl": "http://www.israelpost.co.il/itemtrace.nsf/mainsearch?openform",
        "OrderWaybillNumber": null,
        "OrderWaybillUrl": null,
        "ShippingMethodStatusCode": "0",
        "ShippingMethodStatusName": "undefined",
        "CardNumberLastFourDigits": "7854",
        "ExpirationDate": "2023-06-30",
        "TotalVATAmount": 11.14
    },
    "PaymentDetails": null,
    "PrimaryBilling": {
        "FirstName": "GlobalE",
        "LastName": "GlobalE",
        "MiddleName": null,
        "Salutation": null,
        "Company": "GlobalE",
        "Address1": "21/D, Yegi'a Kapayim st. Yellow building - Floor 1",
        "Address2": null,
        "City": "Petach Tikva",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "4913020",
        "Email": "[email protected]",
        "Phone1": " 972 73 204 1384",
        "Phone2": null,
        "Fax": " 972 73 204 1386",
        "CountryCode": "IL",
        "CountryName": "Israel",
        "CollectionPointId": null
    },
    "SecondaryBilling": {
        "FirstName": "John",
        "LastName": "Smith",
        "MiddleName": null,
        "Salutation": null,
        "Company": "GlobalE",
        "Address1": "Amishav%2024",
        "Address2": null,
        "City": "Paris",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "66666",
        "Email": "John.Smith%40global-e.com",
        "Phone1": "972500000",
        "Phone2": null,
        "Fax": null,
        "CountryCode": "FR",
        "CountryName": "France",
        "CollectionPointId": null
    },
    "OrderId": "GE927127",
    "StatusCode": "N/A",
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "CartId": "9936",
    "MerchantOrderId": null,
    "PriceCoefficientRate": 1,
    "OrderCreationSource": 0,
    "IsMoto": true,
    "ModifiedProduct": "G007163737"
   "AdditionalRequiredDocuments": [
    {
      "DocumentTypeCode": "11 (value from enum)",
          "DocumentTypeName": "EAD",
    },
  ]
}

Request Sample 2

{
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd",
    "OrderId": "GE12345678GB",
    "CartId": "56004460",
    "UserId": "cecofzj348wdhbr98UbNNDa",
    "CurrencyCode": "GBP",
    "PriceCoefficientRate": 1.340000,
    "RoundingRate": 0.8774285714285714285714285714,
    "UrlParameters":"[{\"Key\":\"associateOrder\",\"Value\":\"false\"}}],
    "OrderCreationDate":"2024-05-29T12:33:08.443",
    "EffectiveFXRate":0.944130024000,
    "WebStoreInstanceCode": "GlobalEDefaultStoreInstance",
    "DiscountedShippingPrice": 8.77,
    "DoNotChargeVAT": false,
    "AllowMailsFromMerchant": true,
    "CustomerComments": null,
    "IsFreeShipping": false,
    "FreeShippingCouponCode": null,
    "ShipToStoreCode": null,
    "InternationalDetails": {
        "CurrencyCode": "USD",
        "TotalPrice": 38.00,
        "TransactionCurrencyCode": "USD",
        "TransactionTotalPrice": 38.0000,
        "TotalShippingPrice": 15.3600,
        "DiscountedShippingPrice": 10.0000,
        "DutiesGuaranteed": false,
        "TotalDutiesPrice": 0.0000,
        "PaymentMethodCode": "1",
        "PaymentMethodName": "Visa",
        "ShippingMethodCode": "608",
        "ShippingMethodName": "DHL Express Worldwide",
        "ShippingMethodTypeCode": "Express",
        "ShippingMethodTypeName": "Express Courier (Air)",
        "PaymentTransactionReference":"89288",
        "DeliveryDaysFrom": 3,
        "DeliveryDaysTo": 4,
        "OrderTrackingNumber": null,
        "OrderTrackingUrl": "https%3a%2f%2fwww2.bglobale.com%2fOrder%2fTrack%2fmZyd%3fOrderId%3dGE4874348GB%26ShippingEmail%3djsmith%40merchant.com",
        "CardNumberLastFourDigits": "7854",
        "ExpirationDate": "2023-06-18"
    },
    "Products": [{
            "CartItemId": "10367295488044",
            "Sku": "2410016114",
            "Price": 30.7100,
            "Quantity": 1,
            "VATRate": 20.000000,
            "InternationalPrice": 35.0000,
            "RoundingRate": 0.8774285714285714285714285714,
            "IsBackOrdered": false,
            "BackOrderDate": null,
            "DiscountedPrice": 24.57,
            "InternationalDiscountedPrice": 28.0000,
            "GenericHSCode":"392800",
            "GiftMessage": null,
            "MetaData": {
                "Attributes": [{
                        "AttributeKey": "giftnotemessage",
                        "AttributeValue": "Hello, world"
                    }, {
                        "AttributeKey": "giftnotefont",
                        "AttributeValue": "FONTTYPE1"
                    }, {
                        "AttributeKey": "WRTY",
                        "AttributeValue": "Warranty card"
                    }
                ]
            }
        }
    ],
    "Discounts": [{
            "DiscountType": 1,
            "Name": "20% off",
            "Description": "20% off all non-sale items.",
            "Price": 6.1400,
            "VATRate": 20.000000,
            "InternationalPrice": 7.0000,
            "CouponCode": "GO20",
            "DiscountCode": "Email_Sign_up-20%_off",
            "ProductCartItemId": "10367295488044",
            "LoyaltyVoucherCode": null
        }, {
            "DiscountType": 2,
            "Name": "Shipping discount for fixed price",
            "Description": "Shipping discount provided 
                            from fixed price range 24663",
            "Price": 4.7000,
            "VATRate": 20.000000,
            "InternationalPrice": 5.3600,
            "CouponCode": null,
            "DiscountCode": null,
            "ProductCartItemId": null,
            "LoyaltyVoucherCode": null
        }
    ],
    "PrimaryShipping": {
        "FirstName": "Jenny",
        "LastName": "Smith",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "12+E+11th+St",
        "Address2": null,
        "City": "New+York",
        "StateCode": "NY",
        "StateOrProvince": "New York",
        "Zip": "10003",
        "Email": "jsmith%40merchant.com",
        "Phone1": "0123456789",
        "Fax": null,
        "CountryCode": "US",
        "CountryCode3": "USA",
        "CountryName": "United States"
    },
    "SecondaryShipping": {
        "FirstName": "GlobalE",
        "LastName": "East Midlands Airport",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "96a, Beverley Road",
        "Address2": "East Midlands Airport\r\nGE12345678GB",
        "City": "Derby",
        "StateCode": "NN",
        "StateOrProvince": null,
        "Zip": "DE74 2SA",
        "Email": "[email protected]",
        "Phone1": "01332 818723",
        "Fax": null,
        "CountryCode": "GB",
        "CountryCode3": "GBR",
        "CountryName": "United Kingdom"
    },
    "PrimaryBilling": {
        "FirstName": "Jenny",
        "LastName": "Smith",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "12+E+11th+St",
        "Address2": null,
        "City": "New+York",
        "StateCode": "NY",
        "StateOrProvince": "New York",
        "Zip": "10003",
        "Email": "jsmith%40merchant.com",
        "Phone1": "0123456789",
        "Fax": null,
        "CountryCode": "US",
        "CountryCode3": "USA",
        "CountryName": "United+States"
    },
    "SecondaryBilling": {
        "FirstName": "GlobalE",
        "LastName": "UK Limited",
        "MiddleName": null,
        "Salutation": null,
        "Company": "GlobalE",
        "Address1": "45 Leather Lane",
        "Address2": null,
        "City": "London",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "EC1N 7TJ",
        "Email": "[email protected]",
        "Phone1": "+ 44 (0)808 258 0300",
        "Fax": "+ 44 (0)203 514 7171",
        "CountryCode": "GB",
        "CountryCode3": "GBR",
        "CountryName": "United Kingdom"
    },
  "OrderPaymentMethods":[
    {
      "PaymentMethodGuid":"23ATEM329IF9493",
      "IsGiftCard":false,
      "GiftCardFields":null,
    }],
  "AdditionalRequiredDocuments": [
    {
        "DocumentTypeCode": "11",
         "DocumentTypeName": "EAD",
    }
   ]
}

SendRMAToMerchant (Global-e to Merchant)

Use the SendRMAToMerchant API to send the Global‑e RMA number to the merchant. Sends MerchantReturn object to the merchant.

MerchantAppSetting, SendRMAInfoToMerchantURI must be set to turn on this feature.

Method/URL

POST https://www.merchant-site-domain.com/rma-info-to-merchant-url

Parameters

Request

Name	Type	Description	Mandatory
merchantOrder	Object merchantOrder	Provides order return details.
merchantReturn	Object merchantReturn	Provides merchant return information. Includes the following information: CreatedBy MerchantGUID MerchantOrderId OrderId ReturnedProducts ReturnShippingCost ReturnTrackingNumber RMANumber ShipperName TrackingURL

Return

Name	Type	Description	Mandatory
merchant.ResponseInfo	Object Merchant.ResponseInfo	Provides API call response info.

