Supported Features - Global-e Docs

Capability overview for the Global-e SFCC integration. Each group links to the section where configuration and implementation are described.

Pricing and display

Feature	Summary
Dynamic prices	Convert storefront prices on the SFCC backend from the primary price book using FX rate, product/country coefficients, and local rounding rules.
Fixed prices	Use standard price book values as-is for the shopper’s shipping country and currency without additional calculation.
Price formatting	Apply the correct currency symbol and locale formatting for international prices.
Local currency rounding rules	Round international prices per shipping country/currency defaults or merchant-defined rules.
GROSS and NET site taxation	Show prices including or excluding tax (VAT) based on the identified shipping country.
Country coefficient	Apply a shipping-country price uplift so shoppers see final localized prices.
Product class/group coefficient	Apply product class or group price uplifts on the storefront.
Price cache	Cache end-customer prices on PLP and PDP for selected shipping countries and currencies.
Content price conversion	Convert content-embedded prices on the client side via the Global-e Client JS SDK. See Client JS SDK.
Estimated delivery date	Pass a per–product line item estimated delivery date to Global-e checkout via the `globale.getPliEstimatedDeliveryDate` hook. See Hooks.

Promotions and targeting

Feature	Summary
Promotions, campaigns, and coupons	Use most standard SFCC promotions with light Global-e-specific configuration for international checkout. Target markets (for example Spain only) via Customer Group and Campaign.
Checkout discount vouchers	Apply special Global-e checkout vouchers via session / customer-group promotions without creating an SFCC coupon line item. Percentage discounts only — other checkout discount types are not supported by the Global-e service.
Customer groups	Use merchant-defined groups or build international segments from session custom attributes (for example content slots per market).

Checkout

Feature	Summary
Embedded Global-e checkout	Checkout runs inside your storefront page container so the browser URL stays on your domain. Some payment providers may redirect to a hosted page and return afterward.
Loyalty cards	Shoppers can pay with loyalty cards on Global-e checkout.
Gift cards	Shoppers can purchase gift cards as products and redeem gift cards at checkout.
Customer address book	Shoppers can select addresses from the SFCC profile address book and save new addresses created at checkout back to the profile.
Customer subscription	Shoppers can subscribe to newsletters from Global-e checkout.

Orders and fulfillment

Feature	Summary
Standard SFCC orders	International orders are created through the same SFCC order flow as domestic orders.
Dispatched orders	Export dispatched orders to Global-e using the out-of-the-box cartridge job when required data is present in SFCC.
Order status	Send order status updates to Global-e via job, and receive inbound status updates from Global-e via incoming API.
Order status SFTP fallback	Optional durable fallback for inbound status updates when the real-time webhook is unavailable or delayed. Global-e writes status files to SFTP; the GlobaleOrderStatusFallback job applies them with cross-channel deduplication. Disabled by default — requires Global-e to enable SFTP export for the merchant.
Shipping status	Receive incoming API requests from Global-e to update order shipping status in SFCC.
Refunds	Receive refund status updates from Global-e and send refund requests to the Global-e server.
Mixed orders	Support split main/sub-order flows when the Mixed Orders feature is enabled.
Return Merchandise Authorization (RMA)	Process RMA updates from Global-e and sync RMA status to SFCC. See Hooks → globale.onAfterGeRmaUpdate.
Stock validation	Validate stock availability as part of the Global-e checkout flow.

Catalog

Feature	Summary
Catalog export	Export a configurable CSV catalog feed to SFTP for Global-e to consume.
Product restrictions	Restrict products from international sale based on Global-e rules.

Storefront architectures

Architecture	Cartridge	Details
SiteGenesis (Pipelines or Controllers)	`int_globale` + `int_globale_sitegenesis`	Cartridges
SFRA	`int_globale` + `int_globale_sfra`	Cartridges
Headless / PWA / mobile	`int_globale` + `int_globale_headless`	Cartridges
Country switcher only (non-operated sites)	`int_globale` + `int_globale_sfra_popups` or `int_globale_sitegenesis_popups`	Client JS SDK

Registration

Feature	Summary
Customer registration	Register shoppers from the order confirmation page via the `globale.customerRegistration` hook (Global-e-side configuration required). See Hooks.