No Manifest Parcel Dispatched
This email notifies customers that additional parcels were dispatched after a previous parcel was already sent.
The email is triggered when a merchant that works with “No Merchant EOD” changes the status of a second parcel (or more) to “Dispatch to Customer”.
This happens after the first parcel was already processed and changed to “Dispatch to Customer” and then the second parcel (or more) is also processed.
Attachments
The following attachments are added to the email:
VAT invoice – for EU internal orders (both merchant and customer are from the EU) and for domestic orders.
Customer Receipt – for cross-border orders or outside the EU.
Enabled by default but can be disabled.
Commercial invoice – when enabled, for emails outside the EU.
Disabled by default.
The Email Title
Update about your order - {Merchant Name} by Global-e - order number {GE Order ID}
The Email Content