Objects for SendRMAToMerchant API

Merchant.Order

Parameter Name	Type	Description	Mandatory
`AdditionalRequiredDocuments`	List<orderDocoment>	The required additional documents for shipping. When the information is provided, the Merchant must wait for the documents to be provided before starting fulfilment.
`AllowMailsFromMerchant`	Boolean	Indicates if the end customer has opted on the Global‑e checkout page to receive emails from the Merchant. TRUE - Customer opted to receive emails FALSE - Customer did not opt to receive emails
`CartHash`	String	Cart hash originally specified in the `merchantCartHash` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`CashOnDeliveryFee`	Decimal	Cash On Delivery fee amount in Merchant’s currency.
`CCFPrice`	Decimal	Customs Clearance Fees (CCF), in the Merchant currency.
`ClearCart`	Boolean	Indicates if the end customer’s cart must be cleared before this method finishes execution on the Merchant’s site. TRUE - The end customer’s cart must be cleared FALSE - The end customer's cart does not have to be cleare
`CurrencyCode`	String	3-char ISO currency code for the order being posted. By default, this is set to the original Merchant’s currency.
`CurrencyName`	String	Customer currency name. Returned by `GetOrdersDetails` API only	No
`Customer`	Object Merchant.Customer	The paying customer’s preferences (Global-e acts as a paying customer).
`CustomerComments`	String	Holds the gift message. In the offline order flow, holds the product comment.
`CustomerComments`	String	Comments text entered by the end customer in Global‑e checkout.	No
`CustomerDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts the customer paid for the order.	No
`DateCreated`	String	Order creation date and time. Returned by `GetOrdersDetails` API only.	No
`DiscountedShippingPrice`	Decimal	The shipping price paid by the customer converted to the Merchant’s currency. Total Shipping price reducing Order Discounts (`InternationalDetails.DiscountedShippingPrice` price converted to the Merchant currency).
`Discounts`	List<Merchant.Discount>	The list of discounts being applied to the order, according to the original list of discounts received in `SendCart` for this order, and to the Merchant shipping configuration on Global‑e.	No
`DoNotChargeVAT`	Boolean	Indicates if the end customer hasn’t been charged VAT in Global‑e checkout, as specified in the `doNotChargeVAT` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - VAT is not charged TRUE - VAT is charged	No
`ExporterDetails.DestinationRegistrationNumber`	Decimal	The Tax reference number of the GE Entity at the destination country. Should only be provided when the order is tax-collected. Otherwise, the field should be Null. The value should be Null if the order destination is for an EU country.
`ExporterDetails.LocalRegistrationClearance`	Boolean	Indicates whether the Merchant can use the destination Registration number. TRUE - Merchant can use destination Registration number (`ExporterDetails.DestinationRegistrationNumber`) FALSE - Merchant cannot use destination Registration number .
`FreeShippingCouponCode`	String	Merchant’s free shipping `CouponCode` applied by the end customer, as specified in the `FreeShippingCouponCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`InternationalDetails`	Object Merchant.InternationalDetails	Details referring to the end customer’s order placed on the Global‑e side. These details apply only to the Merchants dealing with international customers’ support themselves.	No
`IsB2B`	Boolean	Indicates if the order has a Company name and VAT registration number. TRUE - Order contains a company name and VAT registration number FALSE - Order does not contain a company name and VAT registration number
`IsFreeShipping`	Boolean	Indicates if the Merchant offers free international shipping to the end customer, as specified in the `IsFreeShipping` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - Shipping is free. FALSE - Shipping is not free.	No
`IsMoto`	Boolean	Indicates if the the customer is a customer support agent and an “Offline order” took place TRUE - The customer is a customer support agent and an “Offline order” took place FALSE - The customer is a regular customer
`IsReplacementOrder`	Boolean	Indicates if the order is a replacement. TRUE - The order is a replacement FALSE - The order is not a replacement
`IsSplitOrder`	Boolean	Indicates if the order should be handled as a split order (i.e. without consolidation). TRUE - Order will be split FALSE - Order is not to be split	No
`IsTaxExemption`	Boolean	Indicates if the order has a tax exemption. TRUE - Order has a tax exemption FALSE - Order does not have a tax exemption
`LoyaltyCode`	String	Loyalty code applicable to the Merchant’s site entered by the end customer in Global‑e checkout.	No
`LoyaltyPointsEarned`	Decimal	The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site, as specified in the `loyaltyPointsEarned` argument for the `SendCart` method for the cart converted to this order on Global-e.	No
`LoyaltyPointsSpent`	Decimal	The number of loyalty points spent for this purchase. The existing loyalty points handling procedure must be applied to the end customer’s user account. Therefore, the “Loyalty points” type discount must not be applied to the order directly but can be used for display purposes elsewhere in the system (i.e. on the end user’s My Account page).	No
`Markups`	List<Merchant.Discount>	The list of markups being applied to the order, according to the Merchant shipping configuration on Global‑e. Effectively Markup is a “negative Discount”. The main use case for markups is when the end customer is charged in Global‑e checkout, a flat shipping rate, which is higher than the shipping rate, calculated for the respective order. In this case, Global‑e pays the difference to the Merchant in the form of Markups applied to the order. Unlike Discounts, Markups may be only passed to the Merchant’s back-end ERP system for reconciliation purposes, and may not be displayed to the end customer.	No
`MerchantDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts that the Merchant subsidized for the order.	No
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`MerchantOrderId`	String	Order unique identifier on the Merchant’s site returned from a previous call to the `SendOrderToMerchant` method for this order.	No
`ModifiedProduct`	String	Holds the product’s SKU
`OrderCreationSource`	Decimal	One of the values of `OrderCreationSource` enumeration denoting a type of discount shown in the OrderCreationSource Table.
`OrderDocuments`	List<OrderDocument>	Always contains a single document - it can be either a VAT Invoice or a Customer Receipt, depends if it is within the EU or not.
`OrderId`	String	Global‑e order unique identifier.
`OrderPaymentMethods`	List<OrderPaymentMethod>	List of payment methods the customer use (Credit card, Gift Cards)
`OrderStatusReason`	Object OrderStatusReason	Reason for the order status, why it was cancelled.
`OriginalOrder`	Object Merchant.OriginalOrder	Details that refer to the original order if the current order is a replacement.	No
`OTCurrencyCode`	String	Currency of the one-time voucher code used to place the order.	No
`OTVoucherAmount`	Decimal	The amount taken off the voucher when applicable.	No
`OTVoucherCode`	String	One-time voucher code used to place the order	No
`Parcels`	List<Merchant.Parcel>	The list of parcels created for the order. Returned by `GetOrdersDetails` API only.	No
`PaymentDetails`	Object Merchant.PaymentDetails	The paying customer’s payment details.
`PrePayOffered`	Boolean	Indicates if the prepayment option for duties and taxes was offered to the customer. TRUE - Prepayment option offered. FALSE - Prepayment option not offered.
`PriceCoefficientRate`	Decimal	`CountryCoefficient` rate applied to the prices in this order.
`PrimaryBilling`	Object Merchant.CustomerDetails	The primary customer’s billing details. If `IsEndCustomerPrimary` is set to TRUE, then the primary customer is the payer and his details are indicated in the URL-encoded form.
`PrimaryShipping`	Object Merchant.CustomerDetails	Primary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is TRUE, this field contains the end customers' shipping details. this field contains the Global-e hub's shipping address in the URL-encoded form.
`Products`	List<Merchant.Product>	The list of products being purchased.
`RoundingRate`	Decimal	The average conversion rate applied to the prices paid by the end customer when calculating the prices paid by Global‑e to the Merchant in the original Merchant’s currency. This rate includes “FX conversion” and “marketing rounding” factors.
`SameDayDispatch`	Boolean	Indicates if the end customer has requested “Same Day Dispatch” on Global‑e checkout. TRUE - Customer requested "Same Day Dispatch" FALSE - Customer did not request "Same Day Dispatch"	No
`SameDayDispatchCost`	Decimal	Cost of the “Same Day Dispatch” option selected by the end customer on Global‑e checkout, in the original Merchant’s currency.	No
`SecondaryBilling`	Object Merchant.CustomerDetails	Secondary customer’s billing details. If `Customer.IsEndCustomerPrimary` is FALSE, this contains attributes of the end customer’s details indicated in the URL-encoded form.
`SecondaryShipping`	Object Merchant.CustomerDetails	Secondary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is FALSE, this field contains the end customers' shipping details.
`ShippingMethodCode`	String	Code denoting the local shipping method selected from the list of available shipping options provided in the `shippingOptionsList` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`ShipToStoreCode`	String	Code denoting the Merchant’s store specified by the customer for “ship to shop” shipping destination (to be mapped on the Global‑e side).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
`Subs`	List<Merchant.Order>	Contains Sub orders related to Mixed order. This list is defined only in case the order is Mixed.
`TotalDutiesAndTaxesPrice`	Decimal	Total Duties & Taxes value including Customs Clearance Fees, in the Merchant currency. This amount is the total amount, regardless of whether the customer or the Merchant paid it.
`TotalDutiesPaidByCustomerPrice`	Decimal	The total amount of duties paid by the customer in the Merchant’s currency.
`UserId`	String	Internal User identifier on the Merchant’s site originally specified in the `shippingDetails`.`UserId`argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`USSalesTax`	Decimal	Sales tax value for USA in the Merchant currency. This value is included in `TotalDutiesAndTaxesPrice`.
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store, as specified in the `WebStoreCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No

OrderCreationSource

One of the following possible values of OrderCreationSource enumeration denoting a type of discount:

OrderCreationSource Value	Name	Description
0	GECheckout	The default value for orders created in a normal flow via Global‑e Checkout
1	Marketplace	The value for orders that are created at a marketplace and sent to Global-e via your brand

Merchant.ResponseInfo

Parameter Name	Type	Description	Mandatory
`Description`	String	Optional response description. In case of an error, this property indicates the error message description.	No
`ErrorCode`	String	Error code to be returned when an error occurs.	No
`InternalOrderId`	String	Order unique identifier on the Merchant’s site	Optional if there was an error, a failure, or if the action is not related to a specific order
`Message`	String	Optional response message. In case of an error, this property indicates the error message text.	No
`OrderId`	String	Order identifier on the Merchant’s site used for display and reporting purposes only. Unlike the `InternalOrderId`, this identifier is not necessarily unique over time, as the Merchant’s site may potentially reuse it (for example after deleting the old order having the same `OrderId`).	No
`PaymentAmount`	String	The total payment amount in `PaymentCurrency` charged for the order (if payment was processed in the respective API method call).	No
`PaymentCurrencyCode`	String	3-char ISO currency code for the order (if payment was processed in the respective API method call).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).	Optional if there was an error or failure
`Success`	Boolean	Indicates if the call has succeeded. TRUE - Call succeeded. FALSE - Denotes an error or failure.

