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Documentation Portal

Merchant Portal

The Global‑e Merchant Portal is a web-based platform provided by Global‑e to merchants who partner with Global‑e for international e-commerce solutions. It serves as a central hub for managing various aspects of the merchant's international sales and operations. This includes order management and fulfilment. The Merchant Portal features are available according to configuration and roles. Make sure that you have adequate permissions to implement the features.

From this page you can find more information about the following main Merchant Portal features:

  • Log in to the Global‑e Merchant Portal

  • Merchants: Details about Product Management, Reports, Flat Shipping Rates, Site Customization , and Flash Sales

  • Orders: How to manage and process orders, and perform returns, replacements, and refunds.

  • Configuration: Configure and customize your site, use the Marketing Proposition to set up campaigns, and configure your Email notifications.

  • System: Add or remove users. In addition, explore the specifics of Single Sign-On (SSO) integration.System

  • Live View: A dashboard used for tracking the current day's sales performance and comparing them with the previous day's.