Pricing and display
| Feature | Summary |
|---|---|
| Dynamic prices | Convert storefront prices on the SFCC backend from the primary price book using FX rate, product/country coefficients, and local rounding rules. |
| Fixed prices | Use standard price book values as-is for the shopper’s shipping country and currency without additional calculation. |
| Price formatting | Apply the correct currency symbol and locale formatting for international prices. |
| Local currency rounding rules | Round international prices per shipping country/currency defaults or merchant-defined rules. |
| GROSS and NET site taxation | Show prices including or excluding tax (VAT) based on the identified shipping country. |
| Country coefficient | Apply a shipping-country price uplift so shoppers see final localized prices. |
| Product class/group coefficient | Apply product class or group price uplifts on the storefront. |
| Price cache | Cache end-customer prices on PLP and PDP for selected shipping countries and currencies. |
| Content price conversion | Convert content-embedded prices on the client side via the Global-e Client JS SDK. See Client JS SDK. |
| Estimated delivery date | Pass a per–product line item estimated delivery date to Global-e checkout via the globale.getPliEstimatedDeliveryDate hook. See Hooks. |
Promotions and targeting
| Feature | Summary |
|---|---|
| Promotions, campaigns, and coupons | Use most standard SFCC promotions with light Global-e-specific configuration for international checkout. Target markets (for example Spain only) via Customer Group and Campaign. |
| Checkout discount vouchers | Apply special Global-e checkout vouchers via session / customer-group promotions without creating an SFCC coupon line item. Percentage discounts only — other checkout discount types are not supported by the Global-e service. |
| Customer groups | Use merchant-defined groups or build international segments from session custom attributes (for example content slots per market). |
Checkout
| Feature | Summary |
|---|---|
| Embedded Global-e checkout | Checkout runs inside your storefront page container so the browser URL stays on your domain. Some payment providers may redirect to a hosted page and return afterward. |
| Loyalty cards | Shoppers can pay with loyalty cards on Global-e checkout. |
| Gift cards | Shoppers can purchase gift cards as products and redeem gift cards at checkout. |
| Customer address book | Shoppers can select addresses from the SFCC profile address book and save new addresses created at checkout back to the profile. |
| Customer subscription | Shoppers can subscribe to newsletters from Global-e checkout. |
Orders and fulfillment
| Feature | Summary |
|---|---|
| Standard SFCC orders | International orders are created through the same SFCC order flow as domestic orders. |
| Dispatched orders | Export dispatched orders to Global-e using the out-of-the-box cartridge job when required data is present in SFCC. |
| Order status | Send order status updates to Global-e via job, and receive inbound status updates from Global-e via incoming API. |
| Order status SFTP fallback | Optional durable fallback for inbound status updates when the real-time webhook is unavailable or delayed. Global-e writes status files to SFTP; the GlobaleOrderStatusFallback job applies them with cross-channel deduplication. Disabled by default — requires Global-e to enable SFTP export for the merchant. |
| Shipping status | Receive incoming API requests from Global-e to update order shipping status in SFCC. |
| Refunds | Receive refund status updates from Global-e and send refund requests to the Global-e server. |
| Mixed orders | Support split main/sub-order flows when the Mixed Orders feature is enabled. |
| Return Merchandise Authorization (RMA) | Process RMA updates from Global-e and sync RMA status to SFCC. See Hooks → globale.onAfterGeRmaUpdate. |
| Stock validation | Validate stock availability as part of the Global-e checkout flow. |
Catalog
| Feature | Summary |
|---|---|
| Catalog export | Export a configurable CSV catalog feed to SFTP for Global-e to consume. |
| Product restrictions | Restrict products from international sale based on Global-e rules. |
Storefront architectures
| Architecture | Cartridge | Details |
|---|---|---|
| SiteGenesis (Pipelines or Controllers) | int_globale + int_globale_sitegenesis | Cartridges |
| SFRA | int_globale + int_globale_sfra | Cartridges |
| Headless / PWA / mobile | int_globale + int_globale_headless | Cartridges |
| Country switcher only (non-operated sites) | int_globale + int_globale_sfra_popups or int_globale_sitegenesis_popups | Client JS SDK |
Registration
| Feature | Summary |
|---|---|
| Customer registration | Register shoppers from the order confirmation page via the globale.customerRegistration hook (Global-e-side configuration required). See Hooks. |