MerchantReturn

Parameter Name	Type	Description
`CreatedBy`	String	Who created the return
`MerchantGUID`	String	Merchant’s unique ID
`MerchantOrderId`	String	Merchant Order Id
`OrderId`	String	Order Id
`ReturnedProducts`	List<MerchantReturnProduct>	Products returned
`ReturnShippingCost`	Decimal	The return shipping fee paid by the end customer.
`ReturnTrackingNumber`	String	Return tracking number
`RMANumber`	String	Return Merchandise Authorization number
`ShipperName`	String	Name of shipper
`TrackingURL`	String	Tracking URL

Examples

Request Example

{
    "OrderId": "GE24192321GB",
    "MerchantOrderId": "71144",
    "RMANumber": "223878",
    "ShipperName": "DHL",
    "ReturnTrackingNumber": "857854854778",
    "TrackingURL": "www.dhl.com/Tracking?TrackingNumber=857854854778",
    "CreatedBy": "Customer",
    "ReturnedProducts": [
        {
            "SKU": "ProductD",
            "Name": "Blue jacket",
            "CartItemId": "2",
            "ReturnQuantity": 1,
            "ReturnReasonName": "Arrived too late",
            "MerchantReturnReasonCode": null,
            "MerchantReturnReasonName": null
        }
    ],
    "MerchantGUID": "7e3d5523-d86a-4c56-8f47-5a48b829e3b7",
    "CurrencyCode": "EUR",
    "ReturnShippingCost": 10.00
}

Response Example

{
    "Success": "True",
    "Message": "success message",
    "Description": "success description"
}

Sending Bulk Emails

Sending Bulk Emails (Merchant to Global-e)

Emails can now be sent to multiple addresses by issuing an API call providing order IDs and the email message type. Additionally, placeholders can be added to the mail message to dynamically add details to the email message content without code changes.

This API provides the following:

Allow the merchant to send CS emails (Bulk Emails) on a single API by providing a list of order IDs
Allow the merchant to specify the email address for sending the processing report
Allow merchant the option to specify the return address, default as configured for CS/FinOps
Monitor and log merchant actions
Store the action results report for performance and success level measurements.
Customize the email message template for full merchant customizations and look & feel

Prerequisites

The following is to be prepared Before issuing the API:

Select the email type and verify its template, from the existing types, or ask your CSM to create a template.
Specify the placeholders' name and value, if you plan to add them to the email message.
List the Order IDs that are the addressees of this mail.

Method/URL

POST https://{globale_api_domain}/emails

Parameters

Note

A text resource value refers to predefined placeholders and their related values. The placeholders and their values are defined in the Admin platform, with the prefix TR_. A value can be a Global-e default value or merchant-specific value. Refer to your CSM for all predefined TR_ placeholders, and for defining merchant-specific values.

Name	Type	Description	Mandatory
`emailTypeName`	String	Specifies the name of the email type and its related HTML template.	Yes
`senderEmailAddress`	String	The mail address of the sender that the addressee sees. The default sender mail address is [email protected] or other mail specified by the merchant.	Yes
`reportToEmailAddress`	String	The merchant’s email address to receive the bulk sending report.	Yes
`orderIds`	Array of Strings	The list of addressees, by their Order ID.	Yes
`Placeholders`	List <Placeholder>	A list of placeholders and their value source. Each Placeholder object contains: Placeholder Name Value – A fixed value or text resource value**	No

Return Codes

The returned error codes are as follows:

Code	Description
400	The following descriptions can be returned: "At least one order ID must be provided." "The sender's email address is incorrect." "The SenderEmailAddress must be a valid email address." "The EmailTypeName must be provided." "Custom email type is not defined. Please contact Global-E support." "The ReportToEmailAddress must be a valid email address."

Email Examples

Mail Message

In the following example, the Order ID is integrated into the email template, by adding the orderId placeholder.

Note: When sending a list of Order IDs in the API request, each mail message will have the relevant ID for the mail recipient.

Results Report Email

The following report is received detailing the result of the bulk emails API, sent to inform of a delayed fulfillment of a single order ID.

Example

Request

"orderIds": [
    "orderIds": [
           GE399999999GB""GE399999999GB"
     ],
],
"placeholders": {
     "placeholders": {
           "{DelayReason}": "TR_OverloadDelayReason",
           "{DelayReason}": "TR_OverloadDelayReason",
           "{DelayDaysCount}": "2",
           "senderEmailAddress": "[email protected]",
           "emailTypeName": "Delayedfulfillment",
           "reportToEmailAddress": "[email protected]"
 }
}

Response

{
 "Processing is in progress. You will get an email after the process is complete."
}

UpdateOrderShippingInfo (Global-e to Merchant)

UpdateMerchant.Order

Updates the order's international shipping information on the Merchant site.

Only order.OrderId and order.InternationalDetails members are mandatory for this method.

Method/URL

https://www.merchant-site-domain.com/order-shipping-info-update-only-url

Parameters

Request

Name	Type	Description	Mandatory
order	Object Merchant.Order	Object MerchantOrder contains details about the status of the order on the merchant's site.	Yes

Response

Name	Type	Description	Mandatory
ResponseInfo	Object Merchant.ResponInfo	Response details regarding API call.

