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Transactional Emails

This section does not apply to Shopify. For information about Shopify, see Shopify Native.

The Global‑e transactional emails inform customers about the status of their orders.

As Global‑e handles shipping in most cases and since we know the various statuses during the orders’ journey, we also handle notification emails to customers.

These emails are configured per merchant according to the logic described in this guide.

In this section: