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Documentation Portal

Orders

This section guides you through the implementation of the Global-e order fulfilment process using the Global-e Merchant Portal. Follow step-by-step procedures for a straightforward and clear understanding of the entire order processing flow.

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Merchant Portal

This section includes screen descriptions related to Order management and their corresponding procedures.

Global-e users have access to the following features:

Admin Users

Customer Service and Hub Operator Users

  • All/New

  • Shipping by Merchant

  • Returns

  • Global-e Hub

  • Merchant Hub

  • Fraud

  • Failed Address Validation

  • View Orders

  • Same Day Dispatch Orders

  • Payments

  • Order Emails

  • Global-e Hub (Same as Global-e Hub for Admin users)

  • Merchant Hub

  • Same Day Dispatch Orders

Merchant

This section includes screen descriptions related to Order management and their corresponding procedures:

See also:

Q&A Orders

Order Details Screen and ProceduresOrder Details Screen and Procedures

Tracking orders: Tracking Portal

Returning Orders via the Returns Portal