Objects for UpdateOrderShippingInfo API

Merchant.Order

Parameter Name	Type	Description	Mandatory
`AdditionalRequiredDocuments`	List<orderDocoment>	The required additional documents for shipping. When the information is provided, the Merchant must wait for the documents to be provided before starting fulfilment.	No
`AllowMailsFromMerchant`	Boolean	Indicates if the end customer has opted on the Global‑e checkout page to receive emails from the Merchant. TRUE - Customer opted to receive emails FALSE - Customer did not opt to receive emails
`CartHash`	String	Cart hash originally specified in the `merchantCartHash` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`CashOnDeliveryFee`	Decimal	Cash On Delivery fee amount in Merchant’s currency.
`CCFPrice`	Decimal	Customs Clearance Fees (CCF), in the Merchant currency.
`ClearCart`	Boolean	Indicates if the end customer’s cart must be cleared before this method finishes execution on the Merchant’s site. TRUE - The end customer’s cart must be cleared FALSE - The end customer's cart does not have to be cleare
`CurrencyCode`	String	3-char ISO currency code for the order being posted. By default, this is set to the original Merchant’s currency.
`CurrencyName`	String	Customer currency name. Returned by `GetOrdersDetails` API only	No
`Customer`	Object Merchant.Customer	The paying customer’s preferences (Global-e acts as a paying customer).
`CustomerComments`	String	Holds the gift message. In the offline order flow, holds the product comment.
`CustomerComments`	String	Comments text entered by the end customer in Global‑e checkout.	No
`CustomerDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts the customer paid for the order.	No
`DateCreated`	String	Order creation date and time. Returned by `GetOrdersDetails` API only.	No
`DiscountedShippingPrice`	Decimal	The shipping price paid by the customer converted to the Merchant’s currency. Total Shipping price reducing Order Discounts (`InternationalDetails.DiscountedShippingPrice` price converted to the Merchant currency).
`Discounts`	List<Merchant.Discount>	The list of discounts being applied to the order, according to the original list of discounts received in `SendCart` for this order, and to the Merchant shipping configuration on Global‑e.	No
`DoNotChargeVAT`	Boolean	Indicates if the end customer hasn’t been charged VAT in Global‑e checkout, as specified in the `doNotChargeVAT` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - VAT is not charged TRUE - VAT is charged	No
`ExporterDetails.DestinationRegistrationNumber`	Decimal	The Tax reference number of the GE Entity at the destination country. Should only be provided when the order is tax-collected. Otherwise, the field should be Null. The value should be Null if the order destination is for an EU country.
`ExporterDetails.LocalRegistrationClearance`	Boolean	Indicates whether the Merchant can use the destination Registration number. TRUE - Merchant can use destination Registration number (`ExporterDetails.DestinationRegistrationNumber`) FALSE - Merchant cannot use destination Registration number .
`FreeShippingCouponCode`	String	Merchant’s free shipping `CouponCode` applied by the end customer, as specified in the `FreeShippingCouponCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`InternationalDetails`	Object Merchant.InternationalDetails	Details referring to the end customer’s order placed on the Global‑e side. These details apply only to the Merchants dealing with international customers’ support themselves.	Yes
`IsB2B`	Boolean	Indicates if the order has a Company name and VAT registration number. TRUE - Order contains a company name and VAT registration number FALSE - Order does not contain a company name and VAT registration number
`IsFreeShipping`	Boolean	Indicates if the Merchant offers free international shipping to the end customer, as specified in the `IsFreeShipping` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - Shipping is free. FALSE - Shipping is not free.	No
`IsMoto`	Boolean	Indicates if the the customer is a customer support agent and an “Offline order” took place TRUE - The customer is a customer support agent and an “Offline order” took place FALSE - The customer is a regular customer
`IsReplacementOrder`	Boolean	Indicates if the order is a replacement. TRUE - The order is a replacement FALSE - The order is not a replacement
`IsSplitOrder`	Boolean	Indicates if the order should be handled as a split order (i.e. without consolidation). TRUE - Order will be split FALSE - Order is not to be split	No
`IsTaxExemption`	Boolean	Indicates if the order has a tax exemption. TRUE - Order has a tax exemption FALSE - Order does not have a tax exemption
`LoyaltyCode`	String	Loyalty code applicable to the Merchant’s site entered by the end customer in Global‑e checkout.	No
`LoyaltyPointsEarned`	Decimal	The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site, as specified in the `loyaltyPointsEarned` argument for the `SendCart` method for the cart converted to this order on Global-e.	No
`LoyaltyPointsSpent`	Decimal	The number of loyalty points spent for this purchase. The existing loyalty points handling procedure must be applied to the end customer’s user account. Therefore, the “Loyalty points” type discount must not be applied to the order directly but can be used for display purposes elsewhere in the system (i.e. on the end user’s My Account page).	No
`Markups`	List<Merchant.Discount>	The list of markups being applied to the order, according to the Merchant shipping configuration on Global‑e. Effectively Markup is a “negative Discount”. The main use case for markups is when the end customer is charged in Global‑e checkout, a flat shipping rate, which is higher than the shipping rate, calculated for the respective order. In this case, Global‑e pays the difference to the Merchant in the form of Markups applied to the order. Unlike Discounts, Markups may be only passed to the Merchant’s back-end ERP system for reconciliation purposes, and may not be displayed to the end customer.	No
`MerchantDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts that the Merchant subsidized for the order.	No
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`MerchantOrderId`	String	Order unique identifier on the Merchant’s site returned from a previous call to the `SendOrderToMerchant` method for this order.	No
`ModifiedProduct`	String	Holds the product’s SKU
`OrderCreationSource`	Decimal	One of the values of `OrderCreationSource` enumeration denoting a type of discount shown in the OrderCreationSource Table.
`OrderDocuments`	List<OrderDocument>	Always contains a single document - it can be either a VAT Invoice or a Customer Receipt, depends if it is within the EU or not.
`OrderId`	String	Global‑e order unique identifier.	Yes
`OrderPaymentMethods`	List<OrderPaymentMethod>	List of payment methods the customer use (Credit card, Gift Cards)
`OrderStatusReason`	Object OrderStatusReason	Reason for the order status, why it was cancelled.
`OriginalOrder`	Object Merchant.OriginalOrder	Details that refer to the original order if the current order is a replacement.	No
`OTCurrencyCode`	String	Currency of the one-time voucher code used to place the order.	No
`OTVoucherAmount`	Decimal	The amount taken off the voucher when applicable.	No
`OTVoucherCode`	String	One-time voucher code used to place the order	No
`Parcels`	List<Merchant.Parcel>	The list of parcels created for the order. Returned by `GetOrdersDetails` API only.	No
`PaymentDetails`	Object Merchant.PaymentDetails	The paying customer’s payment details.
`PrePayOffered`	Boolean	Indicates if the prepayment option for duties and taxes was offered to the customer. TRUE - Prepayment option offered. FALSE - Prepayment option not offered.
`PriceCoefficientRate`	Decimal	`CountryCoefficient` rate applied to the prices in this order.
`PrimaryBilling`	Object Merchant.CustomerDetails	The primary customer’s billing details. If `IsEndCustomerPrimary` is set to TRUE, then the primary customer is the payer and his details are indicated in the URL-encoded form.
`PrimaryShipping`	Object Merchant.CustomerDetails	Primary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is TRUE, this field contains the end customers' shipping details. this field contains the Global-e hub's shipping address in the URL-encoded form.
`Products`	List<Merchant.Product>	The list of products being purchased.
`RoundingRate`	Decimal	The average conversion rate applied to the prices paid by the end customer when calculating the prices paid by Global‑e to the Merchant in the original Merchant’s currency. This rate includes “FX conversion” and “marketing rounding” factors.
`SameDayDispatch`	Boolean	Indicates if the end customer has requested “Same Day Dispatch” on Global‑e checkout. TRUE - Customer requested "Same Day Dispatch" FALSE - Customer did not request "Same Day Dispatch"	No
`SameDayDispatchCost`	Decimal	Cost of the “Same Day Dispatch” option selected by the end customer on Global‑e checkout, in the original Merchant’s currency.	No
`SecondaryBilling`	Object Merchant.CustomerDetails	Secondary customer’s billing details. If `Customer.IsEndCustomerPrimary` is FALSE, this contains attributes of the end customer’s details indicated in the URL-encoded form.
`SecondaryShipping`	Object Merchant.CustomerDetails	Secondary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is FALSE, this field contains the end customers' shipping details.
`ShippingMethodCode`	String	Code denoting the local shipping method selected from the list of available shipping options provided in the `shippingOptionsList` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`ShipToStoreCode`	String	Code denoting the Merchant’s store specified by the customer for “ship to shop” shipping destination (to be mapped on the Global‑e side).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
`Subs`	List<Merchant.Order>	Contains Sub orders related to Mixed order. This list is defined only in case the order is Mixed.
`TotalDutiesAndTaxesPrice`	Decimal	Total Duties & Taxes value including Customs Clearance Fees, in the Merchant currency. This amount is the total amount, regardless of whether the customer or the Merchant paid it.
`TotalDutiesPaidByCustomerPrice`	Decimal	The total amount of duties paid by the customer in the Merchant’s currency.
`UserId`	String	Internal User identifier on the Merchant’s site originally specified in the `shippingDetails`.`UserId`argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`USSalesTax`	Decimal	Sales tax value for USA in the Merchant currency. This value is included in `TotalDutiesAndTaxesPrice`.
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store, as specified in the `WebStoreCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No

OrderCreationSource

One of the following possible values of OrderCreationSource enumeration denoting a type of discount:

OrderCreationSource Value	Name	Description
0	GECheckout	The default value for orders created in a normal flow via Global‑e Checkout
1	Marketplace	The value for orders that are created at a marketplace and sent to Global-e via your brand

Merchant.ResponseInfo

Parameter Name	Type	Description	Mandatory
`Description`	String	Optional response description. In case of an error, this property indicates the error message description.	No
`ErrorCode`	String	Error code to be returned when an error occurs.	No
`InternalOrderId`	String	Order unique identifier on the Merchant’s site	Optional if there was an error, a failure, or if the action is not related to a specific order
`Message`	String	Optional response message. In case of an error, this property indicates the error message text.	No
`OrderId`	String	Order identifier on the Merchant’s site used for display and reporting purposes only. Unlike the `InternalOrderId`, this identifier is not necessarily unique over time, as the Merchant’s site may potentially reuse it (for example after deleting the old order having the same `OrderId`).	No
`PaymentAmount`	String	The total payment amount in `PaymentCurrency` charged for the order (if payment was processed in the respective API method call).	No
`PaymentCurrencyCode`	String	3-char ISO currency code for the order (if payment was processed in the respective API method call).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).	Optional if there was an error or failure
`Success`	Boolean	Indicates if the call has succeeded. TRUE - Call succeeded. FALSE - Denotes an error or failure.

Examples

Request

{
    "OrderId": "00010000100000000020",
    "InternationalDetails": {
        "OrderTrackingNumber": "1265443",
        " OrderTrackingUrl": "http://www.somecarrier.com/?1265443"
    },
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd"
}

UpdateOrderStatus (Global-e to Merchant)

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

Updates order status of the order on the Merchant’s site. Only order.OrderId and order.StatusCode members are mandatory for this method.

When implementing a Global-e extension or plug-in, this method is required to support order cancellation when it is initiated on Global-e’s side. It can also be used for reporting other order status updates as they occur in the Global-e’s system, and reflect them in the Merchant’s system.

Method/URL

POST https://www.merchant-site-domain.com/order-status-update-only-url

Parameters

Request

Name	Type	Description	Mandatory
orderStatus	Object MerchantOrder	Object MerchantOrder contains details about the status of the order on the merchant's site.	Yes

Response

Name	Type	Description	Mandatory
ResponseInfo	Object Merchant.ResponInfo	Response details regarding API call.

