Which documents are generated when processing an order for shipment?
When shipping with DHL:
Invoice – VAT invoice for all orders within the EU, and a commercial invoice for all orders outside of the EU. These invoices need to be inserted into the pouch that is attached to the parcel. Note that whenever possible paperless trading is used to speed up the release from the customs process in the destination country. In these cases, the invoice will not be printed. Read more about paperless trading here – PLT Orders.
Two airway bills – one to be attached to the parcel (if more than one parcel, one for each parcel), and another one as a reference (with ** Archive ** printed on it).
When shipping with TrakPak:
Invoice – VAT invoice for all orders within the EU, and commercial invoice for all orders outside of the EU. To be inserted into the pouch that is attached to the parcel.
Airway bill – to be attached to the parcel.
When shipping with Spring:
Airway bill – to be attached to the parcel.
missing the AWB picture