Processing Uncollected Orders
Customers shall collect their orders from the store within a specific period. Beyond this period, the status of the order is marked uncollected. In this case, process the order as a return and ship it back to the merchant.
To process uncollected orders as a return:
On the row of uncollected orders, click Collected.
Prepare the Parcels for Return Shipment to the Merchant.
This includes:
The following example shows an order with an uncollected status.
Uncollected Order