Objects for UpdateOrderStatus

Merchant.Order

Parameter Name	Type	Description	Mandatory
`AdditionalRequiredDocuments`	List<orderDocoment>	The required additional documents for shipping. When the information is provided, the Merchant must wait for the documents to be provided before starting fulfilment.
`AllowMailsFromMerchant`	Boolean	Indicates if the end customer has opted on the Global‑e checkout page to receive emails from the Merchant. TRUE - Customer opted to receive emails FALSE - Customer did not opt to receive emails
`CartHash`	String	Cart hash originally specified in the `merchantCartHash` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`CashOnDeliveryFee`	Decimal	Cash On Delivery fee amount in Merchant’s currency.
`CCFPrice`	Decimal	Customs Clearance Fees (CCF), in the Merchant currency.
`ClearCart`	Boolean	Indicates if the end customer’s cart must be cleared before this method finishes execution on the Merchant’s site. TRUE - The end customer’s cart must be cleared FALSE - The end customer's cart does not have to be cleare
`CurrencyCode`	String	3-char ISO currency code for the order being posted. By default, this is set to the original Merchant’s currency.
`CurrencyName`	String	Customer currency name. Returned by `GetOrdersDetails` API only	No
`Customer`	Object Merchant.Customer	The paying customer’s preferences (Global-e acts as a paying customer).
`CustomerComments`	String	Holds the gift message. In the offline order flow, holds the product comment.
`CustomerComments`	String	Comments text entered by the end customer in Global‑e checkout.	No
`CustomerDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts the customer paid for the order.	No
`DateCreated`	String	Order creation date and time. Returned by `GetOrdersDetails` API only.	No
`DiscountedShippingPrice`	Decimal	The shipping price paid by the customer converted to the Merchant’s currency. Total Shipping price reducing Order Discounts (`InternationalDetails.DiscountedShippingPrice` price converted to the Merchant currency).
`Discounts`	List<Merchant.Discount>	The list of discounts being applied to the order, according to the original list of discounts received in `SendCart` for this order, and to the Merchant shipping configuration on Global‑e.	No
`DoNotChargeVAT`	Boolean	Indicates if the end customer hasn’t been charged VAT in Global‑e checkout, as specified in the `doNotChargeVAT` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - VAT is not charged TRUE - VAT is charged	No
`ExporterDetails.DestinationRegistrationNumber`	Decimal	The Tax reference number of the GE Entity at the destination country. Should only be provided when the order is tax-collected. Otherwise, the field should be Null. The value should be Null if the order destination is for an EU country.
`ExporterDetails.LocalRegistrationClearance`	Boolean	Indicates whether the Merchant can use the destination Registration number. TRUE - Merchant can use destination Registration number (`ExporterDetails.DestinationRegistrationNumber`) FALSE - Merchant cannot use destination Registration number .
`FreeShippingCouponCode`	String	Merchant’s free shipping `CouponCode` applied by the end customer, as specified in the `FreeShippingCouponCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`InternationalDetails`	Object Merchant.InternationalDetails	Details referring to the end customer’s order placed on the Global‑e side. These details apply only to the Merchants dealing with international customers’ support themselves.	No
`IsB2B`	Boolean	Indicates if the order has a Company name and VAT registration number. TRUE - Order contains a company name and VAT registration number FALSE - Order does not contain a company name and VAT registration number
`IsFreeShipping`	Boolean	Indicates if the Merchant offers free international shipping to the end customer, as specified in the `IsFreeShipping` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - Shipping is free. FALSE - Shipping is not free.	No
`IsMoto`	Boolean	Indicates if the the customer is a customer support agent and an “Offline order” took place TRUE - The customer is a customer support agent and an “Offline order” took place FALSE - The customer is a regular customer
`IsReplacementOrder`	Boolean	Indicates if the order is a replacement. TRUE - The order is a replacement FALSE - The order is not a replacement
`IsSplitOrder`	Boolean	Indicates if the order should be handled as a split order (i.e. without consolidation). TRUE - Order will be split FALSE - Order is not to be split	No
`IsTaxExemption`	Boolean	Indicates if the order has a tax exemption. TRUE - Order has a tax exemption FALSE - Order does not have a tax exemption
`LoyaltyCode`	String	Loyalty code applicable to the Merchant’s site entered by the end customer in Global‑e checkout.	No
`LoyaltyPointsEarned`	Decimal	The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site, as specified in the `loyaltyPointsEarned` argument for the `SendCart` method for the cart converted to this order on Global-e.	No
`LoyaltyPointsSpent`	Decimal	The number of loyalty points spent for this purchase. The existing loyalty points handling procedure must be applied to the end customer’s user account. Therefore, the “Loyalty points” type discount must not be applied to the order directly but can be used for display purposes elsewhere in the system (i.e. on the end user’s My Account page).	No
`Markups`	List<Merchant.Discount>	The list of markups being applied to the order, according to the Merchant shipping configuration on Global‑e. Effectively Markup is a “negative Discount”. The main use case for markups is when the end customer is charged in Global‑e checkout, a flat shipping rate, which is higher than the shipping rate, calculated for the respective order. In this case, Global‑e pays the difference to the Merchant in the form of Markups applied to the order. Unlike Discounts, Markups may be only passed to the Merchant’s back-end ERP system for reconciliation purposes, and may not be displayed to the end customer.	No
`MerchantDTBreakdown`	Object DTBreakdown	Contains the duties and tax parts that the Merchant subsidized for the order.	No
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`MerchantOrderId`	String	Order unique identifier on the Merchant’s site returned from a previous call to the `SendOrderToMerchant` method for this order.	No
`ModifiedProduct`	String	Holds the product’s SKU
`OrderCreationSource`	Decimal	One of the values of `OrderCreationSource` enumeration denoting a type of discount shown in the OrderCreationSource Table.
`OrderDocuments`	List<OrderDocument>	Always contains a single document - it can be either a VAT Invoice or a Customer Receipt, depends if it is within the EU or not.
`OrderId`	String	Global‑e order unique identifier.
`OrderPaymentMethods`	List<OrderPaymentMethod>	List of payment methods the customer use (Credit card, Gift Cards)
`OrderStatusReason`	Object OrderStatusReason	Reason for the order status, why it was cancelled.
`OriginalOrder`	Object Merchant.OriginalOrder	Details that refer to the original order if the current order is a replacement.	No
`OTCurrencyCode`	String	Currency of the one-time voucher code used to place the order.	No
`OTVoucherAmount`	Decimal	The amount taken off the voucher when applicable.	No
`OTVoucherCode`	String	One-time voucher code used to place the order	No
`Parcels`	List<Merchant.Parcel>	The list of parcels created for the order. Returned by `GetOrdersDetails` API only.	No
`PaymentDetails`	Object Merchant.PaymentDetails	The paying customer’s payment details.
`PrePayOffered`	Boolean	Indicates if the prepayment option for duties and taxes was offered to the customer. TRUE - Prepayment option offered. FALSE - Prepayment option not offered.
`PriceCoefficientRate`	Decimal	`CountryCoefficient` rate applied to the prices in this order.
`PrimaryBilling`	Object Merchant.CustomerDetails	The primary customer’s billing details. If `IsEndCustomerPrimary` is set to TRUE, then the primary customer is the payer and his details are indicated in the URL-encoded form.
`PrimaryShipping`	Object Merchant.CustomerDetails	Primary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is TRUE, this field contains the end customers' shipping details. this field contains the Global-e hub's shipping address in the URL-encoded form.
`Products`	List<Merchant.Product>	The list of products being purchased.
`RoundingRate`	Decimal	The average conversion rate applied to the prices paid by the end customer when calculating the prices paid by Global‑e to the Merchant in the original Merchant’s currency. This rate includes “FX conversion” and “marketing rounding” factors.
`SameDayDispatch`	Boolean	Indicates if the end customer has requested “Same Day Dispatch” on Global‑e checkout. TRUE - Customer requested "Same Day Dispatch" FALSE - Customer did not request "Same Day Dispatch"	No
`SameDayDispatchCost`	Decimal	Cost of the “Same Day Dispatch” option selected by the end customer on Global‑e checkout, in the original Merchant’s currency.	No
`SecondaryBilling`	Object Merchant.CustomerDetails	Secondary customer’s billing details. If `Customer.IsEndCustomerPrimary` is FALSE, this contains attributes of the end customer’s details indicated in the URL-encoded form.
`SecondaryShipping`	Object Merchant.CustomerDetails	Secondary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is FALSE, this field contains the end customers' shipping details.
`ShippingMethodCode`	String	Code denoting the local shipping method selected from the list of available shipping options provided in the `shippingOptionsList` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`ShipToStoreCode`	String	Code denoting the Merchant’s store specified by the customer for “ship to shop” shipping destination (to be mapped on the Global‑e side).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
`Subs`	List<Merchant.Order>	Contains Sub orders related to Mixed order. This list is defined only in case the order is Mixed.
`TotalDutiesAndTaxesPrice`	Decimal	Total Duties & Taxes value including Customs Clearance Fees, in the Merchant currency. This amount is the total amount, regardless of whether the customer or the Merchant paid it.
`TotalDutiesPaidByCustomerPrice`	Decimal	The total amount of duties paid by the customer in the Merchant’s currency.
`UserId`	String	Internal User identifier on the Merchant’s site originally specified in the `shippingDetails`.`UserId`argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`USSalesTax`	Decimal	Sales tax value for USA in the Merchant currency. This value is included in `TotalDutiesAndTaxesPrice`.
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store, as specified in the `WebStoreCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No

OrderCreationSource

One of the following possible values of OrderCreationSource enumeration denoting a type of discount:

OrderCreationSource Value	Name	Description
0	GECheckout	The default value for orders created in a normal flow via Global‑e Checkout
1	Marketplace	The value for orders that are created at a marketplace and sent to Global-e via your brand

Merchant.ResponseInfo

Parameter Name	Type	Description	Mandatory
`Description`	String	Optional response description. In case of an error, this property indicates the error message description.	No
`ErrorCode`	String	Error code to be returned when an error occurs.	No
`InternalOrderId`	String	Order unique identifier on the Merchant’s site	Optional if there was an error, a failure, or if the action is not related to a specific order
`Message`	String	Optional response message. In case of an error, this property indicates the error message text.	No
`OrderId`	String	Order identifier on the Merchant’s site used for display and reporting purposes only. Unlike the `InternalOrderId`, this identifier is not necessarily unique over time, as the Merchant’s site may potentially reuse it (for example after deleting the old order having the same `OrderId`).	No
`PaymentAmount`	String	The total payment amount in `PaymentCurrency` charged for the order (if payment was processed in the respective API method call).	No
`PaymentCurrencyCode`	String	3-char ISO currency code for the order (if payment was processed in the respective API method call).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).	Optional if there was an error or failure
`Success`	Boolean	Indicates if the call has succeeded. TRUE - Call succeeded. FALSE - Denotes an error or failure.

Example

Request

{
    "OrderId": "00010000100000000020",
    "StatusCode": "canceled",
    "MerchantGUID": "abcdabcd-abcd-abcd-abcd-abcdabcdabcd"
}

UpdateRMA

Call the UpdateRMA API to set or update the MerchantRMANumber and send an email to the customer.

Method/URL

https://{server_name}/Return/UpdateRMA?merchantGUID= F3BE2R-8546-FC38-90SJ-1C780SG8F90SBS

Parameters

Request

Name	Type	Description	Mandatory
updateRMANumber	Object MerchantRMANumber	Provides API call response info.

Return

Name	Type	Description	Mandatory
merchant.ResponseInfo	Object Merchant.ResponseInfo	Provides API call response info.

Objects for SendRMAToMerchant API

Merchant.ResponseInfo

Parameter Name	Type	Description	Mandatory
`Description`	String	Optional response description. In case of an error, this property indicates the error message description.	No
`ErrorCode`	String	Error code to be returned when an error occurs.	No
`InternalOrderId`	String	Order unique identifier on the Merchant’s site	Optional if there was an error, a failure, or if the action is not related to a specific order
`Message`	String	Optional response message. In case of an error, this property indicates the error message text.	No
`OrderId`	String	Order identifier on the Merchant’s site used for display and reporting purposes only. Unlike the `InternalOrderId`, this identifier is not necessarily unique over time, as the Merchant’s site may potentially reuse it (for example after deleting the old order having the same `OrderId`).	No
`PaymentAmount`	String	The total payment amount in `PaymentCurrency` charged for the order (if payment was processed in the respective API method call).	No
`PaymentCurrencyCode`	String	3-char ISO currency code for the order (if payment was processed in the respective API method call).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).	Optional if there was an error or failure
`Success`	Bool	Indicates if the call has succeeded. TRUE - Call succeeded. FALSE - Denotes an error or failure.

