Orders
Overview
This section guides you through the implementation of the Global-e order fulfilment process using the Global-e Merchant Portal. Follow step-by-step procedures for a straightforward and clear understanding of the entire order processing flow.
Discover:
The Order Workflow and order statuses.
Merchant Portal
This section includes screen descriptions related to Order management and their corresponding procedures.
Perform Returns: Guide a shopper to return a shipped item or perform the return on their behalf.
Perform Refunds: Refund a customer or change the shipping address upon the customer's request
See also:
Order Details Screen and Procedures
Tracking orders: Tracking Portal
Returning Orders via the Returns Portal