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Bespoke Global-e Module

Global‑e provides online merchants with a complete end-to-end localization solution, enabling users from more than 200 countries to view prices in their local currency, pre-pay taxes and duties, select from a multitude of shipping options, and checkout using their preferred payment method. For the merchant, Global‑e transforms all cross-border transactions into risk-free domestic ones, thereby enabling the merchant to serve its global clientele using its existing domestic Translation: fulfilment capabilities and business processes. Global‑e provides its solutions in a “white-label” form, through the merchant’s existing customer-facing storefront.

The solution is based on a lightweight code snippet that is placed on the merchant’s webstore. This script identifies international customers (based on their IP address) and Translation: localises the webstore on the fly with Global-e’s offerings, e.g. over 60 supported currencies for browsing and checkout, an auto-generated themed country and currency switcher, a themed and customizable “welcome popup,” and more.

For countries selected by the merchant to be operated via Global‑e’s scalable cloud-based solution, the Global-e Module overwrites the pricing displayed throughout the webstore according to a set of rules mandated by Global‑e’s services and merchant-specific configurations, including currency exchange rates, country coefficients and, for EU-based merchants, also VAT handling (including EU distance selling compliance and handling of products having reduced/zero local VAT).

The list of serviced countries, pricing and price-rounding rules, and many other aspects of the system's behaviour are configured based on the merchant’s specific needs and preferences. Domestic users continue to interact with the original merchant’s site, as do customers from countries that have not been selected by the merchant to be operated by Global‑e.

This document describes the technical outline of the solution and highlights the steps needed to integrate the Global-e Module into an existing webstore.

Note: In this documentation, the names "Bespoke", "Global-e Module", and "GEM" are used interchangeably.

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