UpdateRMANumber

Parameter Name	Type	Description
`MerchantOrderId`	String	The Merchant order ID.
`MerchantRMANumber`	String	The Merchant return merchandise authorization number.
`OrderId`	String	The order ID.
`RMANumber`	String	The return merchandise authorization number.

Examples

Request

{
    “OrderId”: ”12345”, (optional)
    “MerchantOrderId”: ”09876”, (optional)
    ”RMANumber”: ”852147”, 
    ”MerchantRMANumber”: ”265646925”
}

ValidateGiftCard (Global-e to Merchant)

The ValidateGiftCard request sends the gift card data to the platform, gets the card amount, and makes sure that the card is valid.

ValidateGiftCard is called when the user fills out all gift card fields on the checkout page.

Method/URL

https://www.merchant-site-domain.com/validate-gift-card-url

Parameters

Request

Name	Type	Description	Mandatory
ValidateGiftCardRequest	Object ValidateGiftCardRequest	Provides information related to validating the gift card.

Response

Name	Type	Description	Mandatory
ValidateGiftCardResponse	Object ValidateGiftCardResponse	Provides API call response info.

Objects for ValidateGiftCard API

ValidateGiftCardRequest

Parameter Name	Type	Description
`CardFields`	Dictionary<String, String>	Key value pairs of each field defined in the configuration
`MerchantCartToken`	String	Identifier of the cart on the Merchant’s site originally specified in the `merchantCartToken` argument for the respective `SendCart` call
`MerchantGUID`	String	Merchant unique identifier
`ShippingCountryCode`	String	Code of country selected on checkout

ValidateGiftCardResponse

Parameter Name	Type	Description
`Balance`	Decimal	The available amount of money on a gift card
`CurrencyCode`	String	Code of card currency
`ErrorCode`	String	Code of the error
`ErrorText`	String	Error message
`IsGlobalEGiftCard`	Bool	Identifies if the gift card was bought from Global‑e. TRUE - Gift card was purchased from Global-e. FALSE - Gift card was not purchased from Global-e.
`IsValid`	Bool	The flag which approves that user entered the correct card data. TRUE - Card data is valid. FALSE - Card data is not valid.

Examples

Request

{
    "MerchantGUID": abcdabcd - abcd - abcd - abcd - abcdabcdabcd ",
    	" ShippingCountryCode ":" UA ",
    	" CardFields ":{" CardId ":" 111111 "},
    	" MerchantCartToken ":" 2c5c7b3db2ed101426cba38d9c534086 "
}

Responses

For valid cards:

{
    "IsValid": true,
    "Balance": 1000,
    "CurrencyCode": "GBP",
    "IsGlobalEGiftCard": false,
    "ErrorCode": null,
    "ErrorText": null
}

For invalid cards:

{
    "IsValid": false,
    "Balance": null,
    "CurrencyCode": null,
    "IsGlobalEGiftCard": false,
    "ErrorCode": null,
    "ErrorText": "Invalid Card"
}

ValidateStock (Global-e to Merchant)

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

The Merchant Cart Validation checks basic cart validity and validates the product’s stock availability.

If a product line cart item listed in order.Products does not have full stock availability for the specified quantity, this cart item is included in the AmendedProducts array with an indication of the quantity actually available. If all items are in stock, the AmendedProducts array is empty.

If required, the ValidateStock API is called when the shopper is in the Global‑e checkout. If the AmendedProducts array is not empty, the list of out-of-stock products is displayed to the shopper.

Note

In the GEM integration method, the GetCheckoutCartInfo API may be reused for stock validation purposes.

Method/URL

https://www.merchant-site-domain.com/checkout-validate-cart-stock-url

Parameters

Request

Name	Type	Description	Mandatory
order	Object Merchant.Order	Provides information related to the order.

Request

Name	Type	Description	Mandatory
Merchant.StockValidationResponse	Object Merchant.StockValidationResponse	Provides information related to validating that stock exists.

Objects for ValidateStock API

Merchant.Order

Parameter Name	Type	Description	Mandatory
`AdditionalRequiredDocuments`	List<orderDocoment>	The required additional documents for shipping. When the information is provided, the Merchant must wait for the documents to be provided before starting fulfilment.
`AllowMailsFromMerchant`	Boolean	Indicates if the end customer has opted on the Global‑e checkout page to receive emails from the Merchant. TRUE - Customer opted to receive emails FALSE - Customer did not opt to receive emails
`CartHash`	String	Cart hash originally specified in the `merchantCartHash` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`CashOnDeliveryFee`	Decimal	Cash On Delivery fee amount in Merchant’s currency.
`CCFPrice`	Decimal	Customs Clearance Fees (CCF), in the Merchant currency.
`ClearCart`	Boolean	Indicates if the end customer’s cart must be cleared before this method finishes execution on the Merchant’s site. TRUE - The end customer’s cart must be cleared FALSE - The end customer's cart does not have to be cleare
`CurrencyCode`	String	3-char ISO currency code for the order being posted. By default, this is set to the original Merchant’s currency.
`CurrencyName`	String	Customer currency name. Returned by `GetOrdersDetails` API only	No
`Customer`	Class Merchant.Customer	The paying customer’s preferences (Global-e acts as a paying customer).
`CustomerComments`	String	Holds the gift message. In the offline order flow, holds the product comment.
`CustomerComments`	String	Comments text entered by the end customer in Global‑e checkout.	No
`CustomerDTBreakdown`	Class DTBreakdown	Contains the duties and tax parts the customer paid for the order.	No
`DateCreated`	String	Order creation date and time. Returned by `GetOrdersDetails` API only.	No
`DiscountedShippingPrice`	Decimal	The shipping price paid by the customer converted to the Merchant’s currency. Total Shipping price reducing Order Discounts (`InternationalDetails.DiscountedShippingPrice` price converted to the Merchant currency).
`Discounts`	List<Merchant.Discount>	The list of discounts being applied to the order, according to the original list of discounts received in `SendCart` for this order, and to the Merchant shipping configuration on Global‑e.	No
`DoNotChargeVAT`	Boolean	Indicates if the end customer hasn’t been charged VAT in Global‑e checkout, as specified in the `doNotChargeVAT` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - VAT is not charged TRUE - VAT is charged	No
`ExporterDetails.DestinationRegistrationNumber`	Decimal	The Tax reference number of the GE Entity at the destination country. Should only be provided when the order is tax-collected. Otherwise, the field should be Null. The value should be Null if the order destination is for an EU country.
`ExporterDetails.LocalRegistrationClearance`	Boolean	Indicates whether the Merchant can use the destination Registration number. TRUE - Merchant can use destination Registration number (`ExporterDetails.DestinationRegistrationNumber`) FALSE - Merchant cannot use destination Registration number .
`FreeShippingCouponCode`	String	Merchant’s free shipping `CouponCode` applied by the end customer, as specified in the `FreeShippingCouponCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`InternationalDetails`	Class Merchant.InternationalDetails	Details referring to the end customer’s order placed on the Global‑e side. These details apply only to the Merchants dealing with international customers’ support themselves.	No
`IsB2B`	Boolean	Indicates if the order has a Company name and VAT registration number. TRUE - Order contains a company name and VAT registration number FALSE - Order does not contain a company name and VAT registration number
`IsFreeShipping`	Boolean	Indicates if the Merchant offers free international shipping to the end customer, as specified in the `IsFreeShipping` argument for the `SendCart` method for the cart converted to this order on Global‑e. TRUE - Shipping is free. FALSE - Shipping is not free.	No
`IsMoto`	Boolean	Indicates if the the customer is a customer support agent and an “Offline order” took place TRUE - The customer is a customer support agent and an “Offline order” took place FALSE - The customer is a regular customer
`IsReplacementOrder`	Boolean	Indicates if the order is a replacement. TRUE - The order is a replacement FALSE - The order is not a replacement
`IsSplitOrder`	Boolean	Indicates if the order should be handled as a split order (i.e. without consolidation). TRUE - Order will be split FALSE - Order is not to be split	No
`IsTaxExemption`	Boolean	Indicates if the order has a tax exemption. TRUE - Order has a tax exemption FALSE - Order does not have a tax exemption
`LoyaltyCode`	String	Loyalty code applicable to the Merchant’s site entered by the end customer in Global‑e checkout.	No
`LoyaltyPointsEarned`	Decimal	The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site, as specified in the `loyaltyPointsEarned` argument for the `SendCart` method for the cart converted to this order on Global-e.	No
`LoyaltyPointsSpent`	Decimal	The number of loyalty points spent for this purchase. The existing loyalty points handling procedure must be applied to the end customer’s user account. Therefore, the “Loyalty points” type discount must not be applied to the order directly but can be used for display purposes elsewhere in the system (i.e. on the end user’s My Account page).	No
`Markups`	List<Merchant.Discount>	The list of markups being applied to the order, according to the Merchant shipping configuration on Global‑e. Effectively Markup is a “negative Discount”. The main use case for markups is when the end customer is charged in Global‑e checkout, a flat shipping rate, which is higher than the shipping rate, calculated for the respective order. In this case, Global‑e pays the difference to the Merchant in the form of Markups applied to the order. Unlike Discounts, Markups may be only passed to the Merchant’s back-end ERP system for reconciliation purposes, and may not be displayed to the end customer.	No
`MerchantDTBreakdown`	Class DTBreakdown	Contains the duties and tax parts that the Merchant subsidized for the order.	No
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`MerchantOrderId`	String	Order unique identifier on the Merchant’s site returned from a previous call to the `SendOrderToMerchant` method for this order.	No
`ModifiedProduct`	String	Holds the product’s SKU
`OrderCreationSource`	Decimal	One of the values of `OrderCreationSource` enumeration denoting a type of discount shown in the OrderCreationSource Table.
`OrderDocuments`	List<OrderDocument>	Always contains a single document - it can be either a VAT Invoice or a Customer Receipt, depends if it is within the EU or not.
`OrderId`	String	Global‑e order unique identifier.
`OrderPaymentMethods`	List<OrderPaymentMethod>	List of payment methods the customer use (Credit card, Gift Cards)
`OrderStatusReason`	Class OrderStatusReason	Reason for the order status, why it was cancelled.
`OriginalOrder`	Class Merchant.OriginalOrder	Details that refer to the original order if the current order is a replacement.	No
`OTCurrencyCode`	String	Currency of the one-time voucher code used to place the order.	No
`OTVoucherAmount`	Decimal	The amount taken off the voucher when applicable.	No
`OTVoucherCode`	String	One-time voucher code used to place the order	No
`Parcels`	List<Merchant.Parcel>	The list of parcels created for the order. Returned by `GetOrdersDetails` API only.	No
`PaymentDetails`	Class Merchant.PaymentDetails	The paying customer’s payment details.
`PrePayOffered`	Boolean	Indicates if the prepayment option for duties and taxes was offered to the customer. TRUE - Prepayment option offered. FALSE - Prepayment option not offered.
`PriceCoefficientRate`	Decimal	`CountryCoefficient` rate applied to the prices in this order.
`PrimaryBilling`	Class Merchant.CustomerDetails	The primary customer’s billing details. If `IsEndCustomerPrimary` is set to TRUE, then the primary customer is the payer and his details are indicated in the URL-encoded form.
`PrimaryShipping`	Class Merchant.CustomerDetails	Primary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is TRUE, this field contains the end customers' shipping details. this field contains the Global-e hub's shipping address in the URL-encoded form.
`Products`	List<Merchant.Product>	The list of products being purchased.
`RoundingRate`	Decimal	The average conversion rate applied to the prices paid by the end customer when calculating the prices paid by Global‑e to the Merchant in the original Merchant’s currency. This rate includes “FX conversion” and “marketing rounding” factors.
`SameDayDispatch`	Boolean	Indicates if the end customer has requested “Same Day Dispatch” on Global‑e checkout. TRUE - Customer requested "Same Day Dispatch" FALSE - Customer did not request "Same Day Dispatch"	No
`SameDayDispatchCost`	Decimal	Cost of the “Same Day Dispatch” option selected by the end customer on Global‑e checkout, in the original Merchant’s currency.	No
`SecondaryBilling`	Class Merchant.CustomerDetails	Secondary customer’s billing details. If `Customer.IsEndCustomerPrimary` is FALSE, this contains attributes of the end customer’s details indicated in the URL-encoded form.
`SecondaryShipping`	Class Merchant.CustomerDetails	Secondary customer’s shipping details. If `Customer.IsEndCustomerPrimary` is FALSE, this field contains the end customers' shipping details.
`ShippingMethodCode`	String	Code denoting the local shipping method selected from the list of available shipping options provided in the `shippingOptionsList` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No
`ShipToStoreCode`	String	Code denoting the Merchant’s store specified by the customer for “ship to shop” shipping destination (to be mapped on the Global‑e side).	No
`StatusCode`	String	Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
`Subs`	List<Merchant.Order>	Contains Sub orders related to Mixed order. This list is defined only in case the order is Mixed.
`TotalDutiesAndTaxesPrice`	Decimal	Total Duties & Taxes value including Customs Clearance Fees, in the Merchant currency. This amount is the total amount, regardless of whether the customer or the Merchant paid it.
`TotalDutiesPaidByCustomerPrice`	Decimal	The total amount of duties paid by the customer in the Merchant’s currency.
`UserId`	String	Internal User identifier on the Merchant’s site originally specified in the `shippingDetails`.`UserId`argument for `SendCart` method for the cart converted to this order on Global‑e.	No
`USSalesTax`	Decimal	Sales tax value for USA in the Merchant currency. This value is included in `TotalDutiesAndTaxesPrice`.
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store, as specified in the `WebStoreCode` argument for the `SendCart` method for the cart converted to this order on Global‑e.	No

OrderCreationSource

One of the following possible values of OrderCreationSource enumeration denoting a type of discount:

OrderCreationSource Value	Name	Description
0	GECheckout	The default value for orders created in a normal flow via Global‑e Checkout
1	Marketplace	The value for orders that are created at a marketplace and sent to Global-e via your brand

Merchant.StockValidationResponse

Parameter Name	Type	Description	Mandatory
`AmendedProducts`	List<Merchant.StockValidationRowResponse>	The list of products that don’t have full stock availability for the `Product.Quantity` specified in the respective `ValidateStock` API request.	No
`CustomResources`	Dictionary<string, string>	Dictionary with custom resources for error and oos popup. Keys for the dictionary: `TitleTextResourceId`, `BodyTextResourceId`, `ButtonTextResourceId`, `RedirectUrl`.	No
`Error`	String	The error message returned from the Merchant	No
`ReservationRequestId`	String	The stock reservation code returned from the Merchant if the stock has been actually reserved as a result of the `ValidateStock` API call.	No
`TextResourcesPlaceholders`	Dictionary<String, String>	Dictionary with placeholders which need to be replaced in text resources for error and oos popup which was passed in `CustomResources` (except `RedirectUrl` key).	No

Examples

Request

{
    "GlobalECartToken": "1da35dc3-cbe6-4cd8-81d6-ce433466d715",
    "PreferredCultureCode": null,
    "AuthToken": "34sdfdg43erfg43234fwsedfsdf423",
    "SessionId": "12345",
    "DateCreated": "0001-01-01T00:00:00",
    "CurrencyName": null,
    "Parcels": null,
    "AllowMailsFromMerchant": false,
    "AllowDirectCommunicationFromMerchant": false,
    "ClearCart": false,
    "UserId": null,
    "CurrencyCode": "ILS",
    "Products": [{
            "Attributes": null,
            "Sku": "648340636",
            "Price": 157.7000,
            "PriceBeforeRoundingRate": null,
            "PriceBeforeGlobalEDiscount": null,
            "Quantity": 1,
            "VATRate": null,
            "CustomerVATRate": null,
            "InternationalPrice": 649.0000,
            "InternationalDiscountedPriceInMerchantCurrency": null,
            "CartItemId": "ci21000088",
            "ParentCartItemId": null,
            "CartItemOptionId": null,
            "HandlingCode": null,
            "GiftMessage": null,
            "RoundingRate": 0.0,
            "IsBackOrdered": false,
            "BackOrderDate": null,
            "DiscountedPrice": null,
            "InternationalDiscountedPrice": null,
            "ProductCodeSecondary": "MKC1120A~N~040~~NS",
            "Brand": null,
            "Categories": null,
            "ListPrice": 0.0,
            "InternationalListPrice": 0.0,
            "GenericHSCode": null,
            "DiscountedPriceForCustoms": 0.0,
            "InternationalDiscountedPriceForCustoms": 0.0,
            "IsGiftCard": false,
            "IsFixedPrice": true
        }
    ],
    "Customer": {
        "EmailAddress": null,
        "IsEndCustomerPrimary": false,
        "SendConfirmation": false
    },
    "PrimaryShipping": {
        "FirstName": "sdfsdf",
        "LastName": "sdfsdf",
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": "asdasd+234",
        "Address2": "",
        "City": "asdasd",
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": "1234567",
        "Email": "sdfsdf%40asdasd.com",
        "Phone1": "0000000000",
        "Phone2": null,
        "Fax": null,
        "CountryCode": "IL",
        "CountryCode3": null,
        "CountryName": null,
        "AddressBookId": null,
        "AddressBookName": null,
        "SaveAddress": false
    },
    "SecondaryShipping": {
        "FirstName": "GlobalE",
        "LastName": "GE-UK@EMA-Norsk",
        "MiddleName": null,
        "Salutation": null,
        "Company": "",
        "Address1": "Building 436, Argosy Road",
        "Address2": "East Midlands Airport",
        "City": "Derby",
        "StateCode": "NN",
        "StateOrProvince": null,
        "Zip": "DE74 2SA",
        "Email": "[email protected]",
        "Phone1": "01332 818723",
        "Phone2": null,
        "Fax": null,
        "CountryCode": "GB",
        "CountryCode3": "GBR",
        "CountryName": "United Kingdom",
        "AddressBookId": null,
        "AddressBookName": null,
        "SaveAddress": false
    },
    "ShippingMethodCode": "Express Courier (Air)",
    "Discounts": [],
    "Markups": [],
    "LoyaltyPointsSpent": null,
    "LoyaltyPointsEarned": null,
    "SameDayDispatch": false,
    "SameDayDispatchCost": 0.0,
    "DoNotChargeVAT": false,
    "CustomerComments": null,
    "IsFreeShipping": false,
    "FreeShippingCouponCode": null,
    "ShipToStoreCode": null,
    "RoundingRate": 0.0,
    "UrlParameters": "[{\"Key\":\"ClientCookie\",\"Value\":\"JSESSIONID=null\"},{\"Key\":\"userId\",\"Value\":\"1148993\"},{\"Key\":\"orderId\",\"Value\":\"w748807\"},{\"Key\":\"locale\",\"Value\":\"en_IL\"}]",
    "OriginalMerchantTotalProductsDiscountedPrice": 0.0,
    "LoyaltyCode": null,
    "OTVoucherCode": null,
    "OTVoucherAmount": null,
    "OTVoucherCurrencyCode": null,
    "IsSplitOrder": false,
    "PrePayOffered": false,
    "InitialCheckoutCultureCode": null,
    "CultureCode": null,
    "HubId": 0,
    "IsReplacementOrder": false,
    "OriginalOrder": null,
    "ReservationRequestId": null,
    "IsSuppressPersonalInformation": false,
    "TotalDutiesAndTaxesPrice": 0.0,
    "USSalesTax": 0.0,
    "CCFPrice": 0.0,
    "PaymentDetails": null,
    "PrimaryBilling": {
        "FirstName": null,
        "LastName": null,
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": null,
        "Address2": null,
        "City": null,
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": null,
        "Email": null,
        "Phone1": null,
        "Phone2": null,
        "Fax": null,
        "CountryCode": null,
        "CountryCode3": null,
        "CountryName": null,
        "AddressBookId": null,
        "AddressBookName": null,
        "SaveAddress": false
    },
    "SecondaryBilling": {
        "FirstName": null,
        "LastName": null,
        "MiddleName": null,
        "Salutation": null,
        "Company": null,
        "Address1": null,
        "Address2": null,
        "City": null,
        "StateCode": null,
        "StateOrProvince": null,
        "Zip": null,
        "Email": null,
        "Phone1": null,
        "Phone2": null,
        "Fax": null,
        "CountryCode": null,
        "CountryCode3": null,
        "CountryName": null,
        "AddressBookId": null,
        "AddressBookName": null,
        "SaveAddress": false
    },
    "OrderId": null,
    "StatusCode": null,
    "MerchantGUID": "7f132fc6-bdbc-420e-a2ce-fd35ab5c06d0",
    "CartId": "_2S0DVucAbjgfHAR-SUmRshWaS3pB5F9Bk7OfgWBR9ujllKrTw5H!17426857!1596453641116",
    "MerchantOrderId": null,
    "PriceCoefficientRate": 0.0,
    "CartHash": "94210A58BAC3B3AB292DE94382910C87",
    "WebStoreCode": "en_IL",
    "WebStoreInstanceCode": "GlobalEDefaultStoreInstance",
    "DiscountedShippingPrice": 0.0,
    "InternationalDetails": null,
    "GiftCards": null
}

Responses

Example of generic error:

Error code 3 is expected. An appropriate error message is shown to the customer and a new clean cart is generated.

{
    "AmendedProducts": [],
    "Error": "3",
    "StackTrace": " at CallSite.Target(Closure , CallSite , Object )\r\n at GlobalE.GEM.BL.GEMProviders.BaseProviders.BaseGEMProvider.ParseReservationInfo(Object reservationInfo) in C:\\jenkins\\workspace\\GEPI\\787e4b5b9a7709ca06b57fcfbeb2bdb2\\GlobalE.GEM.BL\\GEMProviders\\BaseProviders\\BaseGEMProvider.cs:line 844",
    "ReservationRequestId": null
}

Example of invalid email error:

Error code 2 is expected. An appropriate error message is shown to the customer and a new clean cart is generated.

{
    "AmendedProducts": [],
    "Error": "2",
    "StackTrace": null,
    "ReservationRequestId": null
}

Example of invalid cart content error:

Error code 1 is expected. One of the cart fields is invalid. An appropriate error message is shown to the customer and a new clean cart is generated.

{
    "AmendedProducts": [],
    "Error": "1",
    "StackTrace": null,
    "ReservationRequestId": null
}

If all products are in stock:

{
    "AmendedProducts": [],
    "ReservationRequestId": null,
    "Error": null
}

If some products are out of stock:

{
    "AmendedProducts": [{
            "CartItemID": "11007",
            "QuantityInStock": 1
        }
    ],
    "ReservationRequestId": null
}

ValidateVoucher (Global-e to Merchant)

Note

This API is part of Global-e's extensions and plug-ins. Merchants do not need to implement this API unless a custom integration is required.

This API returns new CartToken in the CartToken attribute. The API call is used to help validate vouchers/coupons used on the Checkout page. If the voucher is valid, the merchant’s platform is responsible for applying this voucher to the shopper's basket and executing a new SendCart / SendCartV2 API call to Global‑e, with an indication of the newly generated discount for this voucher or coupon. The new CartToken returned from this call is returned in the CartToken attribute.

Method/URL

https://www.merchant-site-domain.com/checkout-validate-cart-voucher-url

Parameters

Request

Name	Type	Description	Mandatory
Merchant.CartVoucherValidation	Object Merchant.CartVoucherValidation	Provides information related to validating a voucher in a cart.

Response

Name	Type	Description	Mandatory
Merchant.VoucherValidationResponse	Object Merchant.VoucherValidationResponse	Provides information related to the voucher validation.

Objects for ValidateVoucher API

Merchant.CartVoucherValidation

Parameter Name	Type	Description	Mandatory
`CartHash`	String	Cart hash originally specified in `merchantCartHash` argument for `SendCart` method for the cart converted to this order on Global‑e.
`CartId`	String	Identifier of the cart on the Merchant’s site originally specified in `merchantCartToken` argument for `SendCart` method for the cart converted to this order on Global‑e.
`CartToken`	String	The value returned from the previous call to `SendCart` for the same client (must be stored in the client session or persistent cookie on the Merchant’s side). This parameter is used to support cart updates.
`CountryCode`	String	2-char ISO country code
`CurrencyCode`	String	3-char ISO currency code.
`Discounts`	List<Merchant.DiscountVoucherValidation>	Cart discounts for voucher validation.
`FreeShippingCouponCode`	String	The Merchant free shipping coupon code applied by the end customer.
`IsFreeShipping`	Bool	Indicates if the Merchant offers free international shipping to the end customer.
`MerchantGUID`	String	Unique identifier of the Merchant on Global-e.
`Products`	List<Merchant.ProductVoucherValidation>	Cart products for voucher validation.
`UserId`	String	Internal User identifier on the Merchant’s site in case it was specified in the `SendCart` call.	No
`VoucherCode`	String	The voucher code specified on the Merchant site.
`VoucherType`	Decimal	Enumeration of `VoucherTypes`: 1 - `DiscountVoucher`
`WebStoreCode`	String	Code used on the Merchant’s side to identify the web store where the current cart is originating from. This code should be used in case of a multi-store setup on the Merchant’s site.
`WebStoreInstanceCode`	String	Code used on the Merchant’s side to identify the web store instance where the current cart is originating from. This code should be used in case of multi-store domains set up on the Merchant’s site.

Merchant.VoucherValidationResponse

Parameter Name	Type	Description
`CartToken`	String	`CartToken` returned from the new `SendCart` / `SendCartV2` API call, executed after the voucher has been applied to the respective user’s basket
`IsVoucherValid`	Bool	Indicates if the voucher is valid. TRUE - Voucher is valid. FALSE - Voucher is not valid.
`ValidationFaliureMessage`	String	Error message in case voucher is not valid
`VoucherRestrictions`	List<Merchant.VoucherValidationRestriction>	List of validation restrictions applied to vouchers
`VoucherType`	Decimal	Enumeration of `VoucherTypes`: 1 - DiscountVoucher

Examples

Request

 {
    "CartHash": "",
    "CartId": "36048",
    "CartToken": "f8a78edd-7cea-4cb7-835c-57c7f0b13c56",
    "CountryCode": "IL",
    "CurrencyCode": "ILS",
    "Discounts": [],
    "FreeShippingCouponCode": "",
    "IsFreeShipping": false,
    "MerchantGUID": "e967e65e-f69e-479c-949d-91289a7f6875",
    "Products": [],
    "UserId": null,
    "VoucherCode": "10Perc",
    "VoucherType": 1,
    "WebStoreCode": null,
    "WebStoreInstanceCode": "GlobalEDefaultStoreInstance"
}

Response

{
    "IsVoucherValid": true,
    "VoucherType": 1,
    "CartToken": "f8a78edd-7cea-4cb7-835c-57c7f0b13c56",
    "VoucherValidationRestriction": [],
    "ValidationFaliureMessage": ""
}

Documentation Portal

Merchant REST API

ClientApplyLoyaltyVouchers (Global-e to Merchant)

Note

Parameters

Objects for ClientApplyLoyaltyVouchers API

Merchant.CartAction

Merchant.ResponseInfo

Examples

GetCheckoutCartInfo (Global-e to Merchant)

Note

Parameters

Note

Objects for GetCheckoutCartInfo API

CheckoutCartInfo

Examples

NotifyOrderRefund (Global-e to Merchant)

Parameters

Note

Objects for NotifyOrderRefund API

Merchant.Order

Merchant.ResponseInfo

Example

PerformOrderPayment (Global-e to Merchant)

Note

Parameters

Note

Objects for PerformOrderPayment API

Merchant.Order

Examples

RedeemGiftCard (Global-e to Merchant)

Parameters

Objects for RedeemGiftCard API

RefundGiftCardRequest

RedeemGiftCardResponse

Examples

RefundGiftCard

Parameters

Note

Objects for RefundGiftCard API

RefundGiftCardRequest

RefundGiftCardResponse

Examples

RemoveRestrictedProducts (Global-e to Merchant)

Note

Parameters

Objects for RemoveRestrictedProducts API

Merchant.RemoveRestrictedProductsRequest

Merchant.RemoveRestrictedProductsResponse

Examples

SendAdditionalRequiredDocumentsToMerchant (Global-e to Merchant)

Examples

SendOrderToMerchant (Global-e to Merchant)

Note

Parameters

Note

Objects for SendOrderToMerchant API

Merchant.Order

Merchant.ResponseInfo

Examples

SendRMAToMerchant (Global-e to Merchant)

Parameters

Objects for SendRMAToMerchant API

Merchant.Order

Merchant.ResponseInfo

MerchantReturn

Examples

Sending Bulk Emails

Sending Bulk Emails (Merchant to Global-e)

Parameters

Note

Return Codes

Email Examples

Example

UpdateOrderShippingInfo (Global-e to Merchant)

Parameters

Objects for UpdateOrderShippingInfo API

Merchant.Order

Merchant.ResponseInfo

Examples